Supporting Collaboration

1
Supporting Collaboration

• Chapter 12
• Information Systems Management In Practice 6E
• McNurlin Sprague

2
Introduction
The Future Communities
3
Teams the Basis of Organizations

• Organizations Like Hospitals Rather Than
  Manufacturers

4
Understanding Groups

• Characteristics of Groups
• Membership
• Interaction
• Hierarchy
• Location
• Time

5
Understanding Groups

• Types of Groups

• Authority Groups
• Intradepartmental Groups
• Project Teams
• Interdepartmental Work Groups
• Committees and Task Forces

• Business Relationship Groups
• Peer Groups
• Networks
• Electronic Groups
• Communities of Practice (CoPs)
• Network Armies

6
Understanding Groups

• Communities of Practice
• Identifying Potential CoPs
• Providing a CoP Infrastructure
• Measuring CoPs
• CASE EXAMPLE DaimlerChrysler

7
Understanding Groups

• Communities of Practice
• Identifying Potential CoPs
• Providing a CoP Infrastructure
• Measuring CoPs
• CASE EXAMPLE DaimlerChrysler

8
Understanding Groups

• Communities of Practice
• Identifying Potential CoPs
• Providing a CoP Infrastructure
• Measuring CoPs
• CASE EXAMPLE DaimlerChrysler

9
Understanding Groups

• Network Armies

10
Understanding Groups

• CASE EXAMPLE The Open Source Movement

11
Systems to Support Collaboration
12
Systems to Support Collaboration

• Supporting Same Time / Same Place Collaboration
• The Problem with Meetings
• Information Technology Can Help

13
Systems to Support Collaboration

• Supporting Same Time / Same Place Collaboration
• CASE EXAMPLE Burr-Brown Corporation

14
Systems to Support Collaboration

• Supporting Same Time / Same Place Presentations
  and Discussions
• Potential Benefits
• Possible Distraction

15
Systems to Support Collaboration

• Supporting Same Time / Same Place Presentations
  and Discussions
• CASE EXAMPLE HICSS

16
Systems to Support Collaboration

• Supporting Different Place Collaboration
• CASE EXAMPLE Boeing-Rocketdyne

17
Virtual Organizations

• Motivating a Virtual Workforce

18
Virtual Organizations

• Governing a Virtual Organization

19
Conclusion
Collaboration tools change the collaboration
process