Information to support service development and delivery

1
Information to support service development and
delivery

• Allyson McCollam

2
Provider perspectives

• Critical issues
• Gap between good enough information and what
  weve got
• Information is part of the problem and part of
  the solution
• Information out of synch with developments in
  services and practice
• Need for definitions and comparators

3
If we improve information, we could.

• Communicate better
• Make more informed decisions
• Be clearer about what we are achieving with what
  resource
• Get the right services to the right people at the
  right times

4
Or could we?

• Urban myths
• We cant make a decision on that until we know
  more
• What do we already know that we dont act on?
• What else needs to happen within services to
  allow us to use information effectively?