Benchmarking Corporate Responsibility

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• Benchmarking Corporate Responsibility
• EAUC 12TH Annual Conference
• University Exeter 2nd April 2008

• Helps with internal data consolidation

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Benchmarking Corporate Responsibility

• Corporate Responsibility
• Overview of BITCs approach to benchmarking CR
  
• Why it can work in the HE Sector

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Corporate Responsibility- what is it?

• A organisations positive impact on society the
  environment through its operations, products or
  services through its interaction with key
  stakeholders - such as employees, investors,
  customers, communities suppliers
• So how do you benchmark this?

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You cant fatten a pig by weighing it!
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Our benchmarking tool - Corporate Responsibility
Index?
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CR Index Model
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The Questions
Corporate Strategy
Performanceand Impact
Management
Integration
Values CR principles Leadership Advocacy Risk
mgmt Policies
Integration of principles Business
conduct Performance mgmt Remuneration
systems Strategic decision-making Training
development Senior training Stakeholder
engagement Reporting
Key issues Objectives/ targets Allocation of
responsibilities Training/ support Internal
monitoring and reporting
Measuring and reporting Scope of data Quality of
data Target setting Performance improvement
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Key themes in the CR Index

• Processes in place for managing
  risks/opportunities
• Allocation of core responsibilities
• Effective stakeholder engagement
• Transparency and disclosure
• Impact and continuous improvement

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Corporate Index - an improving picture
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Corporate Responsibility in the HE Sector

• Community
• Regulation being seen as a responsible
• corporate citizen
• Economic development employment
• Access to, and diversity within HEIs
• Widening participation lifelong learning
• Regional/Local partnerships
• collaboration activities
• The impact of transient student population
• Encouraging students to participate in
• community, volunteering activities

• Environment
• Energy use carbon emissions.
• Waste recycling management
• Travel management
• Procurement supply chains
• Biodiversity
• Water management
• The built environment/construction,
• maintenance refurbishment
• Knowledge production transfer

Business in the Community at CIPD Conference 2003
Source CR Index
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Corporate Responsibility in the HE Sector

• Workplace
• Recruitment retention of high quality
• staff
• Equality Diversity
• Staff performance, development reward
• management
• Staff wellbeing welfare
• Health Safety

• Marketplace
• Quality in teaching/research/knowledge transfer
• Widening participation in lifelong learning
• Compliance with regulating bodies
• Reputation the advancement of HE
• Managing course supply demand
• Graduate employability
• Relations with student unions
• Procurement delivering value for money

Business in the Community at CIPD Conference 2003
Source CR Index
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Why benchmarking can work in the HE Sector

• Provides management information and gap-analysis
• Reinforces good practice helps drive continuous
  improvement
• Challenges how systematic integrated CR is
• Helps with data consolidation
• Provides a communication tool with internal
  external stakeholders
• Provides a focus on the extra-financial the
  issues that help differentiate institutions and
  make some Universities World Class

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What makes a University that Counts

• leadership and commitment at the highest level
• policies to ensure responsible behaviours
  across the business
• CR issues integrated into strategic decision
  making,
• objectives and targets set to drive continuous
  improvement
• clear responsibilities defined at all levels
• effective communication to share learning and
  knowledge
• training for relevant staff to ensure delivery
  of objectives
• process for stakeholder consultation and
  engagement
• monitoring systems to assess and report
  progress
• public reporting of key issues, targets and
  performance
• willingness to disclose information and share
  best practice

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BITC Members