Training

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Welcome

• Julie Hydes
• Laurie Durie

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About Standard Life

• Established in 1825
• Largest Mutual Life Assurance Company in Europe
• Employs over 13000 staff in Britain the HO
  being in Edinburgh
• Under the umbrella of Standard Life are Standard
  Life Bank, Standard Life Investments, Standard
  Life Healthcare and Standard Life International

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About Standard Life

• Our assets exceed 80 billion pounds
• Standard Life operates in 10 countries
• The Assurance Company has 5 million policyholders

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Our Learning Centres - OADCs

• Standard Life House, HO
• Tanfield House
• Baileyfield
• IS OADC
• SL Investments
• Area Offices

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Objectives Of Our OADCs

• Development of personal competencies
• Delivery of training by alternative training
  medium
• Support for Study Programmes
• Central Information Point

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Facilities we provide

• Multi-Media PCs
• Large selection of CD Roms
• Language Lab (Language Classes)
• Lending Library books, videos, audio tapes/CDs
• Study booths
• E-learning
• Moviedromes

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The Staff

• 12 staff
• All enthusiastic about training and development
• Most have a customer service background
• Currently 5 staff working towards an NVQ in
  both Training Development and Customer Service

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Learner Support

• Excellent OADC Facilitators!
• Contribution/ Development Planning TNAs
• Accessible OADCs
• BAOL - improvements

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Learner Support

• Build relationships with our customers and their
  managers
• Encouragement to learn and develop from the top
  down
• Be proactive
• Make it easy for staff to learn marketing,
  Development Line, presentations, events..

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Developmental Tools

• Career Development Workbook
• Horizons
• Professional Development Interview
• Self Analysis CD roms

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Support for Professional Studies

• Vocational/Mandatory/Developmental
• Help with Fees
• Study Leave
• OADC Facilities
• Internal Assessing/Verification

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Developmental Opportunities

• Education Liaison
• Community Involvement
• Internal Secondments
• Mentoring
• Facilitation, Projects etc

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Other types of Support

• Divisional/Dept Training Co-coordinators
• IS Training
• Group Training Development, Management Training
  Framework
• Leadership Development Programme
• Executive Development Programme

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THANKS FOR LISTENING

• Any Questions?
• Copies of our slides are available

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