PRESENTATION BY ABHAY KHANNA Sr' EDFINANCERDSO

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PRESENTATIONBYABHAY KHANNASr. ED/FINANCE/RDSO
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DRM ExperienceOn the other side of the fence

• ROLES RESPONSIBILITIES

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MULTI-DIMENSIONALTASK LIST

• Good performance targets
• Safety management
• Media handling
• Smooth industrial relations
• ASSOCIATED ACTIVITIES - clubs,scouts and
  guides,civil defense, etc.

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SPECIAL CHALLENGES

• Natural calamities,
• Train accidents, casualties
• Political interference
• Diversity factors - work environment, work
  culture, geographical disparity, etc

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THE BIGGEST CHALLENGE-ACCEPTABILITY AS DRM

• Acceptance of persona/personality
• Acceptance as protector
• Acceptance as defender
• Acceptance as punitive authority
• Acceptance as change maker

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THE ASPIRATION CHALLENGE

• Finance officer not only as DRM/
• GM but also as CRB
• How to hone management and strategic skills to
  achieve this objective

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DRM AS COORDINATOR FACILITATOR

• The job demands effective co-ordination amongst
  13 branch officers (wave management).
• Collective goal is safe, smooth and profitable
  operation of train services removing
  bottlenecks in line capacity, improving earnings
  and passenger amenities.

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DRM AS COORDINATOR FACILITATOR (contd.)

• Projecting positive image of the railways.
• Doing routing jobs effectively
• Change management and change implementation.
• Dialogue with stakeholders

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DRM AS COORDINATOR FACILITATOR (contd.)

• Liaisioning with the other govt agencies.
• Constant review of performance efficiency index.
• Bridging the communication gap.

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CAPACITY BUILDING ROLE OF DRM

• Effective Man Power Productivity
• Motivated staff.
• Discipline and efficiency.
• Smooth industrial relations, management of cash
  and salary disbursement, selection and promotions.

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CAPACITY BUILDING ROLE OF DRM (contd.)

• Coordinated functioning to achieve targets.
• Effecting improvements through short/long term
  planning, inspections,targets and HQ
  instructions.
• Eliminating delays and promoting acrossthe-table
  discussions.

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DISASTER/ACCIDENT MANAGEMENT

• Immediate concern to provide relief, attend to
  the causalities, liaisoning with civil
  authorities, accurate information dissemination.
• Payment of calamity advance, ex-gratia payments
  for accident victims.
• Restoration work, relief and rehabilitation.

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PASSENGER AMENITIES TOUCH AND FEEL APPROACH

• Improve cleanliness in trains and stations.
• Improve lighting in station premises.
• Provision for ATM, Cyber-café and other modern
  amenities.
• Circulating area to be congestion free.

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PASSENGER AMENITIES TOUCH AND FEEL APPROACH

• Food, water and catering management on platforms.
• Improved Public Address Systems.
• Improved train indication boards.

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ROLE OF FINANCE OFFICER
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ROLE OF FINANCE OFFICER EXPECTATIONS AND
DELIVERABLES

• Missed opportunities due to improper appreciation
  of the role of the finance officer
• Dilemma of projecting better efficiency
  through artificially improved operating ratio
• or
• Improved growth through better and realistic
  budgeting.

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EXPECTATIONS AND DELIVERABLES

• Looking beyond the paper on hand.
• Effective solution provider to genuine executive
  proposals.
• Divisional finance to constantly upgrade skills,
  speedy computerization and budgetary/financial
  guidance.

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EXPECTATIONS AND DELIVERABLES (contd.)

• Constructive role as a TC member to help timely
  commencement of projects.
• Meaningful Internal audit, inspections and
  reviews with feedback system to DRM .
• Using outsourcing to improve efficiency.
• Using performance budgeting as a tool for
  efficiency improvement.

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EXPECTATIONS AND DELIVERABLES (contd.)

• New skill acquisition in latest techniques of
  financial mgt/engineering, use of internet for
  estimate scrutiny, project management, concepts
  of Public Private Partnerships.
• Innovative financing knowledge of IPR.
  Sophisticated performance evaluation measures,
  works registers Capital Revenue.

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ROLE OF FINANCE OFFICER DURING DISASTER/ACCIDENTS

• Employment of Labor on site and payment to
  contractors.
• No separate SOP hence best judgment and
  discretion to be used by finance officer.

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ROLE OF FINANCE OFFICER DURING DISASTER/ACCIDENTS

• Site visit for first hand appreciation of the
  magnitude of calamity.
• Quick tendering mechanism such as single tender
  on urgency ground.
• Purchase of relief/rehab material through spot
  purchase.

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EXPECTATIONS AND DELIVERABLES

• Let us raise these expectations further and
  be a constructive partner in the growth process
  and development of Indian Railways.

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• THANK YOU