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Negotiation Deal or no deal

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It is back and forth communication designed to reach an agreement when you and ... Be hard on the problem, soft on the people. Listen, listen, listen ... – PowerPoint PPT presentation

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Title: Negotiation Deal or no deal


1
NegotiationDeal or no deal?
  • Social Science Staff Development
  • April 2, 2009
  • Facilitator Catherine Burr

2
NegotiationGetting to YesNegotiating Agreement
Without Giving in
  • A basic means of getting what you want from
    others.
  • It is back and forth communication designed to
    reach an agreement when you and the other side
    have some interests that are shared and others
    that are opposed.

3
12 tips
  • Plus one extra!
  • My assumptions about your needs and interests

4
12 tips
  • Ask
  • No guarantees
  • Stay out of your own way
  • Negotiation problem-solving
  • Grease the wheels
  • Be hard on the problem, soft on the people
  • Listen, listen, listen
  • Negotiate to satisfy interests
  • Appetizer, main course, dessert
  • Do your research
  • Beware of pressure tactics
  • Rely on objective criteria

5
Extra tip (dessert)
  • Know your BATNA
  • and be ready to walk to it

6
Becoming a better negotiator
  • Practice
  • Persistence
  • Patience
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