Paul McGloin

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Paul McGloin Deputy Director - Partnerships and
Well-being
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Annie Alexander POPP Project Lead
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What is POPP?

• POPP is a pilot project to test person-centred
  and joined up approaches from Health and Social
  Care Agencies, which should

• Promote health, wellbeing and independence for
  older people

• Prevent unplanned acute hospital admissions and
  delay admissions to residential care

• West Sussex was awarded 3.4m by the Department
  of Health to be spent over a period of two years

Working in your Community
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What we know older people wantfrom the Knowledge
Café events

• Low-level services for those who dont meet
  eligibility criteria

• Social opportunities

• Transport which is accessible and affordable

• Befriending services

• One-stop shop for advice

Working in your Community
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Older People also said they wanted

• Assistance to be able to access services

• More choice of individualised services

• Opportunities for them to support other older
  people

• Agencies working together at local community level

Working in your Community
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What will WS POPP deliver?

• Provide a single point of access to well-being
  services through Community Partnership Teams

• Provide a single point of access to comprehensive
  benefits and grants advice and claims

• Identify appropriate well-being services and
  settle people into them

• Provide access to a comprehensive, up to date web
  database and directory of well-being services

Working in your Community
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POPP Deliverables continued

• Provide an increased number and a wider range of
  local well-being services

• Provide increased opportunities for community
  participation, through volunteering, employment,
  informal neighbourly help, and involvement in
  Neighbourhood Care Networks

• Provide increased opportunities for stimulating,
  influencing and driving local service
  developments by involving and developing (where
  necessary) Neighbourhood Care Networks and Older
  Peoples Forums

Working in your Community
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Community Fundraiser Social Enterprise
Development Officer
POPP model
Publicity Officer
Community Partnership Team
Neighbourhood Care Network Voluntary Sector
Community Engagement Workers
Prevention Service
Advice
Information
DWP
Team Coordinator Community Link Workers Health
Advisors Health Trainers Social Workers OP as
mentors
Home maintenance / Practical help
Befriending
Coordinator Admin support
Day Centre Outreach Team
Transport
Social / Leisure
Carers Liaison Service
Older Peoples Forums
Shopping, cleaning
Housing
Careline / assistive technologies
Information service/ database
Prevention Audit
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Community Partnership Teams
Funded by DWP
Benefit Advisors
provide advice and help to complete welfare
benefit claims
Funded by WSCC
Funded by PCT
Team Coordinators
Social Workers
Health Advisors
identify how health needs can be supported
identify how social care needs can be supported
Provide admin support and co-ordinate the work
of the CPT
Health Trainers
Carers Link Workers
Community Link Workers
provide early intervention and encourage
self-help
provide the link between CPT Carers Support
Services
enable access to well-being and community
services
Volunteers
provide support and befriending services
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Neighbourhood Care Network
All posts will be based in the Voluntary Sector
and will be commissioned through Service Level
Agreements by the County Council
Neighbourhood Care Coordinators
collaborate with the Voluntary Organisations
coordinate the database, publicity fundraising
Publicity Officers
Raise awareness and publicise Preventative
Services
Community Engagement Workers
Community Fund Raisers
identify existing care volunteers activity,
recruit new volunteers and support local
functions and events
provide a support mechanism for fund-raising
activities
Social Enterprise Development Officers
Neighbourhood Care Admin Officers
identify source Social Enterprise Solutions
provides administrative support to the
Neighbourhood Care Alliance
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Working in your Community
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Challenges for the Project

• Accessible affordable Community Transport

• Tendering process time processes

• Collaboration vs competition within the Voluntary
  Sector regarding service development

• Applying the model across the County Rural vs
  Urban, Deprivation, Ethnic diversity

• Under spending within the first year could result
  in funds being potentially recouped by Department
  of Health

Working in your Community
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Individual Budgets Programme Jane Goldingham
Individual Budgets Project Lead Jane.goldingham_at_w
estsussex.gov.uk
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Some background

• Cross-Government project Department of Health,
  Department for Work and Pensions (Office for
  Disability Issues) and the Department of Local
  Government and Communities (formerly ODPM)
• Policy commitment to piloting individual budgets
• NSF for Older People (March 2001)
• Improving the Life Chances of Disabled People
  (Strategy Unit, January 2005)
• Opportunity Age (Department for Work and
  Pensions, March 2005)
• Independence, Well-being and Choice (Department
  of Health, March 2005)
• Our health, our care, our say (Department of
  Health, January 2006)
• Social Exclusion of Older People (English
  Longitudinal Study of Aging, Jan 2006)

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About the pilot programme

• 13 Local Authorities
• Will run for between 18 months and 2 years
• Will be fully evaluated
• Will be supported by a team from CSIP (Care
  Services Improvement Partnership)
• Draws heavily on learning from In Control, and
  from barriers to Direct Payment take-up

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Learning from the Pilot

• The National evaluation of the pilot will look at
  two main areas
• Does the Individual Budget approach result in
  improved outcomes for people who use services?
• Can the approach be delivered within local
  authorities existing financial envelopes?
• It will also explore the impact of Individual
  Budgets on-
• Different groups of people (eg older people,
  people with learning disabilities, people with
  physical impairments etc.)

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Choice and control Self Directed Support

• move from a system where people have to take
  what is offered to one where people have greater
  control over identifying the type of support or
  help they want and more choice about and
  influence over the services on offer.
• Independence Well-being and choice

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West Sussex Individual Budget Pilot Older People
What is an Individual Budget?
Having an Individual Budget means knowing what
you are entitled to. Individual budgets
Individual budgets bring together a variety of
income streams from different agencies to provide
a sum for an individual, who has control over the
way it is spent to meet his or her care needs
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The Individual Budgets Process

• Simple Self Assessment Tool
• Resource Allocation System (RAS)
• Different Funding Streams
• Developing a Support Plan
• Agreeing the Support Plan
• Implementing the Support Plan
• Review and Monitoring

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The West Sussex Pilot Funding Streams

• Social Care
• Supporting People
• Integrated Community Equipment Service
• Disabled Facilities Grant 7 District Borough
  Councils
• Independent Living Fund (65-75yrs)

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Who can manage the money?
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Experiences

• Individual I am in Control
• Its about getting the most out of your life.
  Living instead of existing.
• Provider Providers will be able to provide
  what individuals want and not what they are told
  they need
• Staff Its what I trained for

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Challenges

• Change of culture-
• Shifting control from social worker to individual
• Shifting from services to outcomes focus
• Incorporating funding streams
• Mistrust is it about saving money?
• Choice and control vs responsibility and risk
• Duty of Care
• Back office systems and functions