DEN Update Malisa Golightly ACE Conference Canberra

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DEN Update Malisa GolightlyACE Conference
Canberra
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Moving towards the future

• Maintain high quality of existing services
• Preparing for new arrangements
• Social inclusion
• Employment services reform
• National Mental Health and Disability Employment
  Strategy Disability
• Design of new disability employment arrangements

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Moving towards the future

• Maintain high quality of existing services
• Preparing for new arrangements
• Social inclusion
• Employment services reform
• National Mental Health and Disability Employment
  Strategy Disability
• Design of new disability employment arrangements

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DEN has come a long way in four years

• Case based funding
• Uncapped stream
• EA3000
• National Contract Management Framework
• Performance management
• Star ratings

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DEN Services (at 31 March 2008)

• 224 DEN organisations nearly 700 locations
• 39,000 capped places 92 filled
• 48,000 current DEN participants
• 36,000 capped
• 12,000 uncapped
• 28,600 commencements in 2006-07
• 20,200 capped
• 8,400 uncapped

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Funding and Performance

• 260 million funding in 2007-08
• Overall performance has risen
• 2004-05 2005-06 2006-07 2007-08 34 34.2
  36.3 ?

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Cumulative capped milestonesSince 1 July 2006
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Cumulative uncapped milestonesSince 1 July 2006
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Welfare to Work EvaluationPartial Capacity to
Work 15 -29 hrs/wkPercent off Income Support
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Star ratings (December 2007)
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Performance feedback

• Take place over the next few weeks
• Dialogue with Account Managers
• Written Provider Feedback Summaries
• Focus on recognising good performance and
  encouraging performance improvement

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Moving forward

• Overall very pleased with DEN performance
• Actively seek to improve your services
• Star rating
• Health check reports
• Program guidelines
• Account Manager
• Contract manager