Jeffrey Mabelebele

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The TAU's Approach to
Knowledge Management
Jeffrey Mabelebele 14-15 February
2008 BLOEMFONTEIN, Kopano Nokeng Lodge
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Outline of presentation
I. About Technical Assistance Unit
II. Key outputs and outcomes for TAU
III. TAU KM approach and initiatives
IV. Prospects and challenges
V. Questions and answers
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TAU within National Treasury?

• National Treasury seeks to
• Promote economic development
• Good governance
• Social progress
• Rising living standards through accountable,
  economic, efficient, equitable and sustainable
  management of public finances
• Public Finance is one of the divisions of
  National Treasury led by a DDG
• Public Finance is responsible for assessing
  budget proposals and reviewing service delivery
  trends in national govt depts and their entities.

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TAU within National Treasury?

• The TAU (chief directorate within Public Finance)
  provides Programme Project Management (PPM)
  technical assistance to depts to improve quality
  of spend by
• Providing management and technical assistance to
  government institutions
• Leveraging and disseminate public sector PPM
  knowledge and innovation
• Building and maintaining the TAU as an effective
  and efficient learning organisation
• The TAU makes a contribution to improving govts
  capability to deliver on right things (quality of
  spend) to SA public through supporting and
  facilitating mission critical PPM in govt.

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TAU outcomes and outputs
Final outcome

• Improved quality of spend in all three spheres of
  govt.

Outputs

• Competent technical advisory teams generated
• Engagement prioritised and executed
• Adequate methodologies developed, utilised
  improved
• Client satisfaction and feedback documented and
  desseminated
• Lessons learnt implemented.

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TAU VISION A creative centre of excellence in
public sector programme/project management
support, which promotes learning and co-operation
for improved service delivery and sustainability.
How do we achieve the outcomes/outputs?
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Programme/Project management cycle
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KM initiatives for TAU
- KNOWLEDGE CREATION - Set of methodologies and
frameworks to assist TAU to better intervene in
the client depts
- KNOWLEDGE SHARING - Communities of practice
(internal and external)
- KNOWLEDGE RETENTION Business management
information system, to support business
continuity, visibility and increase a culture of
collaboration
- KNOWLEDGE APPLICATION - Transference of
knowledge back into the TAU and the rest of govt
to influence policy and implementation guidelines
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Prospects and challenges

• A strategy for measuring the returns what is
  the value of the KM investment on the delivery of
  TAU services?

• Measurement of knowledge management must
  ultimately be tied to the performance of the
  business
• Rewarding knowledge sharing and intellectual
  capital

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Questions and answers
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- end -
Thank you