Welcome to Zenitel USA

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Welcome to Zenitel USA
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- the name

• Zenitel is a combination of Zenith (highest
  point) and Tel (for telecommunication). The
  whole stands for the ambition of the company to
  be a leader in its niche.

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Zenitel USA

• Kansas City, MO - headquarters for Western
  Hemisphere.
• Marketing, engineering, customer service,
  shipping domestic manufacturing coordinated
  through this office.
• Four regional sales offices, independent reps
  dealer network manage sales/service for U.S.,
  Canada South America.

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Core Products Group Canada
Core Products Group Peter Soet Port Coquitlam,
BC 604/878-0411
Core Products Group Keith Vanderkley Oshawa,
Ont. 416/464-9964
Core Products Group Ivan Willert Edmonton,
AB 780/452-9149
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Zenitel Customers

• Intercom vs. Telephone
• Internal vs. External
• Critical Communications Instantaneous Contact
• When Life or Big Money is at Risk
• Press M for Control

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Just a few of Zenitels Customers
US Capitol - Washington DC Microsoft Corp -
Redmond, WA City of Minneapolis Minneapolis,
MN JFK Airport- New York, NY Toyota Motor Corp
Torrance, CA California Youth Authority Camps
State of California Ontario International Airport
Ontario, CANADA Federal Reserve Banks Various
Locations Enron Houston, TX MBNA Various
Locations Sea Pac Airport Seattle/Tacoma,
WA Disney World Orlando, FL Dynergy Houston,
TX Loyola University Medical Center Joliet, IL
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Zenitel Customer Groups

• Building Security
• Healthcare Institutions
• Airports/Transportation Centers
• Heavy Industrial Plants
• Police/Correctional Institutions
• Banks/Financial Institutions

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Zenitel Systems Audio Paging

• Line of Audio Products
• Audio Paging Amplifiers Horns
• Clear, High Level Sound Reproduction
• Perfect for Industrial Plants, Retail Shops
  Warehouses

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Zenitel Systems Pro 700

• Cost Effective
• Variety of Stations
• Ideal for Small Applications
• No Central Exchange
• Each Station has Own Microprocessor
• Simple Feature/Function Programming

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Zenitel Systems 9600/9200

• Initially Designed for Prisons/Jails
• Durable Construction
• High Quality Components
• Simple to Use Functions
• Ease of Installation
• Used in Variety of Applications

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Zenitel Systems AlphaCom

• High-end system - unparalled audio Quality and
  Functionality
• Powerful Microprocessor Controlled Digital
  Central Exchange
• Extensive Range of Features
• Interfaces - CCTV, Access Control other
  Security Systems

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Zenitel Systems AlphaCom
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Exchange Cabinets

• ACC 138 floor cabinet
• ACC80 rack cabinet
• ACC36 wall or rack
• Maximum 131,000 subscribers
• Easy installation
• Modular design all cabinets fit into standard
  19 racks
• LED indication show system status

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Connection Boards

• Subscriber Connection Board
• a-, b-, c- and d-wires for 6 subscribers
• krone connectors or screw connectors
• 6 Remote Control Output (RCO) connections
• coded connector for the subscriber cable from the
  exchange
• Data Connection Board
• 1 service port for connection of PC/ modem - RS
  232/422
• 7 freely programmable ports
• 1 RS 422/485 only
• 2 RS 422/485 or 232
• 4 RS 232 only
• coded connector for the subscriber cable from the
  exchange
• Program Alarm Connection Board
• connection of 6 external program sources
• connection of 6 external alarm inputs
• coded connector for the subscriber cable from the
  exchange

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AlphaCom Features
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LCD Display Features

• Alphanumeric display with 2 lines of 16
  characters on standard display masters
• Alphanumeric display with 4 lines of 20
  characters on CRM (control room masters).
• In idle- Shows date and time plus your own
  station number and name
• As you dial the digits are shown in the display
• Help messages shown when you have been connected
  to a station
• Subscriber Directory
• Feature Directory

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If someone is not a the station (1)

• When you make a call and nobody answers you have
  the following alternatives
• Leave a Call Back Message
• Send a standard voice/text mail message
• 8 standard messages available
• Make a voice paging
• Group calls and all calls
• Make a pocket paging
• Different types of paging equipment can be used
• 4 different types of paging available

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If someone is not at the station (2)

• Activate the pre-programmed search for the
  station
• Stations can have an individual search list which
  can include
• Other station numbers
• Group call number
• Pocket pager number
• Call to a telephone number via the PNCI unit
• Call Request from the calling station
• 3 steps available per station
• Press digit 9 to activate the first search, 9
  again to activate the second search.

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If a Station is Occupied (1)

• Camp On
• Wait for the station to become free
• Automatic connection within time-out
• Programmable time-out
• Leave a call back message
• Press digit 8
• The called station answers call back by pressing
  digit 70 8
• Leave voice or text mail message
• Press digit 7 66x
• 8 standard messages available

There is a fax for you
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Call Set-Up Priority

• Each station is assigned a call setup priority
  level (out of 4)
• Table shows how the priority setting decides the
  stations behavior

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Priority Features

• Busy Notify
• When you meet a busy station you press the M-key
  (or 57). The called person will then hear an
  attention tone and the display shows who is
  making the call
• Available as default
• Private / Message Override
• Pressing M-key (or 59) breaks through private
  ringing or an absence message left at the called
  station
• Not available as default
• Busy Override
• When you meet a busy station, pressing M-key
  quickly twice (or 58) disconnects ongoing
  conversation and puts you through
• Not available as default
• The priority features are assigned to a station
  by using the Class of Service feature

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Search Feature

• Search list for each station
• 3 search steps available per station
• Search list must be programmed from AlphaPro (PC)
• After autoload the search list is empty
• The search may go to
• other stations
• group call/all call
• pocket pagers
• PNCI telephone feature
• Call Request
• Press digit 9 to activate the search list, then 9
  for each new step to activate
• Manual search
• After a paging search or a group call search, you
  must continue to the next step before the
  time-out for the answer option (default 30
  seconds)
• The display gives information on the activated
  search

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Transfer Features (1)

• Call Forwarding
• Manuel or automatic with software schedule
  feature
• When leaving your usual station, you can forward
  your calls
• Forward the calls from your own station to
• To another station
• Pager
• Call Request
• Telephone
• Group Call
• Conference
• Dial 71 station number M
• Cancel Call Forwarding
• from own station dial 70
• from remote station dial 73 own station number

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Transfer Features (2)

• Follow Me
• The same as Call Forwarding, but you activate it
  from a remote station
• Dial 72 your own stations number
• To cancel Follow Me
• From own station Dial 70
• From a remote station Dial 73 own station
  number

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Stations
CRM IV
7053R 7053D
7072
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Stations
600369 7042 600369
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Stations
62911 62927 62927-9
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Stanchions/Wall Units
1600
1601
1602 1603
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Technical Seminars
2002 Training Schedule - February 5-7 - March
5-7 - April 2-4 - June 4-6 - August 6-8 -
October 8-10 - November 5-7 - December 3-5
Training is held eight times a year at the
corporate office in Kansas City. The course
covers everything from setting up your intercom
system to programming procedures and
troubleshooting techniques.
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Thank You.