Network Management Tool

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• Network Management Tool
• Amy Auburger

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Product Overview

• Made by Ipswitch
• Affordable alternative to expensive complicated
  Network Management Systems
• Easy-to-use network layout and design tool
• Monitors the status of your network
• Identifies resolve problems fast
• Latest Version v8.03

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System Requirements

• Intel Pentium or equivalent
• 30MB of Disk Space (100MB recommended)
• 64MB of RAM (256MB recommended)
• Windows NT 4.0 sp6 or later, Windows 2000,
  Windows 98, Windows ME, Windows XP, Windows 2003
  Server

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Key Features

• Mapping maps an accurate representation of your
  network
• Monitoring allows you to monitor the status of
  your network devices, services, and resources
• Notification alerts you when mission-critical
  network devices or services go down
• Reporting allows you to keep track of device
  and application availability
• Web Access enables you to use a web browser to
  access mapping, monitoring, and notifications
  functions from your computer

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Mapping

• To create a map, select New Map Wizard from the
  File menu.

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Mapping

• Discovery Methods

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Mapping

• Discover using SNMP Smartscan
• discovers and maps devices by reading SNMP data
  on a device (preferably a router) in your
  network. If your network has a router with an
  SNMP agent, SmartScan is a powerful way to
  discover and map your network, as it can create
  maps and subnet maps that reflect your networks
  hierarchy. Based on the information it finds,
  SmartScan will continue to "scan" your network
  until it has mapped all devices.
• Discover using ICMP
• scans a range of IP addresses and maps the
  devices that respond to a message sent via the
  Internet Control Message Protocol (ICMP). The
  Discover Devices wizard will prompt you to enter
  a range of the IP addresses in your network.
• Discover using Network Neighborhood
• if you want to import devices that WhatsUp Gold
  can find via the Microsoft network. (These are
  the same devices that are listed when you browse
  the network neighborhood on your desktop.)

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Mapping

• Import devices from your Registry
• if you want devices that are referenced in the
  TCP/IP, Microsoft Internet Explorer and Netscape
  Navigator configurations (in the Windows
  registry) to be added to the map.
• Import devices from a Host File
• this may be empty unless you have specifically
  added devices to the hosts file.

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Mapping

• Creating a blank map

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Mapping

• Sample blank map

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Monitoring

• Once you have created or loaded a network map,
  you can setup WhatsUpGold to continuously monitor
  the network, or you can initiate a single poll
  of the network.
• One poll of the network involves checking each
  monitored device in the networking map.
• Each check consists of WhatsUpGold sending a
  poll request to a device and tracking the
  response.
• For each monitored device, you can choose from a
  set of options in the device properties to
  determine how the device is monitored and define
  what action to take if the device does not
  respond to a check.
• On each device, you can determine which services
  are running on that device (such as HTTP, SMTP,
  POP3, DNS) and you can select those services you
  want to monitor. It monitors a service by
  communicating with the default port that the
  service runs on.

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Monitoring

• The following are default conventions used to
  indicate the status of the network devices.

• The device is up (responding to polling).
• Devices that have missed one poll have a light
  green diamond shaped background.
• Devices that have missed two polls have a yellow
  diamond shaped background.
• Devices that have missed three polls, the points
  on the yellow diamond become longer.
• After the device misses polls four through seven,
  the diamond becomes red.
• After missing eight polls, the diamond becomes a
  red burst (device is down).

-
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Device Monitoring

• You can use Monitor in device properties to
• Turn monitoring on or off for a device (the
  default is on).
• Specify how often to poll the device.
• Specify the number of seconds to wait for a
  response.
• Specify any up or down dependencies.

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Device Monitoring

• To display information associated with any of the
  displayed devices, right click the device, and
  select Quick Status, and click Status to view its
  properties.

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Device Monitoring
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Device Monitoring
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Device Monitoring
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Service Monitoring

• On each device, you can determine which services
  are running on that device (such as HTTP, SMTP,
  POP3, DNS) by right clicking the device,
  selecting Properties, then the Services tab.

