Network Services

1

• Network Services
• Frequently Asked Questions (FAQs)

2
Hybrid Network

• What is the hybrid network what services are
  available?
• Shared network between Monash University and
  Southern Health
• Limited Southern Health network access

3
Hybrid Network

• What applications are available on hybrid
  network?
• Full Monash Access
• Southern Health
• Southern Health Intranet
• Pathology reports
• Management reports
• Staff Directory

4
Hybrid Network

• How can I request access?
• Requirements
• Southern Health computer (SH asset)
• Hybrid network point
• Access rights to Pathology results, management
  reports etc
• Log a job in SCS JobDesk

5
Email Quota

• How can I get additional email quota?
• Default quota is set at a soft limit of 300 MB
• Additional disk space is available at a cost of
  15 per 100MB upto a limit of 4000MB.
• This is a one-time payment.
• Request additional quota at
• https//messaging.its.monash.edu.au/mail/quota/

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Quota Management Login
7
Requesting Mail Quota Increase
8
Spam Filter Management

• How can I change my spam filter settings?
• The default setting is 5 stars and filter to
  Spam-30 folder.
• Star rating 3, 5, 7, 10 stars
• Folder Spam-7, Spam-30, Spam-60, Trash
• White lists
• Addresses e.g. embryo.research_at_nhmrc.gov.au
• Domains e.g. nhmrc.gov.au

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Spam Filter Management Login
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Choosing Spam Filter Settings

• If you want strict filtering (more messages
  filtered to your nominated spam folder), set to a
  number smaller than 5.
• If you want lenient filtering (more messages
  delivered to your Inbox) then set to a number
  higher than 5.
• Messages in Spam-30 are automatically deleted
  after they have been there 30 days. Spam-7 and
  Spam-60 work similarly, for 7 and 60 days
  respectively.

11
Editing Spam Filter Settings
12
Monash Web Email

• How can I check my email online?
• http//mail.monash.edu.au
• http//my.monash.edu.au
• Requires an Internet connection and Web browser.
• Can not access Local Folders and Address book.
• Lotus Notes will provide seamless interface to
  email, calendar and address book.

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Monash Webmail (mail.monash.edu.au)
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my.monash Portal (my.monash.edu.au)
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Monash Web Calendar

• How can I access my calendar online?
• http//calendar1.monash.edu.au
• Access via Web browser
• FireFox, Internet Explorer, Safari (Mac)
• Type Full Name and select the node (10033 or
  10034).

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Web Calendar Login
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Web Calendar Interface
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Lotus Notes PDA Support

• What PDA devices are supported in Lotus Notes
  environment?
• ITS expect to support the following PDA
  platforms - Pocket PC 2003  - Windows Mobile
  5.0  - Windows Mobile 6.0  - Symbian OS 9.2
  (Nokia)  - Palm OS 5.4

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Network Points Install

• How can I request new network points?
• Network points are installed by Southern Health
• Department resource managers log the request
• Requests are submitted using online form
• http//www.med.monash.edu.au/scs/it/form.html

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Required details
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Peer-to-Peer Applications

• Use of peer-to-peer programs is not permitted on
  the network.
• http//www.policy.monash.edu/policy-bank/managemen
  t/its/it-use-policy-staff-and-authorised.html
• Regular network scans are conducted to search p2p
  programs.
• Computers found with p2p programs are blocked
  from network access.

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IT Resources for Staff

• Monash Preferred IT Suppliers
• http//www.adm.monash.edu.au/procserv/products-and
  -suppliers/suppliers.php
• IT resource guide for staff
• http//www.its.monash.edu/staff/
• Faculty of Medicine Jobdesks
• http//jobdesk.monash.edu.au/login/index.cfm?med
• ITS Service Interruptions
• http//www.its.monash.edu.au/news/interruptions/in
  dex.html