Using Good Mobile Messaging Ver' 5'0

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Using Good Mobile Messaging(Ver. 5.0)

• For Windows Mobile Devices

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Topics

• Overview
• Email
• Contacts
• Calendar
• News (RSS)
• Tasks/To Do's
• Notes/Journal
• Good Preferences

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Overview of Home Screen

• Scroll through your Good PIM applications (MS
  Outlook/Lotus Notes)
• View radio coverage and current battery
  strengthcurrent date and time also display
• See a count of new messages (Unread Inbox
  Items)
• View upcoming calendar items(Meetings/Appointmen
  ts)

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Mail/Inbox Icons

• Intuitive and familiar icons in Email view make
  it easy for you to identify the type and status
  of your Mail/Inbox items

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Composing Email
View a short demo! Click on the device!

• Select Compose from Good Launcher or select
  Compose when in Email view
• Enter the recipient's email address in the To
  field typing the first few characters of
  recipient's name will present a list of Contacts.
  Scroll and click to select one or use 'Lookup'
  to find the name in the company address book
• Select Menu and Add Recipient to add additional
  recipients
• Enter a subject for the message in the Subject
  field, enter a message, select Send
• Tips
• To look up by initials, type first initial,
  space, last initial
• Press space twice to get '_at_' and '.com', '.net',
  '.gov' or '.org

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Email Messages

• Saving Drafts of Emails
• If you want to save a draft of the message and
  come back to it later, select Menu and then Save
  As Draft
• Multiple Compose Windows
• If you have more than one compose window open, a
  number appears at the top of the compose screen.
• For example, 1 of 2 appears next to the title of
  the current message. To switch to another
  message, select the title of the message from the
  drop-down list. If you have not given the message
  a subject, it is named Untitled.

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Responding to Messages

• With the message open
• To Reply to a message, either
• Type 'R or 1
• Select 'Reply' from theRespond menu
• To Reply All, either
• Type 'A or 2
• Select 'Reply All' from the Respond menu
• To Forward, either
• Type F or 3
• Select Forward from the Respond menu
• To Call the Sender, either
• Type 4
• Select Call Sender from the Respond menu

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Deleting Messages

• To delete a message highlight the message and
  either
• Type 'D'
• Select Menu gt Delete
• Once it is deleted on the handheld, it will be
  automatically synchronized with your
  Outlook/Lotus Notes desktop application

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Flag Messages Follow Up/Complete/Clear

• With message highlighted in Email
• To Flag for Follow Up, either
• Select Menu gt Mark as gt Flag for Follow Up
• Type 'L'
• To mark message as Flag Complete, either
• Select Menu gt Mark as gt Flag Complete
• Type 'L
• To Clear a Flag, either
• Select Menu gt Mark as gt Flag Complete
• Type L

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Mark Message as Permanent

• To prevent a message from being aged off the
  device, you can mark messages as permanent
• Highlight the message in Email view, then
• Select Menu gt Mark as gt Mark Permanent
• To remove the Permanent marker, open the email
  and select Menu gt Mark as gt Mark Temporary

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Move (File) Messages

• Move a message to an Inbox/Mailbox existing
  subfolder
• In Email Inbox view, highlight the message
• Type 'M' or select Menu gt Move
• Highlight the folder where you want to move the
  message and then choose Select
• TipTyping the first letter of the folder name
  will highlight it

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Priority View/Priority Mail Options

• Priority Mail Options define what messages are
  marked as Priority Mail and show up in the
  Priority Mail View
• In your Inbox view
• Select Menu gt Options gt Priority Mail Options
• Priority Mail Messages
• Priority Messages are messages that are unread
  and are
• Sent to you
• Sent from priority senders
• Sent to certain mailing lists or recipients
• Meeting requests, updates, cancellations
• Marked as high importance
• If a message is Read, it loses its priority,
  however if you mark a message as Unread again, it
  will regain its priority status

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Email Conversation View

• Conversation view sorts messages by subject into
  conversation groups. To use Conversation view
• In Email Inbox view with a specific message
  highlighted, either
• Type C
• Select Menu gt Go To gt Conversation

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Email Senders View

• Senders view allows you to organize your Inbox
  items by sender.
• Senders view sorts messages by sender into groups
  (a count of how many items from each sender
  appears at the right end of the light blue bar).
  To use Sender view
• In Email Inbox view with a specific message
  highlighted, either
• Type S
• Select Menu gt Go To gt Sender

