Training

1
Training

• OS652 HRM
• Fisher
• Oct. 7, 2004

2
Agenda

• In class writing
• Review training cycle
• Discuss managers role in training
• Presentation

3
In class writing

• Describe one reason why an organization might
  want to grow its own human capital (i.e., invest
  in training).
• Describe one reason why an organization might
  want to buy human capital (i.e., hire employees
  who are already skilled).

4
Purpose of Training

• Ultimate goal increased productivity and
  organizational effectiveness
• Range of training outcomes
• Affective (attitudes, motivation)
• Behavioral (skills, processes)
• Cognitive (knowledge, cognitive strategies)

5
Training cycle

• Assess needs
• Organizational, task, and employee levels
• Also have mandated training (e.g., OSHA)
• Design and develop training
• Deliver training
• Evaluate effectiveness of training
• Update training program

6
Training methods

• Common methods include
• Face to face (classroom)
• Technology mediated
• Self-study (books, web)
• On-the-job training
• Adventure learning
• Evaluate appropriateness of methods for the
  intended learning outcomes
• Practice
• Fidelity

7
E-learning

• ASTD 2003 State of the Industry report 15-29
  of all training conducted (varies across org
  type)
• Web-based training gives learners more control,
  can save time
• Appropriate for different types of jobs
• Research shows people are not always good at
  leveraging control
• Other drawbacks?
• Blended learning using aspects of e-learning and
  face to face instruction
• Becoming popular in MBA programs

8
Training Evaluation

• Can evaluate the training or the trainees
• Reactions
• Immediate learning
• Job performance
• Organizational results
• When assessing learning, may require testing
• Need to ensure tests are valid
• ROI can be difficult to assess, but is important

9
Transfer of Training

• Key role of supervisor in the training system
• Maintenance
• Maintaining knowledge or skills over time
• Generalization
• Applying knowledge or skills to slightly
  different situations
• Transfer is more likely when trainees have
• Opportunity to perform
• Workplace support
• Refresher training
• Culture that supports training/updating is also
  useful

10
Outsourcing Training

• What are the advantages of outsourcing training?
  Disadvantages?
• Which steps in the training cycle are best to
  outsource? Why?
• Is it more appropriate to outsource different
  types of training?

11
For next class

• Topic New Employee Orientation
• Read The Whirlwind of a New Job
• Will have a guest speaker from GM Massena
• Class to be held at the Outdoor Lodge