Presentation to the

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Project 17 Employment Ontario Information System
EOIS

• Presentation to the
• Service Delivery Advisory Group
• Thursday, November 15, 2007

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EOIS

• The Ministry is developing the Employment Ontario
  Information System (EOIS)
• The new system will facilitate the transition
  from
• The federal systems
• Common System for Grants and Contributions (CSGC)
• Contact IV
• Current TCU legacy systems
• Job Connect System (JCS)
• Literacy and Basic Skills Information Management
  System (LBS IMS)
• Current manual processes in administering
  programs and services
• The Apprenticeship Support Application (ASA) will
  be integrated into EOIS

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Why do we need a new system?

• Current agreement to use Federal systems expires
  in March 2009
• Employment Ontario must support the Governments
  modernization agenda
• Improved client access
• Improved customer service
• Focus on clients
• Current systems
• No capacity to track individuals or employers
  between programs
• No capacity ro compare or report across programs
• Program gaps inefficiencies result in the
  unique needs of Ontarios communities not being
  met

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EOIS Road Map
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Key Business Decisions

• In the short term, Employment Ontario will retain
  current role in transferred Federal client
  funding programs
• Employment Ontario will implement a consistent
  performance management approach across the entire
  service delivery network
• Employment Ontario will utilize a centralized
  web-based case management approach to client
  service
• Employment Ontario systems support will be
  offered to service providers EOIS will provide a
  data export interface for service providers who
  have their own systems
• An Employment Ontario client will only have one
  open Employment Ontario case at a time (may have
  multiple services/activities/providers)

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EOIS Initiative Level Project (17)

• The EOIS Initiative level project has overall
  project management
• the EOIS solution is delivered on time, within
  budget and meets the Quality Assurance
  standards,
• proper processes for managing multiple ongoing
  inter-dependent EOIS sub-projects will be in
  place,
• proper coordinating and prioritizing occurs
  across the sub-projects and
• ensure that all reporting requirements are met.

accountability for delivering the EOIS solution.
It will ensure that
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EOIS Projects

• Secure External Access (17C) Will provide the
  service for stakeholders, clients and partners
  external to the OPS secure access to EOIS.
• Contract Management and Financial Process (17D)
  Will design, develop and implement contract
  management functionality and financial processing
  in conjunction with IFIS.
• Case Management Procurement (17E) Will develop
  the RFP based on requirements to acquire an
  off-the-shelf case management tool.
• Case Management Implementation (17F) Will
  design, configure and implement the case
  management solution.

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EOIS Projects

• EOIS Infrastructure (17G) Will provide and
  manage the infrastructure required for the EOIS
  sub-projects in conjunction with ITS.
• EOIS Business Alignment (17H) Will provide and
  manage business deliverables required by EOIS
  sub-projects. (E.g. organizational change
  management strategies, training EOIS business
  processes, etc.)
• Enhanced Information Referral (17I) Will
  design, develop and implement EIR online tools to
  support client inquiries and referrals.
• Business Intelligence and Reporting (17J) Will
  develop and implement BI tools to support EO
  business delivery, design and management.

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Actions to date next steps

• To Date
• Approval of the EOIS Project
• Establishment of project team
• Requested extension to use of CSGC
• ETD all staff sessions
• Initial visits to agencies
• Business Requirements sessions for Contract
  Management and Case Management under way
• Next steps
• In January 2008, the EOIS project team will be
  meeting with stakeholders to provide information
  and seek input about the plans for the new
  system.
• Fall 2008, the ministry will begin using EOIS to
  administer stakeholder contracts.

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Project 17 Employment Ontario Information System
EOIS