Request for Proposal and Selection Procedures

1
Request for Proposal and Selection Procedures

• Request for proposal (RFP) or request for
  quotation (RFQ)
• Selection criteria and its weight

2
Request for Proposal

• Title
• Table of contents
• Description of organization
• Problem definition
• Operation requirements
• Format of response
• Evaluation criteria
• Decision schedule
• References

3
Description of Organization

• Organization chart
• Organization locations
• Overview of system

4
Problem Definition

• Error rate
• Misrouting
• Time consuming
• Security

5
Operation Requirements

• Reliability
• Down time
• Misrouting
• Lost message
• Transmission error
• Performance
• Throughput
• Response time
• Error rate

6
Format of Response - I

• Title
• Table of contents
• Overview
• Software
• Hardware
• Performance (future growth)
• Site requirement
• Conversion (installation, testing, schedule)

7
Format of Response - II

• Maintenance (support)
• Costs
• Warranty Coverage
• User Training
• References
• Other related information

8
Selection criteria

• Proposed solution
• Compatibility
• Security and backup
• Price
• Technical support
• Product maintenance
• Repair service
• Financial viability