Joanne LaBrake, M.Ed.

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COMMUNICATION AND BEHAVIOR STYLES
Joanne LaBrake, M.Ed. [phone]
jlabrake_at_smcvt.edu
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SESSION OBJECTIVES

• Develop understanding of behavior
• Identify your style and its impact
• Communicate with different styles
• Develop versatile communication style
• Work more effectively on a team
• Reduce stress and increase productivity

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COMMUNICATION FORMULA

• Know own style and impact

• Understand others style

• Develop flexibility

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DOMINANCE STYLE

• Sees big picture
• Appreciates risk taking
• Enjoys taking charge
• Solves problems well
• Makes decisions quickly
• Focuses on getting results

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INFLUENCE STYLE

• Relates well to others
• Verbalizes well
• Thinks positively
• Generates enthusiasm
• Creates motivational environment
• Appreciates public recognition

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STEADINESS STYLE

• Tackles work
• Viewed as consistent
• Desires to help others
• Creates harmony
• Drops hints
• Makes decisions slowly

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COMPLIANCE STYLE

• Expects quality
• Values high standards
• Requires details
• Possesses analytical skills
• Respects high standards
• Uses systematic approach

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DOMINANCE STYLE NEEDS
Freedom
Sense of Power
D NEEDS
Prestige/ Challenge
Direct Communication
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INFLUENCE STYLE NEEDS
Enthusiastic Attitude
Democratic Relations
I NEEDS
Free Expression
Freedom From Detail
Opportunity to Verbalize
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STEADINESS STYLE NEEDS
Maintain Status Quo
Predictable Routines
S NEEDS
Minimal Conflict
Support of Others
Identification With a Group
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CONSCIENTIOUS STYLE NEEDS
Defined Expectations
Need to Understand Reasons
C NEEDS
Attention To Detail
Demonstrates Expertise
Respect for Quality Accuracy
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DOMINACE DEVELOPMENT
Listen More Effectively
Develop Patience
Appreciate The Need For People
Improve Team Playing Skills
Develop Patience
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INFLUENCE DEVELOPMENT
Be On Time
Meet Deadlines Consistently
Set Priorities And Limits
Be Firmer With People
Be More Realistic
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STEADINESS DEVELOPMENT
Be More Direct
Handle Change More Effectively
Take More Calculated Risks
Value Individual Worth
Be More Decisive
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CONSCIENTIOUS DEVELOPMENT
Develop Big Picture Thinking
Avoid being Critical of Self and Others
Develop Focus on Person vs. Product
Think Quality Vs. Perfection
Learn To Relax
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THANKS FOR ATTENDING !
Joanne LaBrake, M.Ed. [phone]
jlabrake_at_smcvt.edu