Datex Billing Services Inc' and Phoneware

1
Datex Billing Services Inc.andPhoneware
2
Agenda

• Datex Billing Services
• Phoneware
• CallBill Overview
• PhoneMaster Overview
• Sample Configurations

3
Datex Billing Services Inc.

• Canadian company, established 1989
• 1994 become first Canadian convergent billing
  organization
• Acquired by US firm (ACS) in 1999
• Original owners reacquired firm in 2001
• Located in Oakville, Ontario

4
Datex Billing Services Inc.

• Products and Services
• Convergent Billing Solutions
• Phoneware CallBill
• Phoneware PhoneMaster
• Call Accounting Service Bureau

5
Datex Billing Services Inc.

• Worked with many CLECs over the years
• Call-Net
• Sprint
• Verizon
• Group Telecom

6
Datex Billing Services Inc.

• Services in key areas of carrier business
• Customer enrolment
• Customer care
• Back office support systems
• Both provisioning and billing solutions
• Invoice
• Payments

7
Customer Enrolment

• Agent in Call Center
• Automated Internet Interface
• Batch file transfer from existing systems

8
Customer Care System

• Early Versions
• CARS, CARS III, iCARS
• 2002
• Advanced Customer Management Engine (A.C.M.E.)
• System Front End
• Web Based
• Multi Lingual
• Open Architecture

9
Back Office Support Systems
10
Billing Engine

• Developed in house
• Open Architecture
• High Speed
• Dynamic Configuration
• Convergent
• Telecom
• CLEC
• ISP
• Surcharges, Taxes
• Balance Forward
• Multiple Rate tables
• Custom Product Bundles

11
Invoices and Payment

• Also
• Electronic invoices available
• E-Mail
• Pull from Web
• Custom designs
• Financial institution file exchange
• GL Integration

12
Phoneware

• Located in Ireland
• Founded in 1996 to develop cost effective
  management software solutions for Meridian 1
  family of switches
• More than 4,500 installations in North America
• Sold through distribution channels in North
  America and Europe
• North American distribution agreement with Datex
  Billing Services in early 2002

13
CallBill

• Windows based Call Accounting Software
• Scalable from lt25 extensions to more than 10,000
  extensions, single site to multi site
• Easy to install
• User installable as a key design goal
• Stable
• Easy to support and reliable
• Feature Rich
• Must provide sufficient reporting capabilities to
  meet client needs
• Customizable
• Must provide ability to easily generate client
  specific reports

14
CallBill

• Distributed software
• Commercial database
• Access for smaller systems
• SQL Server for mid to large scale
  implementations
• PC/Server Based application

15
CallBill

• Logger Module
• PC based data collection and storage
• Located with each Meridian 1
• Archive of records
• Port test capabilities
• Two methods of connection
• Serial port
• Port server to Ethernet port

16
CallBill

• Record Processor Module
• Supports multiple sites
• Retrieve call records and cost them
• Stores processed records (SQL or Access)
• Exception processing
• Post processing capability

17
CallBill

• Reports Module
• Generate standard reports
• Different formats
• HTML
• Excel
• Delivery options
• E-mail
• Paper

18
CallBill

• Report Design Module
• Ability to design, schedule and deliver custom
  reports based on data
• Can also generate SQL reports using capabilities
  of SQL

19
PhoneMaster

• Moves, adds and changes
• Windows based
• Self trained (approximately 2 hours)
• Drag and drop or point and click

20
PhoneMaster

• Enable, disable telephones as required
• Check status
• Trace telephone
• View configuration

21
PhoneMaster

• Group changes
• Groups can contain different telephone types
• Group modify capabilities
• List administration
• undo changes

22
PhoneMaster

• On-Line Help
• Schedule Changes
• Multiple users can be individually configured for
  specific access types

23
PhoneMaster

• Multiple site management
• Client server application
• Integrated database with CallBill available soon

24
Sample ConfigurationCallBill (Software/Installati
on/Support Only)

• 25 Line system
• 5,190.00 plus tax and hardware
• 200 line system
• 8,790.00 plus tax and hardware
• 2000 line system
• 13,650.00 plus tax and hardware

25
Sample Configuration PhoneMaster
(Software/Installation/Support)

• 200 Line System
• 8,850.00 plus tax and hardware
• Growth in 200 line increments
• Meridian Mail low cost addition
• Multisite licensing
• Multi-user licensing (5 user increments)

26
Summary

• Datex Billing Services
• Experienced telecommunications company
• Experienced staff in convergent billing
• Experienced staff in telecommunications
  management software
• www.datexbilling.com