Green Janitorial Operations

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Green Janitorial Operations

• Add Environmental Performance
• into Your Cleaning Program

Heather Davies Office of Environmental Policy and
Compliance U.S. Department of the Interior (202)
208-7884
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Presentation Overview

• Benefits of Green Cleaning
• Evaluating Cleaning Products Risks and Use of
  Personal Protection Equipment
• Finding Preferable Products
• Side-by-Side Review -Typical Cleaners

• Managing Cleaning Products
• Starting Cleaning Stewardship Program
• Contracting for Green Cleaning
• JWOD Vendors, Certified Products, Other Vendor
  Lists

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Credits

• Tom Barron - EPA Region 9 Janitorial
• Pollution Prevention Project
• Eastern Research Group
• Steve Ashkin
• Blane Robinson, NISH
• George Aarons, NIB
• Joan Smith, Committee for Purchase From People
  Who Are
• Blind or Severely
  Disabled

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I like to mention what I call the virdian
verge. Virdian for green and verge to
emphasize a coming together. We are
increasingly seeing a coming together of
environmental and economic goals.
P. Lynn Scarlett, Ast. Sec. - Policy Management
and Budget
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Greening the Department of the Interior Vision
Statement
The Department will be an innovative leader in
greening the Federal government by actively and
systematically protecting the natural processes
that sustain life on earth. To fulfill this
vision, Interior will, in its own operations,
minimize solid waste, prevent pollution, save
energy and other resources, reduce greenhouse gas
emissions, and encourage public support and
participation.
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Why make any changes to your cleaning program?

• Worker health concerns
• Costs of worker injuries
• Environmental threats
• Improved Indoor Air Quality

• Leadership opportunity
• Federal mandates
• Because there are safer, cost-effective
  alternatives

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Worker Health Concerns

• An average of 58.2 lbs. of chemical cleaning
  products are used per janitor per year
• 6 of cleaners should be avoided because of
  serious health/environmental threats
• 35 of cleaners require extreme care during use
  because they can blind the unprotected user, can
  cause severe skin damage, or can be absorbed
  through the skin or be inhaled to harm internal
  organs

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Worker Injuries

• Acute
• Blindness
• Skin damage
• Lung damage
• Longer term
• Damage to fetus
• Hormone modification
• Cancer
• Organ damage

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Chronic Problems

• Chemical dermatitis
• Chemical-induced asthma
• Chemical sensitivities

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Cost of Worker Injuries

• 40 involve eye irritation and burns
• 35 involve skin irritation and burns
• 12 involve breathing chemical fumes
• 6 of 100 employees have loss time
• Average cost of 725 per claim
• From analysis of worker comp claims in Washington
  State
• Tom Barron

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Environmental Threats

• Aquatic toxicity
• Persistent, Bioaccumulative and Toxic Compounds
• Eutrophication
• Disruption to POTW

• Endocrine Disruption
• Smog precursors
• Ozone depleters
• Non-renewable resources

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Unnecessary Sacrifice

• Why subject yourself and your workers to more
  risk then you have to?
• Why jeopardize your opportunity to have a high
  quality, healthy, long life?
• Why pass injury along to your children?
• Why would we knowingly compromise environmental
  quality?

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Indoor Air QUALITY

• Reduced complaints
• Lower health concerns
• Improved employee productivity
• For schools, increased attendance improved school
  performance,
• lower incidence of asthma
• EPAs Tools for Schools Air Quality Program

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Leadership Opportunity

• Get Certified by the
• U.S. Green Building Council
• Leadership in Energy and Environmental Design for
  Existing Buildings (LEED EB)
• Green housekeeping credits

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LEED EB Green Housekeeping Credits

• Walk-off mats (1 pt)
• Chemical storage mixing areas (1 pt)
• Isolate, exhaust copy rooms (1 pt)
• Low-impact cleaning fluid and housekeeping(1 pt)
• Sustainable cleaning and hard flooring coating
  systems
• Green Seal GS 37 or CA CR low voc
• Utilization of concentrated cleaning products
• Low impact disposable products (1 pt)
• Min. 30 PCW, 100 recycled paper products
• Manufactured without the use of chlorine
• Plastic trash bags
• Integrated indoor pest management (1 pt)
• Outdoor storage facility (1 pt)

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Why Buy Green?We are required to.
Green Procurement
RCRA 6002, Greening the Government EOs
Statutes and Executive Orders
FAR, CPG
Regulations
DIAPRs
Departmental Policy
COTI, ...
Bureau Policy
Regional/Facility Policy
SOPs
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Executive Orders
EO 13101 Waste Prevention, Recycling Federal
Acquisition
EO 12843 Ozone Depleting Substances
EO 12902 Energy Efficiency and Water Conservation
EO 12845 Energy Efficient Computers
EO 13148 Environmental Leadership
EO 12669 Community Right-to-Know
EO 12856 Pollution Prevention
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Federal Acquisition Regulations

