Government Employees Services Division

1
Government Employees Services Division
United States Department of Agriculture Office of
the Chief Financial Officer National Finance
Center
Associate Director of Operations

• Howard Tamborella
• 504-426-1014

2
Government Employees Services Division
United States Department of Agriculture Office of
the Chief Financial Officer National Finance
Center
Payroll Control Branch

• Brad Womack
• 504-426-1554

3
Payroll Control BranchPayroll Reconciliation/Reti
rement Section Supervisor Patrick Foret
504/426-1555

• Performs General Reconciliation of Payroll
• Total Payroll for 2002 26 billion
• Total Payroll for 2003 29 billion
• Processes Retirement Cases
• FY 1998 8,577
• FY 2002 10,000
• FY 2004 (first six months) 8,284
• In addition to retirements, PRRS also processes
  approximately 35,000 resignations and
  terminations a year.
• Responds to Retirement Related Inquiries aprox.
  3,500 per year

4
Payroll Control BranchPayroll Systems Control
and Reconciliation SectionSupervisor Wayne
Behrent 504/426-1601

• Controls and schedules the reporting of payroll
  data (agency weekly reporting) to NFCs payroll
  customers.
• Responds to NFCs payroll customer inquiries as
  they relate to the data reported on the agency
  weekly reports (aprox. 40 inquiries per month)
• Assists NFCs payroll customers in their
  development of a reconciliation routine and
  resolution of any discrepancies that occur
  between the agency weekly reporting and the
  SF224, Abstract of Transactions.
• Reconciles 75 payroll deduction accounts in the
  payroll accounting system General Ledger to
  transactions processed by the payroll system.
• Reconciled NFCs Employee Deduction Suspense
  Account. Reduced outstanding balance from 18.2
  million to 6.4 million. This reconciliation
  work contributed to NFCs ability to get a clean
  audit opinion on our Financial Statements.

5
Payroll Control BranchBenefit Reconciliation and
Liaison SectionSupervisor Carey Turner
504/426-1604

• Health Benefits Processed Reconciled
• Insures coverage equals employee election
• Handles over 20,000 FEHB inquiries per year
• Reconciles with carriers
• TSP Reconciliation and Account Corrections
• Reconciles employee withholdings to amounts
  recorded in TSP
• Resolves approx. 300 TSP discrepancies per pay
  period
• Handles approx. 3,500 TSP related inquiries per
  year
• International Employee Benefits
• Maintains benefits accounts for employees working
  for international organizations
• Collects employee contributions directly from
  employees and arranges disbursement to
  appropriate parties
• Handles approx. 1,000 inquiries per year

6
Payroll Control BranchPayroll Tax Reporting
Section Supervisor Stewart E. Morlier, III
504/426-1577

• Insures W-2s are produced accurately and timely
• W-2s processed for 2000 576,767
• W-2s processed for 2001 568,400
• W-2s processed for 2002 576,948
• W-2s processed for 2003 580,584
• Issues corrected W-2s
• W-2Cs processed in 2002 2,760
• W-2Cs processed in 2003 3,159
• Reports to and reconciles with 162 taxing
  entities (41 taxing states and 120 cities
  counties)

7
Government Employees Services Division
United States Department of Agriculture Office of
the Chief Financial Officer National Finance
Center
Payroll Operations Branch

• Mose Lindsay Jr.
• 504-426-1528

8
Pyrl Oper Sect 1 Pyrl Oper Sect 2
Pyrl Oper Sect 3 (Database 05)
(Database 06) (Database 07) Louise
Richard Vacant
Nicholas Sicomo II 504-426-1527
504-426-1528 504-426-1529
Payroll/Personnel Inquiry
504-255-4630
Payroll Operations Branch Mose Lindsay Jr.,
Chief
9
Payroll Operations BranchProduction Statistics
FY 03

• Inquiries received
• Telephone and written 210,626
• Average turnaround 2.7 workdays
• Manual payments processed 122,475
• Average turnaround 4-6 workdays
• Average paid 488,060
• Training of agencies conducted 64

10
Payroll Operations Branch Future Enhancements

• To enhance customer service
• Quality control staff
• Coordinate, train, test, verify, communicate
  system changes/modifications
• Coordinate/evaluate customer service
• Review/evaluate,recommend and develop operational
  changes and enhancements
• Develop tutorial training for SPPS and EPIC/HCUP

11
Government Employees Services Division
United States Department of Agriculture Office of
the Chief Financial Officer National Finance
Center
Government Debt and Insurance Services Branch

• Stephen Loeffelholz
• 504-426-1026

12
ABCO Section Gov. Ins. Serv. Section
Claims SectionNancy Pierce C.J.
Ladner Elizabeth McGilberry504-426-10
27 504-426-1304
504-426-1381ABCO Inquiry DPRS Inquiry
CLER Inquiry Claims Inquiry504-255-5344
800-242-9630 504-255-3270 800-428-8515
Government Debt and Insurance Services Branch
Stephen Loeffelholz, Chief
13
Government Debt and Insurance Services Branch
Production Statistics FY03

• Inquiries received
• Telephone and written 117,373
• Bills issued 419,651/1.2 billion
• Collections processed 669,337/1.5 billion
• TOP and cross servicing collections
  3,253/1.3 million
• Corrected 92 of original discrepancies between
  payroll offices and FEHB carriers regarding FEHB
  enrollees

14
Government Debt and Insurance Services Branch
Future Enhancements

• Decentralize garnishment processing agencies to
  perform data entry
• Automate processing of cancellation documents
  received from agency
• Reorganize ABCO Billing Inquiry Units into
  processing teams
• Convert child support state tax levies to EFT
  payments
• Change DPRS to allow any agency to enroll RIFed
  employees in Temporary Continuation of Coverage
  program
• Reveal 160 to payroll offices and 163 codes to
  carriers
• Implement Public Key Infrastructure (PKI) for all
  CLER users