Coaching the promotion from supervisor to manager

1
Coaching the promotion from supervisor to manager

• Georges Michaïlesco Professor Université
  Paris-Sud 11
• Serge Zetlaoui Assistant Professor Université
  Paris 13
• Catherine Tricoire Project Manager -
  Electricity of France

2
The environment

•  papy boom  ? retirement of management staffs
• major companies policy
• internal promotion of first line supervisors
• coaching the assumption of duties by a vocational
  training
• recognition by a certification (university
  diploma)
• outsourcing vocational training

3
Diploma / Qualification level

• LMD diploma
• Baccalaureat
• Licence
• Master
• Doctorate

• Vocational qualification levels
• Level 4
• Level III
• Level II
• Level I

operating agent
first line supervisor
manager
executive manager
4
The making of

• Constructing owner EDF GDF (human ressources)
• Project management SFP (vocational training)
• Call of tenders
• 60 days of training focused on the indispensable
  tools of management
• university diploma of level II
• Operation 3 universities
• The challenges
• variety of occupations of the candidates
• variety of the levels of initial training
• joint construction of the vocational training
  (university-company university-university)

5
One year of construction

• Objectives and repository of the training
• Modalities of alternation and chronology of the
  sequences of training
• Inductive pedagogy based on professional and
  personal experience of the trainee
• Methods of assessment of knowledge associated to
  the University Diploma
• Accreditation of a diploma of level II
• Inter University Diploma Manager competencies
• Part and responsibilities of each of the partners.

6
Repositary of the training

• Personal devlopment
• self-knowledge
• sociology of organizations
• projection in the function of manager
• general knowledge (culture, communication, law,
  financial, control)
• The management of teams and business
• study and resolution of problems
• management of projects
• animation of team
• accompanying the change
• Strategic integration
• management of quality
• geopolitical
• Manager situation scenario

7
Organisation of the training
inter sessions works
inter sessions works
inter sessions works
project of the company to analyse and
synthetise to choose to make decisions to manage
a project to mobilize a team to communicate
abilities assessment
professional study manager situation scenario
8
Evaluation of the trainee

• Summative evaluation (MCQ)
• Formative evaluation
• wrap-up of readings (books, papers, survey )
• written and/or oral report on case study (from
  the environment of the trainee)
• role playing
• Multi steps evaluation
• first version ? track for continuous improvment -
  - ? final version
• Evaluation of the  professional study 
• Coaching for the report
• 3 marks university tutors (pedagogical
  professionnal)
• Important personal work (gt 400 h)

9
Originality of the training

• repository focusing on transverse capacities
• strong partnership between companies and
  universities
• strong partnership between 3 universities
• sandwich-education and inter session works
• various initial educational backgrounds
• diversified professional experiences
• inductive pedagogy ? co-animation quality of
  mutualised experiences
• evaluation from written or oral reports realized
  out of work time
• validation by an inter-university diploma of
  level II

10
Success in coaching a professional evolution

• more than 200 graduates
• rate of success 98
• rate of satisfaction ³ 80
• 55 of trainees with initial level IV (gt 15
  years of experience)
• opportunity for employees,
• to obtain an accredited university degree
• to give a new run-up to their professional career
  
• to obtain the professional master level (VAE)
• satisfaction of companies partners