EXECUTIVE PROGRAMME IN

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EXECUTIVE PROGRAMME IN FACILITY MANAGEMENT
Programme Instructors Alex K Lam B
Arch.(McGill), MTS(OTS), Certified EQ-I
Adm.(MHS), MRAIC IFMA Board, BOMI Trustee, Lexos
Board, ISFE Board, ASHRAE, AIGA. President The
OCB Netword, Toronto, Canada Paul Doherty AIA
Registered Architect (New York), B of Science
(Arch. New York Institute of Technology), CDT,
CSI, IFMA, ICD and DFC. Clearbuilt Technologies,
Memphis, Tennessee, USA
The Theory
What is the business environment after 9-11. What
are the critical issues facing facility
executives today?   What are the trends in
todays vibrant business environment? Leadership
in the new economy. How to have relevancy to be a
visionary facility executive in 2002? What is a
strategic FM organization and why? The crash of
cultures. Is there a conflict between Confucius
and Mintzberg in the Asian management context?
How does culture and tradition play a role in
business?
The Process
The business of providing workplace in a
corporation today. How to match FM strategies to
meet corporate business strategies? Know your
staff and their capabilities. What is competency
management and why is it important? What are your
teams core competencies? Staff Development
Plan. How to motivate staff in life-long
learning? Is a Learning Organization the answer?
Emotional Quotient, the new measure for
employees. What is performance measurement? Why
are companies moving towards EQ (emotional
intelligence) as a measure for success?
The Application
Are your organization Jurassic in todays digital
environment? What are the tools to help you
manage smarter? What role does technology play in
your organization? Creative Employee
Participation. How to encourage and promote
process ownership by your staff? What is the
true meaning of Outsourcing? Why some companies
failed in outsourcing? What is this new talk
about Vendor-Partnership? Who are your customers
and what are their demands?
EXECUTIVE PROGRAMME IN FACILITY
MANAGEMENT
Programme Recognition Admission Requirements
Executive Programme in Facility Management
Programme Recognition
Participants who have achieved full attendance
requirement of the programme and satisfied with
the Certificate Assignment are eligible to apply
to be a member of the Hong Kong Institute of
Facility Management. The programme is also
recognised as a 16-hour CPD event for members of
the Institute.
Admission Requirements
Applicants who have not yet obtained a
professional qualification and wish to be
admitted directly as a member of the Institute
should have at least 12 years of relevant
facility management working experience with at
least 7 years in a senior management position.
Sponsors
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EXECUTIVE PROGRAMME IN FACILITY
MANAGEMENT
Seminar Programme
22 Nov 2002 Friday Morning Session
What is happening in the Business World today
the impact to the Facility organization after
9-11?
Break
Emergency Preparedness, Contingency Planning,
Security Risk Management for todays Facility
Executives
22 Nov 2002 Friday Afternoon Session
eFM Facility Management as eBusiness New
Technology Issues
Break
Managing People in the Digital Economy. New
Competencies for the Emotional Intelligent
Facility Manager.
23 Nov 2002 Saturday Morning Session
Workplace Strategies and New Measurements of
Success
Break
Outsourcing Is it the Cure of All?
23 Nov 2002 Saturday Afternoon Session
At the end of each of the 6 Sessions there will
be a discussion facilitated by the instructors.
Candidates should draw from these sessions to
form a basis for their final assignment. A
three-hour final assignment is required for this
course and will be based on a particular track
during the two day seminar to be completed at the
end of the second day.
EXECUTIVE PROGRAMME IN FACILITY
MANAGEMENT
The Hong Kong Institute of Facility Management
Ltd c/o 16/F 1063 Kings Road Hong Kong Tel
25370456 Fax[phone] http//www.hkifm.org.hk
Reservation Form
Ref No 003/02
Friday, 22 Nov 2002, 900am-500pm / Saturday, 23
Nov 2002, 900am-500pm World Trade Ctre Club,
38/F World Trade Ctre, 20 Gloucester Rd, Causeway
Bay, HK The closing date for reservations is
Friday, 1 Nov 2002. Places are limited.
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MANAGEMENT
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Executive Programme in Facility Management
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Programme Fee HK4,000 (Incl. Refreshments and
Lunch)

• Date Time
• 22 Nov 2002 (Friday) 900 am to 500 pm
• 23 Nov 2002 (Saturday) 900 am to 500 pm

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Facility Management Ltd c/o 16/F 1063 Kings Road
Hong Kong Tel [phone] Fax[phone]
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