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Viewing Attachments

• Messages with attachments are marked with a
  paperclip icon
• While viewing the message
• Tap on the file name or icon, to open or use
  5-way navigation and hit center key
• Select the attachment in a message and then
  select Menu gt ViewMenu gt View High
  QualityDownload
• The file can be viewed in several formats or
  stored on the handheld or on an SD card

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Sending Attachments

• To attach a file to a mail message, the user
  creates a new message (Compose), then
• Menu gt Attach gt FileMenu gt Attach gt Picture
• After selecting File or Picture, finish the
  process by choosing the file you wish to attach
  and returning to the Compose screen
• Note The maximum number of attachments allowed
  per email is 16.

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Display Options

• Preview PaneType V in Email view to toggle the
  Preview pane on and off
• Use Menu gt Options gt Display Options to select
• 1 or 2 line view of emails in Inbox
• whether or not to display the Status Bar in Good
  application

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Email Options

• Set email options such as
• Append Signature
• Customize Signature
• Confirmation of keyboard deletions
• Out Of Office settings
• To access Email Options
• In the Email screen
• Menu gt Options gt Email Options

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Email Options

• In Email, select Menu gt Options
• Work OfflineTurns data off on device
• Send/Receive NowTriggers a data connection
• Blocked SendersOpen an email from a sender youd
  like to block, then
• Menu gt Block Sender (you can remove the block
  from the Options gt Blocked Senders gt Remove Block)

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Accessing Contacts

• From the Home Screen, select the Good Contacts
  icon or select the Contacts menu item
• From the Phone application, just start typing the
  name or number for the contact and select from
  the list when it displays

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Phone/Contacts
See demo below!

• Dialing by Name
• Press the green phone key and use the keypad to
  enter the name or number of the person you want
  to call. As you enter characters, the names are
  matched against those stored in your contacts.
• Select the contact, use the right key to cycle
  through available phone numbers, and then press
  the green phone key to make the call.
• You can also open Good Messaging Contacts and
  select the contact you wish to call.

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Searching for Contacts

• Select the 'Contacts' icon from the applications
  bar
• Quick-find a contact by
• Typing characters of the person's first or last
  name then select from menu
• Type first initial, space, last initial then
  select from menu

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Contacts

• Automatically dial or Email by clicking on
  hot-linked phone numbers and an Email address
• Highlight a contact and click select 'Edit,'
  'Delete' or 'View' from the menu

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Contacts
Click on the picture to view a short demo!

• Creating a New Contact on the device and saving
  it will automatically synchronize with your email
  desktop client
• Start by selecting Good Contacts from the Home
  Screen, then
• Menu gt New Contact
• Then Save or Edit if you need to change/add info
  later

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Viewing the Calendar

• Click on the 'Calendar' icon on the Home screen
• Press the Calendar button on the device
• View by Day, Week, Month, or Agenda view
• Use the navigation keys to go forward and
  backward on your calendar
• Different colors connote appointments out of the
  office, confirmed, tentative, etc.

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Calendar Views

• Preview pane for appointment detail
• Direct access to appointment view by selecting
  and tapping on particular block
• Type M for Month view
• Type W for Week view
• Type D for Day view
• Type A for Agenda view

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Creating a Calendar Entry

• Tap on the desired time or date or select 'New
  Appointment' from the menu
• Enter a Subject, Location, and in the Invite
  field (for meetings) begin typing the name of the
  person(s) to invite and the Lookup feature will
  display

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Create New Meeting
Click on the picture to view a short demo!

• Other options for meetings and/or appointments
  include
• Suggested TimesFor all attendees based on their
  availability on their calendar
• Suggested Time Options can be accessed by the
  'Options' button
• Recurrence
• Edit Recurrence allows you to configure your
  meetings recurrence
• Suggested Rooms
• Looks for open conference rooms

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Calendar Options

• Menu gt Options gt Calendar Options
• Allows you to set
• Start of day End of day in your calendar day
  view
• Set the default reminder option for all your new
  appts/mtgs
• Show a 5 or 7 day week in week view

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Notes/Journal

• See a list of current Notes by selecting the icon
  from the home screen applications bar
• Add new Notes by selecting 'New'

