Spa

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Advanced Business Management Systems in Hotels
and Resorts
Spa Fitness And Leisure Membership
Management POS with Interface to Opera
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About Us

• 15 years in the Business
• Distributor Network all around the world
• 800 Clients
• Main Office Sydney Australia
• Global Call Centre Based In Manila Philippines
  running a 24 / 7
• Operation with all the latest communication tools
• Systems are developed with the latest Microsoft
  .Net
• development tools and Sql Server Database
• Our Systems are specially designed for the
  International Markets

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Complete Customisation For the Multi Cultural,
International Environment

• Languages can be selected for each user
• allowing International use.
• Design every aspect of the appointment book
• from fonts to columns to colours to wording.
• Design your own reports, stats.
• Design Invoices, Receipts, Gift Vouchers,
• Membership Cards.
• The background images can be Branded.
• Local, legal and financial requirements, taxes,
• Service charges are all user settable

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Advanced Appointment Book Management

• Customise all Colours, Fonts, Columns.
• Drag and Drop, Point and Click.
• Room and equipment allocation for treatments.
• Ensuring qualified staff is available for the
  selected treatments.
• Rooms can be setup from single to multiple client
  use.
• Day and Destination Package bookings.
• Optional male or female rooms.
• Wizards for Single, Group and Package bookings.
• Facility Booking, Tennis courts or equipment
  hire.
• Management of classes.
• Integrated with POS and Hotel systems.
• Automated appointment reminders with optional
  SMS.

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Screen Shots
Appointment Book
Guest Selection
Guest Profile
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Advanced POS Functionality

• Use of touch screens, Barcode scanners.
• Cash drawers and receipt printers.
• Integrated POS function with appointment book.
• Interface to Hotel and Resort Systems.
• Capabilities to work in multiple currencies.
• Customise Taxes, Service charges, Tips, Discounts
• and Gratuities.
• Flexible Till management.

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Complete Stock Control and Management

• Retail and Professional Stock Management.
• Generate purchase orders for replenishment.
• Track stock movements through out business cycle.
• Advanced stock take management.
• Automatic professional stock decrementation.
• Manage and track stock transfer between sites.
• Export data to other business sources i.e. Excel.
• Track Stock Usage.

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Stock Management Sample reports
Retail Sold by Group
Retail Sales Summary
Stock Profit
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Providing Full Control of your staff activity

• Daily Rosters for Receptionists, Therapists,
  Practitioners and other Personnel.
• Reporting on levels of commission structures.
• Time clock in / out facility.
• Sophisticated security and access levels setup.
• Audit Log of all staff activity.
• Business planning for volume and staff ratios.
• Wages, salary and commission Calculation.
• Staff utilisation analysis.

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Staff Management
Revenue Summary
Most Popular Service
Appointments Detailed
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Hours per Room
Sophisticated Management Reporting
Revenue by Category
Room Utilisation
Services by Group
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Budgeting Facility

• Budget for the entire business performance.
• Create department or category Budgets.
• Link Budgets to Departments or Staff.
• Develop forecast tools.
• Export data to other software tools.
• Customize date and time ranges.
• Easy and simple reporting format.

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Cost Control

• Create cost management centres within your
  business.
• Allocate your costs the way you want to see them.
  
• Review and manage the inbound costs of your
  business.
• Communicate cost structures to staff for future
  control.
• Export to other software tools.
• Customize costs structures and departments,
  Inventory, Services.
• Easy and simple reporting format.

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Utilize the Trading Patterns to your advantage

• Record, Display Peak and Off Peak trading
  patterns.
• Maximize Profit, Income, and Revenue.
• Market trading down times .
• Apply Discounts or Surcharges to allocated
  trading periods.
• Maximize Appointment bookings Staff Vs Clients.
• Deliver increased volume and value to your Bottom
  Line.

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Yield Management
Booking Trends
Future Bookings
Flash Report
Till Reconciliation
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Manage Gift Vouchers

• Design and print your own.
• Automatically issue numbering.
• Track and measure progress.
• Track expired or unredeemed.
• System allows partial or single redeeming.
• Link Voucher movements to client information
  profile.
• Use Voucher program for Marketing i.e. Client
  Birthdays.
• Assign beneficiary when selling.
• Detailed reporting and statistics.

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Full Fitness Club and Membership Management
Functions

• Monitor entry via card swipe or barcode scan.
• Gate Control Management.
• Track and measure Membership movement.
• View Membership profiles for Marketing use.
• Facility for Auto Direct Debiting periodical
  payments.
• Tack and manage discounts and promotional
  specials.
• Memberships for terms or number of visits.
• Direct debit management facility with bank
  interface.
• Peak - off peak time of day memberships.
• Design your own initial consultation forms.
• Design your own Member Exercise Programs and keep
  records
• of each visit.

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Screen Shots
Memberships Sold
Membership Payments
Membership Sales
Membership Visits
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Customise Details

• Complete freedom in the design of your client
  information
• from address structure to notes and forms.
• Add your own template images and manipulate them.
• Group the information flow the way you want to
  see it.
• Set the mandatory fields for correct data entry.
• Determine the level of detail you wish to see.
• Linked to Marketing and Finance .
• Export to any format.
• Set Access security levels for privacy.

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Marketing Tools to grow your business

• View Guest and sales data with any criteria.
• Generate opportunity lists from dates and events.
• Redesign data to capture view of marketing plans.
• Automation through self generating letters and
  messages.
• Use of email and SMS facility for reminders or
  special offers.
• Facility to filter and re filter.
• Determine Marketing calendars.

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Complete Scalability

• Single to Multiple properties running on a
  central server.
• Set Fitness, Spa departments separately.
• Reports can be generated for each Department,
• Property or whole business.
• Reports can be generated using a different
  currency.
• Cross Room Charging between properties.

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Satisfied Clients all Around the world