KIOSK AUTOMATED ADULT REPORT IN SYSTEM

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KIOSK AUTOMATED ADULT REPORT IN SYSTEM

• Presented By
• Mark Garcia, Adult Consultant
• Los Angeles County Probation Department
• February 2006

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Introduction

• Overview of problems
• Numbers of adult probationers on minimum service
  caseloads, mailers, accountability
• Early KIOSK research performed by AFSB

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KIOSK COMPONENTS

• 1.Enrollment Station

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KIOSK COMPONENTS

• 2. KIOSK

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KIOSK COMPONENTS

• 3. Attendant Station

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LOCATIONS

• Enrollment stations are located at 16 sites
  throughout the county.
• Report-In stations are located at 13 different
  sites throughout the county, including probation
  offices and courthouses.
• Attendant stations are located at all of the
  KIOSK report in sites except one.

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KIOSK QUESTIONS

• Has your home address changed since your last
  report?
• Has your home telephone number changed since your
  last report?
• Have you been arrested, cited, jailed, or in
  court since your last report?
• Has your monthly income changed since your last
  report?
• Have your monthly expenses Changed since your
  last report?
• Has your job or employment changed since your
  last report?
• Have your work hours changed since your last
  report?
• Have you changed automobiles since your last
  report?
• Do you want to make a payment?
• Do you want to send a message to your Probation
  Officer?

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Key Benefits

• Eliminates Mailer requirements
• Report-in data is automatically updated in APS
• At report-in, the probationers biometric is
  compared against the stored biometric to ensure
  the correct person is reporting in.
• The Probationer can make payments on the Kiosk
  when not reporting in. Other persons can also
  make payments on the Kiosk for the Probationer
  must have the Probationers X-Number,
  Probationers name and account number(s) for each
  payment.
• DPO can write messages to the Kiosk Probationer
  via APS screen KMSG (Kiosk Message Screen).

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Key Benefits (Continued)

• The Kiosk Probationer will read the message/s
  from the DPO at next report-in and has the option
  to enter a response to the DPOs message.
• The Probationer can initiate a new message to the
  DPO.
• The Probationer can make payment(s) during the
  same report-in session.
• At Area Offices with an Attendant Station, the
  designated staff hears an alarm from the
  Attendant station indicating the Probationer at
  the Kiosk has answered YES to specific
  questions and can follow through according to
  office procedures. (Change of Address, or Phone
  Number, Arrests, etc.)

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Cost
1) Kiosk Station - Includes Handkey, Card Reader,
Computer, Envelope Depositor, Kiosk Shell with
Touch Screen, printer 13,900 2) Enrollment
Station - Includes PC Workstation, Handkey, Card
Reader/Writer 5,100 3) Annual Software license
49,920 4) Installation and Setup 3,047 5)
No hardware maintenance, we either use our own
technicians or pay per incident if we cannot
correct.
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Questions?
For more information, contact Mark Garcia Adult
Consultant [phone] mark.garcia_at_laprob.org