STUDENT FINANCE 20092010

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STUDENT FINANCE 2009/2010

• DONNA ISARD
• Senior Student Finance Consultant

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West Midlands Region

• Warwickshire
• Solihull
• Coventry
• Staffordshire Stoke on Trent
• Cheshire Warrington
• Birmingham Black Country
• Shropshire, Telford Wrekin
• Hereford Worcester

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Contents

• Introduction to Regional Network
• Information, Advice and Guidance
• Regional Events
• Practitioner Resources
• Application Process for 2009 entrants to HE

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Regional Network

• Loss of Local Authority involvement
• 12 Regional Student Finance Consultants
• Locally based
• Partner Organisations
• Referral process
• To facilitate the provision of Information,
• Advice Guidance to students through
• partner organisations

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Partner Organisations

• HELOA
• NASMA
• NAMSS
• Connexions
• Next Step
• Aimhigher
• Local Authorities (returning students)
• Heads of 6th Forms/College staff
• Independent HE Financial Advisers
• And more..

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Regional Events

• January 2009
• 11 Events (inc NI, Wales, Scotland)
• Circa 800 attendees
• HEI Staff, NASMA, HELOA
• Updated resources
• Interactive workshops

• October 2008
• 12 Events
• Circa 2000 practitioners
• Connexions, Schools Colleges
• Launch of resources
• Networks contacts established

Future IAG Events planning commenced February 2009
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Practitioners Resources
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Practitioners Resources
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Practitioners Resources

• Website
• www.practitioners.studentfinanceengland.co.uk
• Public information site
• For anyone providing IAG to students / sponsors
• Comprehensive information source
• Signposting
• Regularly updated

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Practitioners Resources

• Telephone Helpline
• 0845 602 0583
• 10am 4pm (currently)
• 9am 530pm (if demand increases)
• Calls charged at local rate

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Student Resources
Helpline 0845 300 5090 Customer
Pack Application Pack Other literature www.direct
.gov.uk/studentfinance
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Student Finance ApplicationChanges for 2009
Entrants
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Principles of new service

• Customer engagement
• Simple straightforward
• Personalised
• Efficient and joined-up
• Flexibility and choice
• Expert help when needed

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HE Student Finance

• Maintenance Grant
• Maintenance Loan
• Tuition Fee Loan
• Scholarships Bursaries
• Supplementary Grants (DSA, Childcare, etc)
• Social Work NHS Bursaries
• Part-time Postgraduate

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Changes for 2009 Entrants to HE

• Centralisation of Student Finance Service for new
  English-domiciled customers
• New Customer Services Centre in Darlington
• Ministerial announcement of 29th October 2008
• Application from February 2009
• Primarily but not exclusively - online

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Changes for 2009 (continued)

• Links with UCAS application
• Prior Year Tax for all financial assessments
• Simplified evidence requirements
• Paper enhancements formatting layout
• Extended opening hours

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Changes for 2009 (continued)

• Enhanced Student Finance calculator statutory
  non-statutory support indication
• Translation service other targeted support
  improvements
• Customer Reference Number (CRN)
• Removal of jargon - customer-focused language

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What to tell 2009 entrants to HE

• New service launched 9th February 2009 Apply
  NOW!
• Look out for Student Finance link on UCAS
• OR
• Visit http//www.direct.gov/studentfinance
• Read the latest 2009/10 information
• Apply online
• Use the workbooks to learn about student finance

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Any Questions?