The Policies of Korea eGovernment

1
The Policies of Korea e-Government
2005 . 2 Shin, Jong Chul Ministry of
Information and Communication
2
Contents

• Overview
• Glance at e-Gov Policies in Korea
• Success Factors
• Participatory e-Government Roadmap
• Conclusion

3
I. Overview
4
First Wave Late 80s National Basic Information
System
Second Wave Mid 90s Korea Information
Infrastructure(KII) Policy
Third Wave Late 90s through e-Government Policy
5
II. Glance at e-Gov Policies in Korea
6

• Spearheading the national computerization effort
• Making efforts to move up to the value chain and
• focus on capital-intensive and technology-
• intensive activities in the mid 80s
• Presidential leadership for national IT strategy
• and policy

7

• Bold ten-year plan with primary focus on five
  pillars
• National Administration Information System
• Defense Information System
• National Security Information System
• Financial Information System
• Education/Research Information System
• Laying the foundation for taking a lead in e-Gov
• Establishing DBs necessary for public management

8
Second Wave
Korea Information Infrastructure(KII)

• Key enabler to today's broadband access
• An essential factor for national competitiveness
  in
• the early 90s
• Comprehensive Plan for Korea Information
• Infrastructure (1995-2005)
• Mapping out strategies and programs

9
Second Wave
Korea Information Infrastructure(KII)
KII-Testbed
KII-Public
KII-Government
Main User
Research Institute
Government
Home and Business
Gov. Private
Private Sector
Government
Investor
Testbed
Access
Backbone
Main Target
2.5Gbps between Seoul and Taejon
Fiber to the big buildings
Connect 80 call zones
Phase 1 (1995-1997)
Giga PoPs
Connect all 144 call zones with ATM switches
Phase 2 (1998-2000)
30 of total household with ADSL and CATV
All Optical Net
Over 20Mbps Service to the Home
Upgrade to Tera bps
Phase 3 (2001-2005)
10
Korea Information Infrastructure(KII)
Second Wave
KII-Government Nationwide Optical Backbone
Connect all 144 call zones in 2000 Investment
437 billion Won (19952000) STM ATM
Internet Provide broadband services to
Government public institutions 37,036 lines to
30,820 institutions (June, 2004) Connected
all schools(Dec., 2000)
11

• Principles and strategies
• Identifying highest payoff initiatives that can
  be developed
• by the end of 2002
• Preventing redundant and overlapping activities
  by
• leveraging the legacy systems
• Focusing mainly on cross-agency initiatives to
• improve services and reduce operating costs

12
Quality Public Service

• Government Portal(G4C)
• Social Insurance Service
• Home Tax Service (HTS)

Transparent and efficient Government

• National Finance Information
• System
• National Education
• Information System
• Personnel Policy Support
• Local Administration System

G2C
G2B
Enhance Business Environment

• National e-Procurement System

G2G
Infra

• e-Documentation
• Digital Signature e-Seal
• Govt Information Systems Consolidation

13

• Government Portal(G4C, www.egov.go.kr)
• Establishment of a Single window e-Government
• Setting up government wide information sharing
  system with new internet-based applications
• Home Tax Service(HTS, www.hometax.go.kr)
• Enabling tax filing, returns, electronic payment
  and tax-related civil services through an on-line
  single window
• Social Insurance Information System
  (www.4insure.go.kr)
• Social insurance information web portal service
  interconnecting database of 4 social insurances

14

• National e-Procurement System(G2B, www.g2b.go.kr)
• A single window government procurement system for
  entire process via the Internet
• National Finance Information System(NAFIS,
  www.nafis.go.kr)
• Information system for real-time management of
  national fiscal activities
• Interconnecting separate 23 finance-related
  systems in the public sector

15

• National Education Information System (NEIS,
  www.neis.go.kr)
• Integrated information system linking schools,
  provincial education administration, and the
  Ministry of Education Human Resources for
  processing 27 education administrative tasks
• Personnel Policy Support System (PPSS,
  www.csc.go.kr)
• Standardized personnel management system for
  hiring, promoting, training, and providing
  benefits to civil servants

16
UN Global E-gov Readiness Index
17
III. Success Factors
18
Leadership Institutional Arrangement

• Presidential Leadership and Commitment
• Initiated the National Basic Information System
  project
• Set the target for KII and e-Government
• Institutional Arrangement
• Informatization Strategy Meeting supervised by
  the President
• Informatization Promotion Committee chaired by
  Prime Minister
• Ministry of Information and Communication
• Special Committee for e-Government under the
  President

19
Legislation

• Computer Network Act of 1986
• For the National Basic Information System
• Framework on Informatization Promotion Act of
  1996
• Digital Signature Act of 1999
• Management of the Digital Content Act of 2000
• Closing the Digital Divide Act of 2001

20
Funding

• Settlement after investment
• - National Basic Information System
• Informatization Promotion Fund
• - KII Project
• - 11 e-Government Projects

21
Demand Creation

• Take supply-push approach along with creation of
  free market environment
• Strengthen IT literacy
• National IT Literacy Program for 10 million
  people
• Bridge the digital divide

22
IV. Participatory e-Government Roadmap
23
Vision
Work method Reform
Government Service Reform
Information Resource Management Reform
24
Goals Principles
Government Work Process Reform
Electronic Integrated
Paper-based Stovepiped
Civil Service Reform
Single contact point, No visit,
Online Full-fledged online participation
Multiple contact points, Visits,
Face-to-Face Early stage of online participation
Information Resource Management Reform
Government-wide management Common standards
Departmental resource management Individual
standards
25
Strategies
Phase 1
Phase 2

• Streamlining internal work processes

• Fully streamlined government back office

• Expansion of integrated online public services

• Providing integrated online services for selected
  areas

Phase 2 (2007)
Level 5 Integrated Administration
Level 4 E-Commerce

• Interdepartmental and cross-agency Online service
• Converged public/civil service

• Online processing of civil service
• E-payment of taxes and fees

Level 3 Interoperation
Level 2 Development

• E-mail
• Electronic forms

Level 1 Initiation

• Periodic update of information

• Provision of limited information

26
Agenda
1
Government Work Process Reform (G2G)
Establishing online back offices Expanding
information sharing Streamlining work processes
2
3
4
Enhancing the online civil services Enhancing
business-related services Expanding on line civil
participation
Public Service Reform (G2C, G2B)
5
6
7
Integrating/standardizing info.
resources Strengthening information
security Enhancing the expertise of the IT
manpower and organization
Information Resource Management Reform (Common
Platform)
8
9
Improving laws regulations to meet the
realistic needs of civil lives

Improving laws
10
27
V. Conclusion
28

• A journey of about 17 years with a fair share
• of successes and near failures
• Lessons learned most invaluable
• - Spurring us to attain greater heights from
  one
• strategic plan to another
• Korea is ready to share experiences with others.