Email Visualization

1
Email Visualization

• Thanh V. Nguyen
• University of Minnesota at Twin Cities
• thnguyen_at_cs.umn.eduhttp//www.cs.umn.edu/thnguye
  n
• 11/03/2005

2
Outline

• Introduction
• State of the art
• Straightforward ideas
• Other social network visualization

3
Introduction

• Commercial Web/Client mail thread group,
  filter/rule, label (multi), search
• How to get the hidden information? Is it
  useful?
• Social Network Visualization
• Information Visualization

4
State of the art

• Message map
• Correspondent map
• Time-based diagram
• Evaluation Small user study
• Less than 20 peoples
• From 3 to 6 months
• Five years email data

5
Message map

• Chronology
• Relationships
• Stability
• Compactness
• Attribute Highlighting
• Scalability
• Sense/Scanability

6
Message map

• Kerr, THREAD ARCS An Email Thread Visualization,
  Info Vis 2003
• (Tech Report, IBM Email Visualization Project)

7
Correspondent map

• Selected features
• Knowledge
• Awareness
• Weak awareness
• List awareness
• Trust

8
Correspondent map

• Viegas et al, Digital artifacts for remembering
  and storytelling post history and social
  network fragments, HICSS, 2004

9
Time-based diagram

• Mandic Kerne, Using Intimacy, Chronology and
  Zooming to Visualize Rythms in Email Experience,
  CHI 2005

10
Time-based diagram

• Selected features daily email averages, daily
  quality of emails, frequency of email
  exchanges, comparative frequency of email
  exchanges

• Viegas et al, Digital artifacts for remembering
  and storytelling post history and social
  network fragments, HICSS, 2004

11
Time-based diagram

• Zhichieng, Ivyfield Visualizing Email Archives,
  NUS Tech Report, 2005

12
Straightforward ideas

• Client mail
• 3D map will be better?
• Web mail
• Modify current approaches to be suited with web
  features?
• Distributed mail
• Forward mail?
• Information integration then visualization?
• Distributed map?

13
Paper citation visualization

• Info Vis data (95-02)

Ke et al, Major Information Visualization
Authors, Papers and Topics in the ACM Library,
Info Vis, 2004
14
Human Dialog Visualization

• Case study distance learning, net meeting
• Selected features response relationship, use
  of capitals exclamation marks, number of words
  characters

Tat Carpendale, Visualizing Human Dialog, Info
Vis, 2002
15
Voice visualization

• Case study communication among air traffic
  control officers and pilots
• Selected features tone, length, frequency
• Data Prof. Vu Duong, Euro Control

Karahalios Bergstrom, Visualizing Audio in
Group Table Conversation, IEEE TableTop, 2006
16
Discussion

• Q A