EMERGENCY PREPAREDNESS The SYSCO Perspective

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EMERGENCY PREPAREDNESSThe SYSCO Perspective

• NSHCP Ltd. Educational Showcase 2006
• Finding the Right Path

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SYSCO Business Continuity Plan

• SYSCO Canada has prepared a SYSCO Pandemic
  Business Continuity Guide for all Canadian
  OPCOs.
• SYSCO has extensive Business Continuity Plan
  (BCP) already in place.
• Need to consider additional challenges unique to
  flu pandemic.
• SYSCO Atlantic has established a Pandemic Task
  Force to ensure all factors are considered in
  the pandemic planning process.

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SYSCO Pandemic Task Force

• SYSCO Pandemic Task Force goals
• Identify essential business activities including
  people and skills to keep them running.
• Identify suppliers and products that are key to
  our business and identify alternates if available
  in case of shortages.
• Develop protocols to minimize illness to
  employees and customers.

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Variables to consider

• Border Closures Canada/USA?
• Supplier Stock Levels and Fill Rates?
• Storage Space at SYSCO
• SYSCO has an average of 3 weeks of inventory in
  stock. We have the ability to order a bit extra,
  but have limited ability to stockpile huge
  amounts.
• SYSCO purchases and replenishes products based on
  average volumes.
• Sudden spikes in product volumes that are not
  forecasted may cause shortages.

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Pandemic Planning Considerations

• All facilities should have some type of emergency
  plan.
• Where possible, keep some stock on hand in case
  of disaster. Dont wait till the last minute!
• Ensure all products on your emergency menu are
  listed and stocked in sufficient quantities at
  SYSCO.
• Build product and brand flexibility into your
  plan.

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Pandemic Planning Considerations

• Communicate,Communicate,Communicate!!!
  anticipated volumes to your key vendors and
  SYSCO.
• Suppliers may need advanced notice to increase
  production to meet higher demand.
• Distributors will need advanced notice to
  increase stock levels on key products.
• Once you invoke your pandemic plan, you will need
  to commit to using these products.

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SYSCOs Commitment

• Commitment from SYSCOs Senior Management that
  Health Care will receive priority service.
• SYSCO will have mapped extensive Pandemic BCPs
  and will continue to service customers to the
  highest possible standard.
• We cannot promise that our service levels will
  remain unaffected during these difficult times,
  but we WILL be prepared to deal with these
  situations should they arise.

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Conclusion

• Urge all suppliers, distributors and customers
  in the supply chain to consider their own BCPs.
• We need to communicate with each other at all
  levels of the supply chain with respect to
  pandemic planning.
• The strength of the Food Industry during a
  Pandemic Situation depends it!
• SYSCO can assist with lists of ready to use
  products, stock lists and sample emergency
  menus. Contact us for assistance!