ICT Infrastructure and Connectivity Free State

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ICTInfrastructure and ConnectivityFree
State
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SA Telecoms Market - Historical and Expected
Developments
2005 - 2007 - Full Liberalisation
2003/4 Convergence Policy expected
2003/4 SNO Licence expected
2003 Telkom Listing
2002- End of Telkoms Exclusivity
2001 - 3rd Cellular Licence
1997 - Telkom Licence
1996 - Telecommunications Act
1993 - Cellular Licences
1991 - Creation of Telkom Ltd
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Overview

• Vision and mission
• Products and Services
• Infrastructure and Connectivity
• Provision of new services
• Fault reporting procedure

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Vision

• To become a leading
• Information and Communication Technology (ICT)
• Business Partner
• to the
• Public Services sector

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Mission

• To prepare the
• Public Services sector
• for the
• Information Age
• through the deployment of
• Convergence, Internet, Mobile and Broadband
• Solutions

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Products andServices
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Telkoms Products and Services

• Connectivity
• Satellite
• VPN Supreme
• Mobility
• LAN Connect
• Megaline
• Diginet Frame Relay
• Video Conference
• Reduced traveling costs (hotel, petrol, etc)
• Increased productivity
• Efficiency

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Telkoms Products and Services

• Disaster Recovery Plan
• Telkom Hosting Center
• PABX Systems
• Opticon Hipath
• Single point of contact and accountability
• Reduced time to repair
• Single bill
• IT Equipment
• Routers, Switches, Security Firewalls Computers

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Telkoms Products and Services

• Internet
• Dedicated access
• Dial access (Analogue or ISDN)
• Telkom Internet Powered by Satellite
• Telkom Internet Powered by ADSL
• CCTV Solution
• Reduce crime
• Create a safe environment
• High quality

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Infrastructure and Connectivity
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Long Term Strategy

• Modernization of technology through
  digitalization and automation
• Rehabilitation of the network to reduce the
  occurrence of faults and theft
• Provision of broadband services
• Creation of optic fibre rings to reduce total
  telecommunication failures

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Long Term Strategy

• Roll-out of long range wireless technologies
• Provision of services to the new government
  housing development project
• Clocolan, Marquard, Ficksburg and Senekal
• Ensuring reliable infrastructure in preparation
  for 2010 soccer world cup

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Long Term Strategy

• Increasing network bandwidth to meet the demand
  for broadband services
• Preparing for the next generation network

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Service Obligations

• Roll-out of lines during Telkoms 5-year period
  of exclusivity
• - Dect networks in the rural areas Thaba-nchu
  and Maluti-a-Phofung

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2004/5 Projects

• Upgraded fibre transport network
• Expanded
• Switching infrastructure
• Data platform
• Access lines

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2004/5 Projects

• Old technology replacement programme
• DSL (broadband)
• Access rehabilitation (fault reduction)

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Projects recently completed

• The installation of the multi-gain wireless
  technology in the Bloemfontein small holdings
• Bainsvlei
• Waterbron
• De Bloem
• Sewe Damme and Woodlands

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Projects recently completed

• Replacement of old technologies
• Automation of manual exchanges
• Koppies
• Vredefort
• Edenville
• Steynsrus
• Replacement of Magnolias
• Soutpan
• Replacement of SOR8/SOR18
• Waterbron

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Projects recently completed

• Supply interconnection links to the cellular
  operators
• Infrastructure backbone for Mandela view

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Current Projects

• The extension of multi gain wireless system to
• Ferreira and Tierpoort
• Service to the new casino complex
• Extending services to Sewe Damme
• and Langenhovenpark

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Current Projects

• The provision of a fibre network to hotels and
  banks to cater for the expected demand during
  2010 soccer world cup
• Services to new housing developments throughout
  the province
• Enhanced multi-gain wireless project at Clarens
  and Golden Gate

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PROVISION OF NEW TELKOM SERVICES
Basic Services (Analoguel lines, ISDN, ADSL,
Diginet)
Value Add Services
Quotation on basic services Additional
lines Termination of service Relocation of service
PABX Video Conference LAN Connect Megaline Satelli
te VPN Supreme

Application Letterhead Site full address
Contact name number Account number Signed
Corporate Account Manager Name Musa Mbambo Tel
no. 051 401 6832 Fax no.051 4444 849 Cell no.
082 564 9970 Emailmbambbd_at_telkom.co.za
Customer Care Centre Attention Nzwana Ndabeni
Tel. no. 0800 611120 Fax. No. 080000 3199
Service installed
Service Manager Name Zolile Siyoko Tel. no.
051 401 6785 Cell no 082 7732943
Order is issued within 24 hours
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FAULT REPORTING AND ESCALATION PROCEDURE
DATA
VOICE
Telkom Fault Reporting Centre 24 hours 0800113335
or 0800651651
Telkom Fault Reporting Centre 24 hours 10212
After 24 hours
Service Manager (TNS) Name Zolile Siyoko Tel.
no. 051 401 6785 or Cell no 082 7732943
Manager Service Management (MSM) Name Karl
Viljoen Tel.no.031 304 1020 or Cell
no082 564 4377
Senior Manager Service Management Name Japie
van Niekerk Tel. No. 012 680 7707 or Cell
no 082 823 8245
Service Management Customer Toll Free Lines 0800
002 134 or 0800 651 651 (Should only be used
after hours if the above contact names are not
available)
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Conclusion

• Lets join hands to build the future of the Free
  State through IT and Telecommunications.Musa
  MbamboCorporate Account Manager
• Free State and Northern Cape ProvinceTel (051)
  401 6832Fax [phone]
• Cell 082 564 9970Email mbambbd_at_telkom.co.za