Title: Motivation Theories
1Motivation Theories
2Motivation
- Psychological processes that arouse, direct, and
maintain behavior toward attaining a goal - Components
- Direction of behavior
- Level of effort
- Level of persistence
- Types
- Extrinsic
- Intrinsic
3Why Study Motivation?
Ability
Effort
Performance
Skill
4Theories of Motivation
- Content (Internal) Theories
- Emphasize what motivates people
- Process Theories
- Explain psychological processes underlying
motivation - External Theories
- Look at environmental factors that shape behavior
5Content TheoriesMaslows Hierarchy of Needs
Theory
6Content TheoriesAlderfers ERG Theory
Growth
Relatedness
Existence
7Content TheoriesMcGregors Theory X and Theory Y
- Theory X
- Employees dislike work and whenever possible will
avoid it - Since they dislike work they must be coerced,
controlled, or threatened with punishment to
achieve goals - Employees will avoid responsibilities and seek
formal direction when possible - Most workers place security above other things
associated with work and will display little
ambition
- Theory Y
- Employees can view work as being as natural as
rest or play - People will exercise self-direction and
self-control if they are committed to the
objectives - The average person can learn to accept, even seek
responsibility - Ability to make innovative decisions is widely
dispersed throughout the population and not
necessarily seen only in those in management
8Content TheoriesMcGregors Theory X and Theory Y
Theory Y
Higher Order Needs
Lower Order Needs
Theory X
9Content TheoriesMcClellands Acquired Needs
Theory
- Need for Achievement (nAch)
- Need for excellence, competition, challenging
goals, persistence, overcoming difficulties - Need for Power (nPower)
- Need for making an impact on or influencing
others, changing people or events, making a
difference in life - Need for Affiliation (nAff)
- Need for establishing and maintaining warm,
close, and intimate relationships
10Content TheoriesHerzbergs Two-Factor Theory
Hygiene Factors
No Job Dissatisfaction
Job Dissatisfaction
Motivators
Job Satisfaction
No Job Satisfaction
11Process TheoriesVrooms Expectancy Theory
x
Expectancy
Instrumentality
Valence
Motivation
x
Effort
Performance
Rewards
12Process TheoriesAdams Equity Theory
My outcomes Others outcomes My inputs Others
inputs My outcomes Others outcomes My inputs
Others inputs My outcomes Others
outcomes My inputs Others inputs
Equity
Equity Sensitives
Inequity (under- reward)
lt
Benevolents
Inequity (over- reward)
gt
Entitleds
13Process TheoriesOrganizational Justice Theory
- Organizational Justice extent to which people
perceive that they are treated fairly at work - Types of Justice
- Distributive Justice
- Procedural Justice
- Interactional Justice