Title: Sales Training Plan Overview
1Sales Training Plan Overview
Featuring
Distributed By The TEAM Approach 800-864-4911
2Training Plan Objectives
Business Objectives
Determine which business objectives you want to
impact. Example Objectives -Increase Market
Share -Improve profitability -Reduce
Turnover -Raise Sales Productivity
Skill Objectives
Identify the skills that will lead to achieving
your business objectives.
Training Objectives
Design a training plan that develops the needed
skills.
3Why Train Salespeople?
- 82 of all sales people fail to differentiate
themselves or their products from the
competition. - 86 of all salespeople ask the wrong questions
and miss sales opportunities. - 62 of all salespeople fail to earn the right to
ask for commitment. - 82 of salespeople discount price to earn a sale.
Statistics based on research conducted by The
Sales Board. Over 16,000 customers and 300
salespeople in 25 industries were studied.
4Training Implementation Plan
The Action Selling Process Provides
- A common selling language
- An actionable, structured process
- A strategic and tactical mindset
- A sustainable competitive advantage
- Coachable skills
4
5Best Sales Practices
- Action Sellings open architecture requires the
training to be tailored to your company, products
and marketplace. - Your sales process will be clearly defined and
documented. - Salespeople will learn how to apply the Action
Selling process to your unique sales cycle. - The best sales practices of your top performers
will become standard conduct for all salespeople.
Sample Sales Cycle
6Sample Sales Cycle
Clearly define your sales process.
6
Your sales cycle may be longer or shorter than
the one above
7Apply New Skills in the Field
Our reinforcement strategy will actively involve
your entire sales organization.
- Ensures the rapid transference of skills to the
field. - Allows business objectives to be achieved.
- Guarantees the long-term impact of the training.
- Produces a significant return on your training
investment.
87 of all sales training is lost within 30 days
due to the absence of reinforcement.
8Field Reinforcement Exercises
In 12 Weeks New Skills Become Habit.
- Setting the Best Sales Call Objectives
- Developing Rapport and Interest
- Rate the Quality of Your Prospects
- Identifying a Differentiated Sales Position
- Identifying a Deeper Level of Need
- Knowing Your Competitive Strengths
- Improve Your Company Story
- Present the Best Solutions
- Ask for Commitment More Consistently
- Defeat Stalls and Objections
- Plan Better Sales Calls
- Review Your Action Selling Performance
8
9Measurement Gets It Done
By measuring the knowledge and application of the
skills that are taught, students and managers are
held accountable for their professional
development.
- Benchmark Skills Assessment
- Pinpoints each students individual strengths and
weaknesses. - Used to show the progression of improvement.
- Action Selling Skills Assessment
- Provides managers with a coaching and retraining
strategy. - Formulates an aggressive plan to further sharpen
skills. - Action Selling Final Certification
- Tracks skill gain compared to business
objectives. - Certifies the selling competency of each sales
person.
10Measuring the Outcome of Sales Development
- Sales Skills Learning Trend
- Shows Scores for Each Phase of Skill Development.
- Spots Trends in Skill Gain.
- Clearly Identifies Gaps in Learning and
Application of Learning.
- Combined Skills Improvement
- Summarizes the Learning and Application of all
Skills. - Demonstrates the Direction that the Learning is
Taking. - Provides Tangible Results of the Training.
10
11Accountable System for Sales Development
- Comparison Report
- Compares Individuals and Company Average
- Measures Each of the Five Critical Skills
- Pinpoints Strengths and Weaknesses
- Training Recommendation
- Compares Knowledge as well as Application of
Skills - Recommends a Specific Retraining Plan
- Used as a Coaching Tool
- Reports
- Provides Overall Ranking
- Highlights Top and Bottom Performers
- Shows Individuals and Groups that Certify
11
12Action Selling Training System
TRAINING MATERIALS
REINFORCEMENT MATERIALS
CERTIFICATION MATERIALS
12
13TRAINING MATERIALS
- Selling Skills Benchmark
- Determines what skill gaps exist
- 35 minute, 62 questions
- Creates a reference point for learning
- Student Preparation Booklet
- Prepare students to receive training
- Shorten classroom time
- Set expectations for the training
- Student Workbook
- 53 Interactive training exercises
- Workshop or self-study
- 12-Hour course with role plays
- Laminated Quick Reference Card
- Key concepts are reinforced
- Planner sized pages
13
14REINFORCEMENT MATERIALS
- Selling Skills Assessment
- Measure learning status
- 69 questions, 40 minutes
- 5 critical selling skills are analyzed
- Skill Drills Video
- Provides spaced learning
- Reviews key modules of training
- Reinforce and apply concepts
- Student Practice Guide
- 12 weeks of reinforcement
- Field-based homework exercises
- Training transfers to the field
- Audio Support - Reinforcement Tapes
- Audio version of the Action Selling video
- Convenient reinforcement
14
15CERTIFICATION MATERIALS
Action Selling Certified
Your Name
- Certification Exercises
- Review key modules
- Fills learning gaps
- Improves application of skills
- Student Exercises
- 10 units of retraining based on assessment
scores - Prepares students for certification
- Final Certification
- Measure knowledge and application
- 64 questions, 40 minutes
- Certify trained salespeople
- Action Selling Certificate
- Certify on critical skills
- Overall score of 75 required
- Achieve learning objectives
15
16Action Selling Impact
Sales Growth
Action Selling Certified Salespeople Grow Their
Sales at Twice the Rate of Non-Certified
Salespeople, While Increasing Margins.
Margin Improvement
Based on studies of 1,250 salespeople,
representing over 3B in sales revenue.