NHMF Annual General Meeting

1
NHMF Annual General Meeting

• 23rd January 2007

2
Topics

• Role of the Forum Ali Khan (chair)
• Review of the year Ali Khan (chair)
• Treasurers report Dave Treanor
• Plans for 2007 Dave Treanor
• Election of committee Ali Khan

3
Role of the Forum

• User group
• to direct development of the NHF Schedule of
  Rates and related products to meet our changing
  needs
• Promote best practice in repairs and maintenance
• Controls funds raised from annual licence fees on
  NHF Schedule of Rates

4
Review of the year
5
NHF Schedule of Rates Release 5.1

• Issued in May 2006
• Changes in regulations covering
• Equality Diversity, TUPE, Working at Height,
  OJEU
• More flexibility on
• appointment systems, trouble shooting disputes
  resolution, pre- and post inspections, tender
  evaluation, and choice of RPI or BMI index for
  annual uplifts
• Plus about 200 new items in the schedule

6
Repairs Ordering Schedule

• Shorter version of NHF SoR with more composite
  items
• Designed to simplify ordering of repairs
• Priced on same basis as NHF SoR
• Complements NHF SoR
• Or can be used independently
• Complete set of preambles and contract conditions

7
CheckmateBenchmarking repairs maintenance

• On-line data-entry
• Client side data
• Contractor side data for DLOs
• Immediate analysis available on-line
• Compare your performance with 120 other members
• Services from M3 Consultancy
• Assistance in collecting interpreting data

8
Locator Plus

• Repair diagnosis for repair takers
• Improved look and feel
• New quick find option
• Improved integration with other systems

9
Housecall

• Assists tenants to identity the correct repair
  job required via your website
• Complete re-write in 2006 with improved look
  feel
• Massive growth in use of Housecall by tenants
• Now available in six languages
• English
• Arabic
• Punjabi
• Urdu
• French
• Welsh

10
Support service

• Rand Associates provide advice and support on
  using the NHF Schedule
• Enquiries via M3H website
• http//www.m3h.co.uk
• Also by phone
• 01737 249 475
• Funded from annual licence fees

11
Promoting best practice

• NHMF Bulletin
• Freely distributed to all associations and local
  authority housing departments
• Articles on best practice
• NHMF Maintenance Conference
• Now an annual event in January each year
• Getting bigger every year

12
Treasurers report

• Mike Cleavely (Orwell) retired as treasurer
• New treasurer elected at next NHMF meeting
• Role is to monitor income and spend by M3 Housing
  on behalf of NHMF
• Aided by a report from auditors who examine
  accounts of NHMF and M3 Housing

13
Growth in revenues
14
How we spent it in 2006
15
Budget for 2007
16
Plans for 2007
17
Major review of NHF SoR

• Form of contract
• Content, form, and structure of jobs
• User groups met today
• NHMF Committee oversees process
• Release 6 to be published in 2008

18
Mechanical Electrical

• New cyclical maintenance modules
• lifts, fire alarms, warden call, pumps, stair
  lifts, lightning protection, security, door entry
  systems and external doors, car park barriers etc
  
• Contract documentation
• Performance specifications
• Schedules of rates where appropriate

19
Housecare

• Tenant Handbooks that can be edited on line with
• Your repairs policies
• Your corporate styles
• Integrates with Housecall so tenants can
  reference policies on repairs
• Creates downloadable print files
• To send to your own printers
• Or M3 will produce Tenant Handbooks for you

20
Involving residents

• New guide to be published by the NHF
• performance standards on repairs and maintenance
• contractor selection
• choice in elemental renewals
• investment priorities in estate re-improvement
• monitoring performance
• Funded by NHMF
• Launch at NHF DRAM conference in July

21
Promoting best practice

• Bulletin in May
• NHMF Conference January 2008
• Keeping in touch with changes affecting
  maintenance management through
• Liaison with NHF, Audit Commission Housing
  Corporation
• Knowledge experience of committee

22
NHMF Committee

• Representative of regions of the UK
• Representative of different size and type of
  users of the Schedule
• Meets twice a year annual conference
• New members co-opted during the year
• Tell any member of the committee if you are
  interested

23
Election of Committee

• New members to be elected
• Declan Hickey (Muir Group) North West
• Peter Ashby (The Guinness Trust) London
• Malkit Sagoo (Heart of England) West Midlands
• Retiring members
• Mike Cleavely (Orwell HS) East
• Gary OBrien (Wales and West) Wales
• Vacancies
• Wales
• Scotland

24
NHMF Committee
25
Election of Committee

• Election of new members
• Re-election of existing members
• End of meeting