Quality Improvement Toolbox

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• Quality Improvement Toolbox
• Making Sense of Self Assessment
• Amena Matin
• LSC co-financed ESF O3 pan-London 2 Programme

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• Project Objective
• To assist ESF-funded training providers in
  London with the development of their
  Self-Assessment Reports (SARs) and Quality
  Improvement Plans (QIPs)

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• What is a Self-Assessment Report?
• An accurate analysis of an organisations
  performance, based on key objectives, evidence
  evaluation of actions integral to a quality
  improvement plan/development plan (LSC
  definition)
• Adhere to Common Inspection Framework focus
  should reflect providers own activities
• Evidence based prove judgements claimed and
  quality of provision

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• Key themes of Common Inspection Framework
• Focus on learners and how well they achieve
• Standards reached
• Progress in relation to prior attainment and
  potential
• Personal and learning skills
• Quality of education and training, and leadership
  and management, judged in terms of their effect
• Focus on teaching, training and learning
• Inclusiveness is central
• Equal opportunities
• Evaluation requirements apply to the whole
  provider, as well as to parts of its work
• Off site training provision/partner delivery has
  implications for inspection

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• Why do we want to assist you?
• ALI inspection
• ESF provision is subject to ALI inspection
• During an inspection ALI will compare and
  validate a providers own assessment of its
  quality, as detailed in its SAR/QIP, with the
  evidence presented to it
• ESF regional inspections cover providers who are
  not already inspected by Ofsted, ALI etc. and
  would not expect a college to be part of the
  sample.
• Quality improvement (Common Inspection Framework)
• Self Assessment Quality Improvement are
  fundamental to managing annual performance and
  underperformance.
• Future funding
• ESF is running out providers currently funded
  by ESF need to look for new markets/funders to be
  sustainable
• To compete in the market, need to meet Public
  sectors requirements in terms of capacity,
  quality and quality assurance systems.

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• What can we offer you?
• We will
• Provide a computer-based SAR/QIP toolkit
• One-to-one visit to complete TNA and assess
  support needed to produce a SAR/QIP
• Deliver a support action plan to meet
  identified quality improvement needs
• Provide a SAR/QIP template
• Assess distance travelled by and providers

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• What does the Toolbox cover?
• Common Inspection Framework
• Cross-cutting themes
• Support to improve ESF training provision and
  reach Quality Assurance Standards
• SAR/QIP Template

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• Benefits of producing a SAR
• For the provider
• Informed judgements of your quality, strengths
  weaknesses
• Address weaknesses and direction for change.
  Catalyst for a Quality Improvement Plan to drive
  forward developments implement monitoring
  systems for quality of provision.
• Better understanding of leadership, management
  and organisational impact
• Identify good practice for future training
  provision and open gateways to more funding -
• Improve targets and achievement of outputs
  outcomes - needs focussed
• Understanding of internal skills to build
  capacity and compete in public sector!

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• Benefits of producing a SAR
• For the beneficiary individuals
• Improved delivery engages supports learners
  or beneficiaries to tackle barriers to learning
  and employment.
• Good products targeted individual learning
  plans raised retention achievement rates
• Up-skilling of individuals (providers employees)
  - effective assignment of roles
  responsibilities raises employability skills and
  standards.

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• Delivering the Toolbox project Jan 2007 June
  2008

Recruit Providers
TNA completed
Package of support agreed
SAR/QIP template provided
Support delivered
SAR/QIP completed
SAR/QIP evaluated
Distance travelled assessed
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• Why should you get involved?
• ALI inspection will happen it is possible to
  tick all the boxes but still be deemed
  unsatisfactory
• ESF provision may not be covered by your
  organisations annual SAR/QIP exercise
• We will capacity-build your partners with you to
  strengthen your projects delivery SAR
  expertise
• We can assist those partners where you think
  support would be most useful
• We can assist you to work towards Quality
  Assurance benchmarks
• LSC expect you to have a SAR/QIP we can help!

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• How do you get involved?
• Phase 1
• Organisational lead provider pan-London O2
  local LSC programmes
• Phase 2
• Organisational level opportunity to work with
  delivery partners requiring support (not
  necessarily the poorer performers)
• Sign up today!

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• Contact
• Amena Matin/David Palfreman
• toolbox_at_enfield.ac.uk
• amenamatin_at_enfield.ac.uk
• davidpalfreman_at_enfield.ac.uk
• 020 8372 7619