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Tasks/To Dos

• See a list of current Tasks by selecting the icon
  from the home screen applications bar
• Add new Tasks by selecting 'New'
• Tasks can be assigned a Due Date, Reminder and
  Categories, as well as Priority Status

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News (RSS)

• News provides news feed capability within the
  Good Messaging client.
• Users can subscribe to feeds, get the latest
  articles from those feeds and read them on the
  handheld.
• The components to the News feature are
• Notification bar
• Article View/Quick Reader(article display
  window)
• Feed List/Article List
• Add Feeds/Add a Feed by URL
• Edit Feed/Delete Feed

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News (RSS)

• Adding Feeds
• Select News from Good Launcher gt Menu gt Add Feeds
  (by URL)
• A list of popular feeds displays or you can enter
  an RSS URL manually
• Turn Notifications On/Off
• In the News applications, select Menu gt Options gt
  News Options
• You can automatically receive News feeds or
  choose to manually synchronize feeds

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Good Preferences

• Your handheld device includes a set of Good
  Preferences you can customize for your use.
• To view or change these preferences, select
  Preferences from
• Options menu on the Good Launcher screen
• Options menu within any of the Good Messaging
  applications

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Applications

• Gives list and status of applications enabled by
  your IT administrator
• Download and installation of new/updated
  applications is all done over the air

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Autotext

• Gives a full list of all auto-text abbreviations
• Navigate the list by typing the first letter of
  the word
• Autotext entries can be created, edited, or
  deleted using the menu
• Create new custom entries to make typing email
  easier!
• Here is an example of a new AutoText entry

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Backup

• This allows users to back up their Good Mobile
  Messaging application to their SD card in case is
  need to be re-installed later.
• Good Mobile Messaging will backup to memory card.
  
• Select Preferences gt Backup
• Enter a Passcode and Confirm Passcode
• Select Backup

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Categories (Outlook only)

• Use Categories to organize your Contacts
• Good Messaging includes a set of preset
  categories to which you can assign your contacts
  or you can create new categories to suit your
  needs
• If you add a new category in Outlook on your
  desktop, it will be added to the list of
  categories on your handheld. The reverse is also
  true.
• Menu gt New then just name your new category!

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Notification

• Notifications can be set for a variety of events
  including
• New Message in Inbox and/or Other Folders
• New High Priority Mail Messages
• Calendar Task/To Do Reminders
• Address look-up received
• Alerts can be set for on-screen alerts,
  sounds/tunes or vibrate-mode

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Screen

• This is where you can adjust the Font size for
  Good to either Small, Medium, or Large
• Changes take affect as soon as you click Done

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Security

• All policies are set and enforced by the IT
  admin, but can be configured on your handheld via
  one of the 2 Security options
• Password Lock
• Storage Card Protection

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Updating the Security Policy

• You will automatically receive a Good Messaging
  warning on your device when Password policy
  changes have been set by IT.
• Selecting OK will launch the process and walk
  you through the steps of setting this up per the
  new policy.

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Status

• Status provides a detailed description of
  handheld status including
• Serial
• Phone Number
• Network Address
• Available Memory
• Battery Strength

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Time Zone

• Allows user to set the relevant time zone or
  default to the handheld OS time zone

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Tips and Shortcuts

• Email Shortcuts
• Replying Type R to reply, A to reply all
  when viewing a message.
• Jump to top and bottom When in a text screen
  (like an email) press T to jump to the top and
  B to go to the bottom of the screen.
• Page DownPress the SPACE key to page down the
  screen.
• Add to Contacts When reading an email,
  highlight the senders name and click Add to
  Contacts in the menu.
• Special Notifications You can specify that when
  receiving messages from certain people youre
  notified with a special tone via the Edit
  screen for that persons Contact information.

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Tips and Shortcuts

• Typing Shortcuts
• Capitalizing letters Press and hold down the
  letter youre typing to capitalize it.
• Ending a sentence Press the SPACE key twice and
  a period will be inserted.
• AutotextGood Messaging will auto-complete
  common conjunctions and abbreviations.
• theyre ? theyre
• feb ? February
• fri ? Friday
• il ? Ill

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User Guides Quick References

• Check out the following on-line resources on
  setting up GMM and getting really GOOD with Good
  Mobile Messaging!
• http//www.good.com/documentation/QuickStart_Smart
  phone.pdf
• http//www.good.com/documentation/EasySetup.pdf