Sauwan Cheah FIT and Patricia KellyTALDU

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Faculty based Part-Time Tutor development program

• Sauwan Cheah (FIT) and Patricia Kelly(TALDU)
• Presenter- Sauwan CheahTeaching Support Officer
• FIT

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Overview

• Why we did it?
• What we did Tutors Workshops
• Where to from here?
• Discussion

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Why?Issues

• Faculty
• growth
• High turnover of tutors lose experience
• Inexperienced tutors
• Very diverse tutors students

• Tutors
• students, researchers,technical staff
• Little academic experience
• Default- mini lecture
• Cross-cultural skills and awareness needed
• Skills techniques

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How - workshop

• Choose suitable date
• Initial response poor
• Professional development seen as an extra
• Why should I bother? Whats in it for me?
• one of the many TL activities
• poor response to general emails
• Frequent reminders and individualised email.

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Attendance
2001/2 School of CS/SE has 38 part-time
tutors14 of these tutors have attended the
workshop (37)
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Organise - a collaborative process

• Faculty
• Dean, Support of TL Committee
• Lecturers
• Students
• Tutors
• TALDU
• Equity (QUT)
• Interfaculty Dr Jim Watters
• Inter-uni Dr Kim Wilcox75 ways to praise
  students

L
S
T
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Workshop model

• Pre-workshop, tutors asked about concerns
• Planning, seek support, booklet, facilitation,
  evaluate
• Group work
• introduce global skills objectives (Whalley 1997)
• Set learning environment
• GTKY
• group agreement for the learning process
• Administrative/Resources Issues
• Panel sessions
• lecturer, tutor on cultural issues, tutor liked
  by students, a student
• Critical incidents (videos- role plays)
• Issues, how to respond and how to prevent such
  incidents
• evaluation

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Concerns

• Expectations
• lecturers (prepare, feedback)
• tutors (resources)
• tutors - students (prepare, active role in
  learning)
• Students- tutors
• preparation, helpful, flexible role
• Assessment
• consistency and quality control
• consultation with lecturer
• Class management
• disruptive students, conflict, time management,
  ground rules, group dynamics, names (see web-site)

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Social Cultural issues

• Tutor as role model (social/cultural issues)
• Culturally diverse tutors
• Algeria, France, Bulgaria, Hong Kong,
  Singapore, Malaysia and India.
• Name issues
• How do you wish the students to address you as a
  tutor?
• Formal title (experience in school and cultural
  brought up)
• students to get to know one another
• tutors need to develop these skills and
  confidence
• Catering issues

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Outcomes Handy Hints for tutors in FIT

• A web-site - collected wisdom feedback
• lecturers, students, tutors
• a forum for concerns and strategies
• Visit us at
• http//www.fit.qut.edu.au/tutor/index.html

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The benefits feedback

• Organising group work
• Panel sessions
• real life examples, practical issues, providing
  ideas on how to improve the tutorial
• Mind-mapping, setting expectations, Negative
  brainstorming,
• Learning ways to run a tutorial, having never
  had instruction or guidance after two years of
  tutoring (tutor 1998)

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Evaluation review - What can we do better?

• Run before start of semester
• Too brief, too rushed
• Role playing for tutorial sessions
• Concentrate on key issues
• Practical strategies
• Put review on the web-site

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Conclusion you dont have to do it alone!

• A web-site complements - does not replace,
  on-going professional development
• a cross-faculty resource
• Successful faculty - academic staff development
  collaboration

Thank you Terima Kasih
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Any Questions? Ada pertanyaan ?