ECommerce: Our Experience

1
E-Commerce Our Experience

• Keith Lilley
• Head of Supplies
• Leeds Teaching Hospitals NHS Trust

2
Why E-Commerce

• Because of Government targets?
• 50,000 purchase orders PA
• PSPP to be improved
• Invoice queries not measured but high 50
  automatic match
• Technology step change

• E-COMMERECE CAN DELIVER REAL AND SUBSTANTIAL
  COMMERCIAL BENEFITS

3
Payments
4
Supplies Services Admin Benefit
Queries
Mat Man
Remote Reqs
3000 Suppliers
Customers 3748
Supplies Service
Payments
Paper Reqs
Stock
Queries
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What We Do
6
Building Blocks
Mail 50,000 POs and 50,000 Remittances
Estimate 75,000
Autofax eliminates post and stationery charges
AutoEmail eliminates phone charges
iProcurement provides hosted catalogue and Web
requistioning
Business to Business Exchange provides Provides
deep integration
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Why did EDI not fly?
106 Suppliers 300 Trusts 31800 connections FRAGMEN
TED
NHS Hospital
Vendors
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Why did EDI not fly?
NHS Hospital
EXCHANGE
Vendors
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Why GHX?

• Track record (rare)
• Financial backing (not dot com)
• Unique market positioning (cost reduction)
• Trade with all companies
• Needs to be cost effective for all
• National E-commerce and Finance System
• GHX is here, now, trading, EU base, long term
  player

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Route to Market
       
       
10 20 30 Percentage Spend 70
80 100
3 Number of Suppliers
106 286 3000
Data Capture Methodology
I-Procurement Web based Systems Purchasing Cards
Demand Direct Automated Man
Req Data Cap
Transaction Methodology
Auto e-mail Autofax
Residual processing Purchasing Card
Deeply Integrated e-Commerce
Payment
E-Billing
BACS
BACS Purchasing Card
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Information Process Flows
NHSLA
SSS
SPAMMIS
LTH SERVER
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Guidant Order Sent via GHX 1138am
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Order Acknowledgement 1142
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Line 1 Shipped 1218
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Supply Chain Rationalisation Boston Scientific
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Supply Chain Rationalisation 2
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Growth and Returns
March 05
5 (7.5m)
80m Arrival ?????
March 04
50m Supply Chain Re-engineering
March 03
20m Cash Released
Dec 02
2m Time
Oct 02
0.7m
 
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New Horizons
INFORMATION MANAGEMENT
DEMAND MANAGEMENT
E-COMMERCE