• Green Procurement Revisions Published June 6,
  2000
• Ongoing revisions to accommodate new Greening the
  Government EOs.
• Part 7 - Acquisition Planning
• Part 11 - Defining Agency Needs
• Part 13 - Simplified Acquisition
  Procedures
• Part 23 - Environment,
  Conservation
• Part 52 - Solicitation Provisions
  and Clauses

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Evaluating/Managing Product Risk

• Learn about your most hazardous
  ingredients/products
• Become a Power MSDS User
• Communicate hazards
• Be in style, wear appropriate PPE

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What are the highest risk products?
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More high risk products
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Which ingredients have high risks?
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Hints on Using a MSDS

• Make sure it is no more than 1 year old
• Ask for New Jersey compliant version
• Call manufacturer and ask for fax
• You wont find them at Home Depot
• Not all MSDSs are organized the same way

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What to look for on the MSDS?

• Section 1 Identification
• Date, Product name, Manufacturer, Emergency
  contact info, HMIS
• Section 2 Hazardous ingredients
• Common name, CAS for any chemical present at 1
  or more or 0.1 of carcinogens, OSHA thresholds
• Section 3 Physical properties
• - VOC, pH, vapor density, specific gravity, odor

• Section 4 Fire hazard
• - Flashpoint, fire fighting precautions, NFPA
  rating
• Section 5 Reactivity
• Stability, incompatibility
• Section 6 Health hazards
• Route of exposure, effects (CNS, target organ,
  respiratory, carcinogen, reproductive hazard)
• Section 7 Spill/Disposal
• Section 8 Safe Handling
• PPE needed (respiratory, gloves, googles)
• Ventilation reqs

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Hazard Communication

• Never can eliminate all risk
• Build HAZCOM into your program
• Buy comfortable PPE
• Personalize cleaning procedures
• Consider color-coding
• Make MSDS accessible to staff while working
• Practice spill response

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Personnel Protective Equipment

• Gloves
• Cotton liners
• Antibacterial handcream
• Chemical resistance
• (Nitrile)
• Googles
• Soft rubber
• Wrap-around
• Not impact safety glasses

• Apron
• For mixing
• Eyewash and shower
• Located within 10 seconds reach of any employee
  who is handling corrosive chemicals

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Finding Preferable Products

• Explore what is being used elsewhere
• Green Seal standard for general purpose, bathroom
  and glass cleaners
• Goal Use the least aggressive, safest product
  that is effective for the cleaning task

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Green Seal Standard Criteria

• Overall toxicity
• Carcinogenic/ reproductive toxicity
• Skin/eye irritant
• Sensitization
• Combustaibility
• Photochemical smog/ozone/IAQ
• Aquatic toxicity

• Aquatic biodegradability
• Eutrophication
• Packaging
• Concentrates
• Fragrances
• Prohibited Ingredients
• Training
• Animal testing

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Additional Concerns

• Phenol
• Glycol ethers
• Ethylene glycol
• Propylene glycol is safer
• When present in cleaner WEAR GLOVES

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PAPER and Non-Chemical Products

• Bathroom tissue
• 20-60 PCW
• Paper towels
• 40-60 PCW
• Facial tissue
• 10-15 PCW
• Industrial wipers
• 40 PCW
• Toilet seat covers

• Plastic trash bags
• 10 100
• Recycling containers
• 20- 100 PCW, plastic
• Janitorial carts
• Plastic mop buckets
• Comprehensive Procurement Guideline item

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More products to consider

• Weed killers
• Vinegar, lemon juice based
• Insecticides
• Cayenne-based
• De-icers
• Buffered urea
• CMA

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Side By Side Comparisons

• Window cleaners
• Toilet cleaners
• Restroom cleaners
• Metal cleaners

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Greening DOIs Main Interior BuildingCustodial
Services

• Incorporation of Environmental Requirements
• Into Acquisition Processes
• A Case Study in Buying
• Environmentally Preferable Services

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Main Interior Building
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Final FAR LanguageFederal Register 6/6/00

• Part 11.002 Defining Agency Needs - Policy
• Executive agencies must consider use of
  recovered materials, environmentally preferable
  purchasing criteria developed by EPA, and
  environmental objectives (see 23.704 (b)) when-
• (1) developing, revising, specifications
• (2) describing government requirements
• (3) developing source selection factors.

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FAR 23.703Environmental Considerations

• Maximize the use of environmentally preferable
  products and services
• Maximize the use of energy-efficient products
• Eliminate or reduce the generation of hazardous
  waste
• Promote the use of non-hazardous and recovered
  materials
• Realize life-cycle cost savings
• Promote cost effective waste reduction
• Consider use of biobased products.

