Who is the Boss

1
Who is the Boss?

• Authoritarian
• Manager
• Leader
• Leader/Manager

2
Presentation Themes

• Boss/contributor relationship
• What makes a great boss?
• Preferences
• Decision-making, Communication
• Being the boss requires maturity
• The Boss Shadow
• Managing yourself

3
Schedule

• Introductions
• Expectations
• Your best boss story
• What made them a great boss?
• What makes a great boss?
• What contributors need to know?
• Worst Bosses
• Some things to think about

4
Introductions

• Your name
• Country of your birth
• Please complete the following
• The boss is.

5
Decision Making Preferences

• People who make significant decisions by
  initially talking to others are relational
• People who make significant decisions by
  initially going to the library or internet are
  rational
• People who make significant decisions by
  initially going off by themselves are reflective

Used with permission of Diversity Executive
Services, Inc. Donna Stringer and Andy Reynolds
2062249293
6
Decision making

• Decision making also depends on the situation and
  people
• Do you have the time?
• Some people need time to decide. Others get
  uncomfortable with too much time.
• I thought we decided about that yesterday
• Be clear - is this information gathering,
  brainstorming, or decision making?
• Who should participate?
• Some decisions should be unilateral
• Some decisions should be consensus

7
Communication Preferences

• Move towards
• Direct (Low content)
• Emotional expressive
• Possibility
• External frame of
• reference
• Matching
• Time is in short demand
• Individual focus

• Move away
• Indirect (High Content)
• Emotional restraint
• Necessity/scarcity
• Internal frame of
• reference
• Mismatching
• Time is plentiful
• Community

8
Boss Style

• Authoritarian My way or the highway!
• Manager My job is to get the task done.
• Leader My role is to set a vision and inspire.
• Leader/Manager My role is to know when to
• be hands on and when to inspire.

9
The Boss Shadow

• When the person with the title of boss is
  immature, their shadow is likely to appear as
• A Boss Shadow can manifest itself as
• Tyrant - Fears own shortcomings
• Delusional - Loses touch with reality
• Blamer - Insecure An empty suit - Trapped in
  their past
• Power Abuser - Props up self by putting other
  down

10
Top 10 Worst bosses (Peter Leo, Portfolio,page
A-2 Pittsburgh Post Gazette, Tuesday, September
20,2005)

• Martin Davis - Revenge
• Ivan Boesky - Controller
• John D. Rockefeller - Delusional
• Andrew Fastow - Secretive
• Leona Helmsley - Mean

11
Top 10 Worst Bosses

• 5. Harold Geneen - Tyrant - blamer
• 4. Walt Disney - Insecure suspicious
• 3. Armand Hammer - Credit taker
• 2. Henry Ford - Tyrant - Power Abuser
• 1. Al Dunlap - Abusive

12
Personality and Perception

• Know strengths and weaknesses
• Dont pigeonhole yourself or others
• Best person for the job may not be the one you
  expect
• Ask!
• There is more than one way to communicate a
  problem or solve a problem
• Let people optimize their style
• Be aware when you need to sub-optimize your style.

13
Final Comments

• Being a boss comes with a title and no manual
• Leadership comes with art, skill and a choice of
  leadership style
• The skills that got you promoted may not be the
  skills needed in your new role.
• Mentor, leader, manager, communicator
• Adaptive, change agent.
• Diversity a challenging road to success.
• Different personalities bring different
  solutions.
• Managing diversity requires awareness.
• You need to be able to manage stress