Connecting the Clouds: The OnDemand Ecosystem

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Connecting the CloudsThe On-Demand Ecosystem
Track Executive Insight

• Dan Druker, Intacct Corporation
• Jim Tipton, nGenera Corporation

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Dan Druker SVP, Marketing and Business Development
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Market leader in on-demand financial management
and accounting applications, used by thousands of
businesses, from startups to public companies, to
manage and share financial, supply chain and
professional services information.

• INDUSTRY Software as a Service
• EMPLOYEES n/a
• GEOGRAPHY North America
• SALESFORCE USERS 110 internal, 50 external
• PRODUCT(S) USED Salesforce CRM SFA, Service
  Support, Content, Partner Networks, 5 AppExchange
  applications (Vtrenz, WebEx, Mindflash LMS,
  Before the Call, Intacct MAX)

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The On-Demand Ecosystem
All about enabling best of breed choices

• Get more value out of your investment in
  on-demand applications
• Enjoy seamless connections across all of your
  key applications
• Leverage recommendations and best practices from
  your peers
• Run your whole business on-demand

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The Bad Old Days Its Your Problem
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Our Vision for the FutureGoing 100 SaaS

• Radical simplification of IT infrastructure
• Shift costs and risks to vendors and the cloud
• Intacct clients and partners are leading the
  charge

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The SaaS Revolution Intacct and Our Partners Do
the Work for You

• Low risk
• Low cost
• Automatic updates
• Best of breed and best practices
• Coordinated support

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Introducing IntacctThe last financial system
youll ever need

• The leading provider of on-demand financial
  management and accounting applications
• Bringing ease of use and innovation to the world
  of finance and accounting
• More than 2,500 clients and 100 partners
• Numerous awards

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Why choose Intacct? Thousands of businesses
agree

• Superior, mature financial applications broad
  and deep configurable and flexible GAAP and SOX
  compliant
• Real-time financial visibility dashboards,
  interactive reports, consolidation and
  performance management
• Encourages best of breed choices complete front
  and back office solutions integrates easily with
  current applications
• On-demand delivery use anytime from anywhere,
  easy to customize without programming, minimal IT
  and operations overhead
• Great track record of success easy to use and
  implement, no programming, guaranteed high
  service levels
• Best TCO Fast time to value, low upfront and
  operating costs

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Some of Intaccts more than 2,500
clientsStartups to public companies

• Technology / Software
• Professional services
• Private equity / venture
• Property management
• Healthcare
• Franchise groups
• Public accounting
• Hospitality
• Non-profit

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More than 100 Partners Add Even More Value for
Intacct Clients

• CPA firms
• Financial process outsourcers
• Business solution providers
• Consultants and systems integrators
• Independent software vendors
• Technology partners

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The On-Demand EcosystemIntacct MAX for
salesforce.com

• Composite application for Order to Cash
  processing across Salesforce CRM and Intacct
• Native application built on Force.com
• Single sign-on with full security
• Enables seamless business processes, user
  interface and data synchronization across sales
  and finance
• Speed sales cycles, reduce errors and increase
  revenue and collections
• Bridges the gap between sales and finance
• Eliminates duplicate data entry, gives sales
  access to key client financial data from within
  Salesforce

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Whats Next in the On-Demand Ecosystem?More
Choices, More Categories
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Jim Tipton Managing Director, Finance
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On-demand platform for business innovation that
provides a suite of subscription-based offerings
giving organizations sustainable, breakthrough
capabilities in leadership performance, talent
management and development, and customer
experience.

• INDUSTRY Software as a Service
• EMPLOYEES 350
• GEOGRAPHY Global
• SALESFORCE USERS 85
• PRODUCT(S) USED Salesforce CRM SFA, 2
  AppExchange applications (Talisma Chat, Talisma
  Email)

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nGeneraEnabling the Next Generation Enterprise

• Todays business conditions demand fundamentally
  new forms of enterprises  Next Generation
  Enterprises 
• Intensely collaborative
• Constantly informed
• Technologically adept
• Analytically managed
• Innovative in strategy and execution
• Fast and flawless in accomplishing change
• Relentlessly focused on the customer experience.

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nGeneraEnabling the Next Generation Enterprise

• Next Generation Enterprises operate on demand
• Responding to an Enterprises customers
• Assembling and deploying the Enterprises
  resources. 
• The vision for nGenera is to serve as the total
  platform for Next Generation Enterprises, On
  Demand.
• Strategic advisory
• Business process support
• Technology design deployment

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nGenerais a Platform-style Company

• nGenera has been designed with a highly modular
  architecture.
• Our capabilities are organized into granular
  assets, which we call "components" - of
  applications, knowledge and talent - that are
  easily identified, found and configured on-demand
  into our offerings. 
• This allows us to accommodate the overlap between
  our product offerings - it just means that the
  same component can be used for more than one
  product.

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Growth History and Strategy

• Founded by Steve Papermaster in 2006
• Funded by Hummer Winblad Foundation Capital in
  2007 completed 4 acquisitions including New
  Paradigm, the international think tank headed by
  Wikinomics co-author Don Tapscott
• Second round funding in 2008 lead by Oak
  Investment Partners with participation of Hummer
  and Foundation completed 2 more acquisitions
  including AppExchange partner Talisma, a provider
  of Customer Interaction Management Solutions

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Why We Chose Salesforce CRM

• Salesforce CRM was in use by one of our earliest
  acquisitions, business strategy and executive
  education leader The Concours Group.
• Used to manage their client base of over 200 of
  the Fortune 500 companies
• Scalability and flexibility were evident
• Revamped to suit the needs of the broader
  enterprise
• Salesforce CRM became our platform for growth and
  integration

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Lessons Learned from On-demand CRM

• Flexible
• Able to scale
• Easy to use
• Rapidly deployable
• Easy integration with AppExchange partner
  solutions

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Outgrowing On-premises Applications

• Legacy finance systems included QuickBooks,
  QuickBooks Online, Solomon and MAS 90
• Business processes and visibility became complex
• Rapid growth fueled by MA
• International operations
• Multi-company reporting requirements
• Flexible reporting structures
• Planning for growth
• Continued integration of completed deals
• With future deals over the horizon, scale and
  flexibility are key

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Why Best-of-Breed Makes Sense

• nGenera compared best-of-breed applications to
  suites
• Extensive product research and evaluation of
  various on demand solutions lead us to Intacct as
  financial solution
• Best-of-breed solutions deliver
• More complete functionality in applications
• Better fit for our business needs
• Leverage of existing or acquired investments

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Considerations and risks

• Speed to deployment
• Faster deployments bring shorter time to value
• Ease of transition
• Data conversion from previous systems
• Business process definition
• Staff training
• Configuration and Customization
• How easy is it to do?
• How easy is it to maintain?

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nGeneras On-demand Ecosystem

• Salesforce CRM
• Paychex HR Online
• Jobvite
• Intacct Plus
• Financial management
• Intacct PSA
• Intacct MAX for salesforce.com

• GetThere
• Equity Focus
• BoardVantage
• nGenera Applications
• nGen Collaboration
• nGen Compensation
• Talisma Customer Interaction Management

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Benefits of an On-demand Business Application
Strategy

• Business managers are empowered to select
  solutions that fit
• On-demand delivery solves many integration
  challenges
• Integrated composite processes (i.e., lead to
  cash) improve efficiencies
• Large organization quality at affordable prices
• Flexibility and scalability enable growth

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Question Answer Session
Jim Tipton
Managing Director, Finance www.ngenera.com
Dan Druker
SVP, Marketing Business Development www.intacct.
com Dreamforce booth 600