Hvordan lre seg Microsoft Dynamics CRM 3'0

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Hvordan lære segMicrosoft Dynamics CRM 3.0
Dersom det er noe dere IKKE finner i denne som
burde være her...send en mail til Jørn Seglem
(jorns_at_microsoft.com)
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Generell produktinformasjon og lenker

• Internasjonal side www.microsoft.com/crm
• Norsk CRM side www.microsoft.no/crm

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Small Business Edition training

• Gratis kursdokumentasjon for medlemmer av MSPP
  https//partner.microsoft.com/40025241
• Courseware Implementing Microsoft Dynamics CRM
  3.0 Small Business EditionUse this courseware to
  learn how to install and configure Microsoft
  Dynamics CRM 3.0 Small Business Edition. Also,
  review how to perform end-user tasks via the
  Marketing Automation, Sales Management, and
  Customer Service modules of Microsoft CRM.
• Courseware Using Microsoft Dynamics CRM 3.0
  Small Business EditionUse this courseware to
  learn basic Microsoft CRM concepts including
  object type, navigation, and user interface.
  Also, review how to perform end-user tasks via
  the Marketing Automation, Sales Management, and
  Customer Service modules of Microsoft CRM.
• NB! Er også relevant for Professional Edition

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Demo-miljø

• Online-demo http//mscrm.demoservers.com/
• Virtual PC (VPC)
• Ferdig oppsatt demomiljø i en virtuell
  installasjon kan lastes ned fra Virtual PC
  Demonstration with Microsoft Dynamics CRM 3.0
• Denne krever mye RAM, minimum 1 GB, helst 2 GB på
  PC-en som brukes som vert (host PC)
• Perfekt for å lære seg systemet og for å bruke
  til demo for kunder!

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Klasseromsundervisning

• Masterminds
• http//www.masterminds.no/mmweb/courses/category.a
  spx?id7386871a-6365-4ca9-bac7-9d7e0bd2eb15
• (www.masterminds.no/kurs)

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Whats new training

• New Microsoft Dynamics CRM 3.0 TrainingWhat's
  New in Microsoft Dynamics CRM 3.0 training is a
  robust, demonstration-driven offering covering
  all new features and functions found in Microsoft
  Dynamics CRM 3.0. The training content is
  presented in two different workshops Technical
  and Applications. These workshops contain all the
  components needed to run a successful
  workshop/seminar, including student manual files,
  PowerPoint presentations, instructor notes,
  syllabus, and sales tip sheets.

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Lisensguide OBLIGATORISK LESNING!

• Microsoft Dynamics CRM 3.0 Pricing and Licensing
  White PaperThis paper addresses of availability
  of Microsoft Dynamics CRM 3.0, licensing
  structure, sales channels and availability,
  pricing summary, product registration, internal
  use licensing for partners, upgrading from a
  previous version, Microsoft Software Adviser fee
  claims process, and more.

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Annet nyttig

• Oppdateringer/nedlastninger VELDIG VIKTIG Å
  FØLGE MED HER
• CRM-nedlastninger
• Microsoft CRM Sandbox VELDIG VIKTIG Å FØLGE MED
  HER
• Gratis oppdateringer, kodeeksempler,
  diskusjonsgrupper og tips http//www.gotdotnet.co
  m/codegallery/codegallery.aspx?idb6499eb0-0eae-45
  97-b38e-ee9cbc71a404
• Rapid Selling System
• Rapid Selling System
• Implementation Guide
• http//www.microsoft.com/downloads/details.aspx?Fa
  milyID1ff067f8-4f77-40f0-ae9c-68ada7d4f16aDispla
  yLangen
• WebParts
• Technical article and sample about how to create
  a Microsoft CRM SharePoint Web part
  http//msdn.microsoft.com/library/en-us/dnmbscrm3/
  html/mbs_crmServicePortal.asp
• Norsk trial-kode
• 90-dagers prøveversjon av Microsoft Dynamics CRM
  3.0 i norsk utgave http//www.microsoft.com/downl
  oads/details.aspx?displaylangnoFamilyID7D418781
  -69AD-422D-92FA-87FDB2538E2C
• Engelsk og andre språk er også tilgjengelig

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Skal du huske én adresse

• https//partner.microsoft.com/40025241
• Her finnes bl.a. presentasjoner (se arkfanen
  Market and Sell)
• Eksempler
• Microsoft Dynamics CRM 3.0 Business Decision
  Maker Overview
• Microsoft Dynamics CRM 3.0 Technical Decision
  Maker Overview