TMSA The Lloyds Register Experience

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TMSA - The Lloyds Register Experience
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Background of TMSA What is it ?

• Best Practice Guide for Ship Operators issued by
  OCIMF mid 2004
• Based on an IMT tool used for evaluating shipping
  companies aligned with the EFQM model
• Describes 12 subjects called elements that
  relate to good management and best practices in
  shipping and tankers
• Provides a framework for Ship Operators to use to
  improve Safety and Environmental Performance
• Requires self assessment of companies processes,
  procedures and practices
• Provides a scoring system related to levels of
  achievement of performance indicators and best
  practice

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Background of TMSA Why it has been introduced ?

• Tool for continuous improvement
• Complements ship inspections and assists in well
  vetting decisions
• Measures and compares the relative performance of
  one ship operator versus another
• Will increase confidence in some companies,
  leading to benefits such as less inspections
• Industry is moving towards increased
  accountability through self regulation
  declaration

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Background of TMSA Why should you implement it ?

• Requirements already being assessed by oil majors
  for time charter business
• Companies need it to remain competitive in the
  market
• Provides a clear path for the company towards
  continuous improvement
• Refers to achievable targets and goals
• Recommended, irrespective of sector
• SMS is revisited, so improved
• Good opportunity to review the Management System
  with an integrated approach

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What are the 12 elements?

• 1. Management, leadership and accountability
• 2. Recruitment and management of shore based
  personnel
• 3. Recruitment and management of ships
  personnel
• 4. Reliability and maintenance standards
• 5. Navigational safety
• Cargo, ballast and mooring operations
• 7. Management of change
• 8. Incident investigation and analysis
• 9. Safety management
• 10. Environment management
• 11. Emergency preparedness and contingency
  planning
• 12. Measurement, analysis and improvement

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What does it look like ? Element 9 Safety
Management
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How to measure ?
Key Element 9 (Safety Management)
Sub Element 9 B (Shipboard Monitoring)
STAGE 1
Can you clearly provide evidence that you
meet all performance indicators in Stage 1?
Revisit your SMS and ISM Code. Develop
an improvement plan
YES
NO
Measurement Process Flow Chart
STAGE 2
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How to measure ?
Stage 2
Can you clearly provide evidence that you meet
all the performance indicators in Stage 2.
Record level achieved in the summary
report. Development improvement plan to attain
the next stage
Record accurately and retain all available
background evidence.
Yes
No
Stage 3
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How to measure ?
Stage 3
Record level achieved in the summary
report. develop an improvement plan to
attain the next stage
Record accurately retain all available backgro
und evidence
Can you clearly provide evidence that you meet
all the performance Indicator in Stage 3
YES
No
Stage 4
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How to measure ?
Stage 4
Record level achieved in the summary report.
Develop an improvement plan to attain the next
stage
Record accurately And retain all
available background evidence
Can you clearly provide evidence that you meet
All the performance indicators in Stage 4?
Yes
No
Any relevant sub-element complete
Next Key Element
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Areas for improvement

• Risk assessment
• Management of change
• Measurement of processes and data analysis to
  demonstrate continuous improvement
• Incident near miss investigations
• Maintenance management
• Human Element
• Environmental management
• Safety best practice sharing
• Leadership and Management System

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Difficulties and challenges

• Risk assessment
• Done in some form but not consistently and not
  recorded
• Will take time to become second nature.
• Adopt a simple and practical methodology
• Change management
• Done in some form but not consistently and not
  recorded
• Need a procedure as starting point
• Keep it simple

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Difficulties and challenges

• Practical difficulties (e.g. company size)
• Logistics (e.g. crew nationalities)
• Resources
• Changes in market conditions
• Changes in company structure
• Company culture and spirit is paramount!!

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Improvement process

• Takes commitment
• Takes time
• Should be realistic (SMART objectives)
• Treated as a project assigned responsibilities,
  timescales
• Try to get some quick wins
• Ask for support!
• Process never ends!

