How to do Business Online Securely

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How to do Business Online - Securely Presented
by Michael Gulliver First Data Regional Credit
and Risk Director
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Agenda

• Welcome
• An introduction to AIB Merchant Services
• What we do
• Our Business Partners
• Agenda
• Introduce our speakers

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Introduction to AIB Merchant Services

• AIB Merchant Services is a joint venture between
  AIB and First Data
• AIB is the market leader in financial services in
  the Republic of Ireland with over 220 branches in
  ROI and UKs best business bank for the last 9
  consecutive years
• First Data is a global leader in electronic
  commerce and payment services
• AIB Merchant Services offers a comprehensive
  range of solutions for business customers

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AIB Merchant Services
AIBMS Joint Venture company
50.1
49.9
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What the new Joint venture brings

• Significant investment in card acquiring
• Enhanced capability
• Team expansion ROI, UK, International
• International support
• Premier targeted products services
• Market expertise
• eMAX Platform

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Key statistics

• Market Leader in ROI with 48 market share
• Processing 180m transactions, valued at 15bn
• Business Channels
• Card Present
• Mail Order/Telephone Order
• Internet
• Integrated systems

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What we do

• Our core business is provision of a full range of
  card payment acceptance solutions for Business
  Customers
• Full end to end processing for Credit Debit
  card products. This includes
• Real time authorisation / batch authorisations
• Data capture of transactions
• Settlement to Merchant nominated bank a/c
• Full accounting, Chargeback Statement service

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Services we provide

• We facilitate Credit Debit Card acceptance for
  Merchants by
• Supplying Point Of Sale terminals
• Authorising each transaction
• Authorising card
• Authenticating customer
• Paying the Merchant

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Agenda

• 9.00 Registrations and Coffee
• 9.15 Introduction
• 9.30 Fraud trends, case studies and fraud
  prevention methods
• 10.00 Trends and current issues facing eCommerce
  operations
• 10.30 Operating guidelines to protect
  businesses and their customers
• 11.00 BREAK

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Agenda
11.30 How to integrate ePayments into your
operations and manage fraud 12.00 Cardholder
Details Safe storage, data protection and
compliance questions 12.30 QA Session
followed by Closing Remarks by the IIA 13.00 -
CLOSE
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Meet the speakers

• Mr Chris Owen (Risk Management)
• AIB Merchant Services
• Fraud trends, case studies and fraud prevention
  methods
• Ms Una Dillon (Head of Card Services
  Communications)
• IPSO
• Trends and current issues facing eCommerce
  operations
• Ms Shelley Palmer, Customer Security Risk
• MasterCard
• Operating guidelines to protect businesses and
  their customers

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Meet the speakers

• Mr Keith McCabe, Sales Executive
• Realex
• How to integrate ePayments into your operations
  and manage fraud
• Brooks Wallace, Sales Director
• Trustwave
• Cardholder Details - Safe storage, data
  protection and compliance questions