Delivering Beyond Your Expectations

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Delivering Beyond Your Expectations
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History

• Founded September 1990 First revenue April 1992
• Reliable delivery of point-to-point fax over IP
• 445 people in 9 countries
• 30 network nodes in 18 countries
• 12,000 corporate customers 50 million/year
• 20 on INC 500 list 1997
• Visionary service offering - Intelligent
  Delivery Network.

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Global Network Infrastructure
?30 nodes in 18 countries ? 445 people in 17
offices ? 24 x 7 monitoring ? 24 x
7 delivery assistance ? Parallel architecture
for no single point of failure
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Enhanced Directory Service Provider

• Provide a Global Directory Service to enable
  Service Provider and Vendor enhanced features
  with complete international interoperability.
• LDAP queries
• VPIM Messaging Gateway

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Voice-Link Directory Service
PC
PC
PC
PC
Firewall/ Web Proxy
Firewall/ Web Proxy
PC
PC
PC
PC
VPIM VMS
VPIM VMS
PSTN
PBX
PBX
Phone
Phone
LEC
IXC
LEC
IDN Services

• Registration
• Certificate management
• Address resolution
• Customer specific dialing plans
• Voice Signature repository
• Format and media conversion
• VPIM Normalization

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Enhanced Directory Services

• Global Address Resolution
• Spoken Name repository
• Certificate Management
• VPIM Normalization
• Delivery Notifications
• Transcoding and media conversions

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Enhanced Directory Applications

• All-In-One Mailbox
• Message Forwarding (All or VIP source based)
• Message Notification (All or VIP source based)
• Media Conversion (Vmail, Email, Fax)
• Global Broadcasting
• Message Tracking

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Summary

• Global Messaging ?
• Customers, vendors, associates..
• Enhanced Applications ?
• Mix of service providers and vendors...
• Interoperability ?

A global directory service provider is going to
be required!
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Product Strategy

• Connect IDN to the desktop.
• Expose IDN delivery services to the end-user in
  local language.
• Expand scope of IDN services.
• EFAX Service Complete outsourcing of Desktop
  Fax application for global enterprise customers.
• IFAX Service Free transport of fax messages
  over the public Internet
• VPIM voice messaging services