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Scope of Services

• 1 year contract, 4 1-year options
• Gross area 1,423,745 s.f.
• Occupant population 2,936
• Products
• Chemical cleaners, cleaning equipment, bathroom
  products
• Services
• daily cleaning, floors maintenance, trash removal
  and recycling, exterior windows (annually),
  venetian blinds (annually), elevator services,
  snow removal

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Process Followed

• Initial Request
  11/98
• Team Formed/Objectives Defined 11/98
• Research
  12/98
• Selection of Attributes
  1/99
• Revision of Solicitation
  2/99
• Solicitation Issued
  2/12/99
• Proposals Received 4/99
• Award
  7/99

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Who Was Involved?

• Contract Team Consisted of
• Facilities Management
• Solicitors Office
• Procurement Policy Office
• Environmental Policy Office
• NPS Environmental Management
• U.S. EPA Exposure Assessment Branch

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Getting Started

• Initial Challenges
• Absence of Existing Contract Language
• Absence of Guidelines to Define Compliance
• Define Objectives and Scope
• Follow Executive Order 13101
• Comply with CPG
• Custodial worker protection
• Indoor air quality
• Regional environmental considerations
• Waste minimization
• Inclusion of existing third party standards

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What had been done before?What did we want to do?

• Research into Available Standards
• City of Santa Monica, Yellowstone NP
• EPA/GSA Custodial Pilot
• Green Seal Paper and Household Cleaner Standards
• Decisions Regarding Scope of Environmental
  Requirements, Attribute Selection - Three parts
  
• Chemical cleaning products,
• Recycled content products
• Recycling enhancement strategies

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Who Contract Was Modified

• Incorporation into Solicitation and
  Specifications
• Section C - Scope of Service
• Section L - Instructions to Offerors
• Section M - Evaluation Factors for Award
• Attachments
• Evaluation Plan Environmental Preferability
  Given 1/3 of Total Rating
• Two Panels Technical Evaluation Panel and
  Environmental

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Cleaning Chemical Characteristics
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Recycled Content Products
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Enhanced Recycling Strategies

• Procedures for monitoring waste/recycling volume
• Procedures for monitoring rates of participation
  in recycling program
• Procedures for promoting building occupant
  participation/avoid contamination
• Measures to ensure contractor observance of
  program

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Section M - Source Selection

• 30 Environmental
• Completeness and thoroughness of submittal
  addressing environmental preferability/recycled
  content products and strategies for execution of
  a successful waste reduction/recycling program
• Experience - 15
• (partially assigned to environmental)

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How Well Did It Work?

• A Lot of Questions at PreBid
• 19 Offers (Roughly Half Understood Environmental
  Submittal)
• Competitive Range A Handful of Really Good
  Submitals
• Best Value Selected Best Environmental, Best
  Technical, Lowest Price of Competitive Range

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Update Spring 2003

• Chimes, a NISH affiliated work center, working
  since starting 9/01
• Chimes has now converted almost all of their
  sites in the DC Metro Area
• Over 20 million s.f. of federal office space
  cleaned with certified cleaners
• Improving indoor air quality for 90,000 federal
  office workers and workplace safety for 1,400
  disabled workers!!!!

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Gloria, Night Supervisor, Chemical Portioner
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R-M Developed Mixing, Application Guidelines
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DOIs Mixing Guidelines
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Environmentally preferable tissue
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RTU Solution Bottles
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Our Fish-Friendly Floors
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Office Spruce Up
Resulted in Donation of 150 boxes of Reusable
Office Supplies to DCPS
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MIB Office Supply Recycling Green Office
SUPPLIES
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Donation of 27 Pentium II Computers, March 2002,
to District of Columbia Public Schools
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Green Contracts

• Specification of green products
• Incentives to use green products
  (performance-based)
• Environmental submittals in response to
  solicitation
• Source selection factors include environmental
  performance criteria

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Environmentally Preferable Services?

• Services that use environmentally preferable
  products and/or practices
• Custodial Services
• Operation and Maintenance
• Landscaping and Land Management
• Concessioner Operations
• Waste Removal
• Construction and Demolition/Remodeling
• Opportunities exist with most federal service
  contracts/construction contracts.

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Guidance Document Resources

• Vendor List of lists
• Check list for Assessing Baseline Conditions
• Transition Planning Suggestions
• ASTM Standard E 1971 Stewardship for the
  Cleaning of Commercial and Institutional
  Buildings
• Green Seal Standard
• DOI Custodial Contract Language

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JWOD Certified Green Cleaners

• St. Louis Lighthouse for the Blind
• - Rochester Midland
• Blind Industries and Services of Maryland
• Envirox and 3M Twist Fill

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Resource Link
http//GreeningInterior.doi.gov