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Service Monitoring

• The Monitors and Services dialog box displays the
  monitors services that have been defined. Once
  defined here, a monitor or service can be applied
  to one or more devices.
• You can get to the Monitors Services dialog
  box, from the Configuration menu, then select
  Monitors Services.

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Notification

• Helps keep your mission-critical network up and
  running 24 hours a day
• WhatsUpGold provides the following types of
  notifications
• Visual alerts
• Sound an alarm
• Send notification via a beeper, pager, or email
• Make an entry in the log file
• Notifications can be used in the following ways
• To indicate that a device or service is down.
• To indicate that an SNMP trap has been received
  for a device.
• To send a recurring network status report.

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Notification

• Setting up notifications involves two steps
• You first define the notifications that you will
  want to use. From the Configure menu, select
  Notification Library menu to allow you to view
  the types of notifications installed on the
  system. By selecting one of the notification
  types, you can define a notification of that type.

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Notification

• Then, you can enable a notification action for a
  particular device, selected devices, or all
  devices. You can do this one of two ways
• Right click on a device, select Properties, then
  select the Alerts tab.
• From the View menu, select Notifications. Once
  you select a device, it will open the properties
  for the device, then you can select the Alerts
  tab.

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Reporting

• From the Reports menu, you can create
• Outage Reports show device up and down state
  changes, service up and down state changes, and
  activities such as map open and close.
• Statistics Reports show the accumulated polling
  statistics by device.
• Performance Graphs show devices by best or
  worst performance based on aggregated polling
  statistics.

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Outage Reports

• To create an Outage Report
• Select Outage Report from the Reports menu. The
  following dialog box will appear.
• Select the Map Name of the map for which you want
  a report.
• Select the Report Type (Summary, Detail, Raw
  Data).
• Select the Start date and End date.
• Click OK to generate the report.

• WhatsUpGold generates and displays the report
  in the Report Window. From this Window, you
• can save the data to file, print it, or
  copy data to another application.

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Statistics Reports

• To create an Statistics Report
• Select Statistics Report from the Reports menu.
  The following dialog box will appear.
• Select the Map Name of the map for which you want
  a report.
• Select the Report Type (Summary, Detail, Raw
  Data).
• Select the Start date and End date.
• Click OK to generate the report.

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Performance Graphs

• To create a Performance Graph
• Select Performance Graph from the Reports menu,
  and click Add (to create a new job) or click Edit
  (to edit an existing job).
• To create the desired report, select it and click
  Do Report.

• When you create a Performance Graph, you can
  choose
• the time interval daily, weekly, or monthly
• the graph format bar chart or area chart
• how to sort the data by device name ascending
  or descending order
• which maps or devices to include in a graph

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Web Access

• WhatsUpGold provides a web server that lets you
  view the status of your network from any web
  browser.
• To setup the web server
• From the Configuration menu, select Web Server,
  and click General.
• Select Enable Web Server.

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Web Access IP Security

• There are two ways you can restrict access to the
  web server
• Require a User ID and password to view data on
  the WhatsUpGold web interface.
• Specify an IP address or set of IP addresses that
  are either granted access to the web site or are
  denied access.
• To deny access to a specific computer or group of
  computers
• From the Configuration menu, select Web Server,
  and click IP Security.
• Select Granted Access, then click the Add button.
  The Deny Access On dialog box appears.

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Web Access User Security

• There are two default user accounts for web
  access
• Admin
• Guest
• To add user accounts for web access
• From the Configuration menu, select Web Server,
  and click Users.
• Select Enable Web Security (if this is not
  selected, web users will be able to logon without
  specifying user ID or password.
• Click Add User button. The Add User dialog box
  appears and displays all available maps that you
  can assign to your user.
• You will also need to set the desired username
  and password.

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Summary

• Affordable alternative to expensive complicated
  Network Management Systems
• Easy-to-use network layout and design tool
• Monitors the status of your network
• Identifies resolve problems fast
• Offers many key features such as Mapping,
  Monitoring, Notifications, Reporting, and Web
  Access