Mick McHugh Scottish Enterprise Lanarkshire Senior Business Manager

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Mick McHughScottish Enterprise
LanarkshireSenior Business Manager

• 12 June 2003
• PACE Seminar

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Focus of Presentation

• How SEL Growing Businesses work proactively
  with companies.
• How SEL Growing Businesses work with companies
  who are restructuring/downsizing.
• SEL Growing Businesses and the link to PACE
  how we work together.

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GB Business Support Resources2003/04

• 4M Budget 2003/04
• 25 Staff ( 16 frontline)
• 10 Account Managers
• 4 Client Managers
• Objective - Delivery of several elements of
  Smart Successful Scotland strategy.

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Growing Businesses Agenda

• Market segmentation
• Producing an approach to developing exemplar
  companies
• Importance of strong Account Management
• Understanding Customer Needs/Ambitions
• Flexible/Innovative/Integral solutions
• Partnership Approach with companies
• Holistic approach( including other BUs SEN)
• Involving Partners ( LAs , PACE, etc.)

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GB - Key Support Mechanisms

• Strategic Development - Planning Implementation
  (GB Reviews and Development Plans)
• - Business Growth Initiative
• Leadership/Management/Organisational Development
• - MSc Corporate Leadership
• - IIP
• - Learning Journeys

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GB - Key Support Mechanisms

• Internationalisation
• New Market Entry
• LEP/Counsellor/STI/New Exporter Support
• Internationalisation for SMEs
• E-Business (with SEN/SBG)
• First Steps/Digital Advantage
• Ecomm 2003
• One to One Company Implementation Support
• Innovation

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Westcrowns - Rutherglen

• Family business over 128 years old
• T/O 25M 270 Employees
• Succession Planning
• 5 companies in the group
• Strategic review and plan
• Internationalisation
• Leadership (MSc Corporate Leadership)
• E-business (Connectivity USA)
• Networking (Management, Learning Journeys)

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Retronix - Coatbridge

• Start up 1992( Entrepreneurship Prog.)
• Turnover 12m
• Potential Global Company
• Business Review of company
• Key development areas
• Grow export activity by 1.5 M (USA,China
  Europe)
• Initiate Management Development
  Programme/Structure
• Explore E-business opportunities
• Customer Focus TQM
• Electronics market - diversification

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How SEL- GB support Companies in
Difficulty/Downsizing

• Mainly FDIs at present !
• HQ contact/advice.
• Scottish Executive Partnership (RSA, etc).
• Investment/Finance support/advice.
• Market Related Advice.
• New Premises/LA liaison.
• Source Expertise to Solve Problems.
• Diversification ( Market, Product).
• Re-skilling/multi-skilling.
• New Business Plans
• Efficiency Advice/Cost Savings.

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Chunghwa Picture Tubes - Example

• HQ negotiations (with SDI).
• Scottish Executive negotiations re RSA.
• Liaise with local PACE contact
• Advise PACE about timing of involvement.
• Introduce PACE team to CPT HR Department.
• Maintain close contact with PACE team throughout.
• Identify employment opportunities for workforce.
• Support local management team.

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Links to PACE

• Account/Client Managers proactively contact PACE.
• PACE proactively contact Account/Client Managers.
• PACE team members in SEL (Skills Team ).
• SEL can give early warning/PACE give early
  warning.
• Identify workforce opportunities( other
  employers, etc.).
• Business Start Up/Spin Outs ( mainly High Growth
  for SEL ).
• Skills/Retraining advice /support.
• Management Team advice.

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MANY THANKS