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Key Performance Indicators - KPIs

• Quality, Safety Environmental Indicators
• Customer Complaints
• PSC Deficiencies
• PI Inspections
• Conditions of Class (CoC)
• Vetting Inspections
• Average number of deficiencies/observations per
  vetting inspection
• External Audits (I.e. Classification Societies)
• Outstanding Planned Maintenance tasks
• Pollution Incidents
• Health Safety Incidents
• Safety Issues - Lost Time Injury (LTI) Frequency
• Near Misses reports
• Office Crew Retention Rate (by rank,
  nationality etc)
• Number of Fleet Voyages versus Vessels Speed and
  Consumption Claims .
• Fleet Efficiency Ratio of Time Chartered Vessels
  -(total lost days/days under t/charter)
• Vessels Loading/Discharging Performance

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How can we help ?Role of a modern classification
society

• Approval and certification.
• Design, build and operate
• to baseline standards.

Class Services
Statutory Services
Shared goals for quality, reliability, safety
and protection of the environment.
Owner

• Value-adding risk management services
• to support in achieving business goals and
• improving performance.
• Provision of technical knowledge
• and experience

Consultancy Services
Training Services
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Company Action Plan
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Enhancing your business through excellence in
training

• Classification Statutory Environmental (Hull
  Inspection, Classification Statutory Surveys,
  MARPOL Annex VI, MARPOL Annex II, Ballast Water
  Management, Ship New Construction, Port State
  Control, Shaft Alignment, LNG, LPG etc)
• Risk Management Courses ( Risk Management,
  Incident Investigation)
• Materials Equipment Course (Metallurgy
  Welding for Marine Applications)
• Management Systems Training Courses (Leading
  Managing Change, ISM Courses, ISO Courses, ISPS
  Courses, Senior Management Workshops, Preventive
  Corrective Actions Tools Techniques,
  Effective performance Measurement etc.)

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Integrated Management Systems - IMS

• Integrated means combined putting all the
  internal management practices into one system but
  not as separate components. For these systems to
  be an integral part of the company's management
  system there have to be linkages so that the
  boundaries between processes are seamless.

Definition Integrated Management Systems
(IMS) A combination of the processes,
procedures and practices used within an
organisation to implement the organisations
policies and which may be more efficient in
delivery objectives.
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Integrated Management Systems WHAT are they?
Policy
Management Review
Planning
Implementation Operation
Improvement
Performance Assessment
An IMS results when an organisation uses one
formal management system to manage multiple
aspects of its organisational performance
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Integrated Management Systems How to manage?
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Why IMS? - Benefits

• A more holistic approach to identifying
  managing Business Risks
• One coherent system can be built which serves
  business needs. The standards are used to assist
  identify tasks and processes.
• Assure the quality of products and services
  offered
• Manage the Quality, Safety, Health and
  Environmental issues, while avoiding unnecessary
  duplication.
• Harmonises and optimises safe and efficient
  practice
• Provide a safe working environment.
• Friendly to user
• Improved communication reduction of risk due to
  improved employee awareness.
• Savings to the organisations time (combined
  audits), money (combined visits) and resources
  (multi-purpose auditors) and provide
  added-value.

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Elements of an Integrated Management System
TMSA link

• A few examples
• ISO 90012000 Quality Management System
  (Engaging with Stakeholders)
• ISO 140012004 Environment (i.e. Ballast Water
  Management, Anti-foulings, Air Emissions,
  Responsible recycling, Ship Energy Management)
• OHSAS 180011999 People / Welfare (i.e. ILO
  Convention, HSE practices, Training programmes,
  speaking out on unfair treatment practices)
• Corporate Governance/ Business Ethics (i.e. Focus
  on corruption, illegal activities, sound
  financial management, confidentiality)

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General

• Will TMSA reduce risk?
• By itself it wont.
• Raising awareness of hazards
• Risk assessment best practices
• Training
• Measurement and Analysis
• Leadership and Commitment
• Integrated Management
• WILL

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GeneralTMSA can help provide a change of focus
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ENDThank you for your attention!