Adopting a competency framework in Information

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Adopting a competency frameworkin Information
Business Systems

• Nadira Hussain
• London Borough of Redbridge
• 16th November, 2006

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The starting point
Induction
IBS News
Effective communication
Job descriptions and person specifications
Cascade
The starting point
Quarterly staff meetings
Performance management framework
Monthly1-2-1s
Team meetings
Six monthly performance management
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What is the competency framework?
An agreed standard for how we do things
A driver for implementing change
A common language for discussion
The competency framework
A development tool for individuals and the
organisation
A measurement tool for monitoring performance
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How do the competencies help?
Achieve corporate plan
Competencies
Consistency
Improve business performance
Clarity
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The competency framework
Title
The competency framework
Content
Measures
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What will the framework be used for?
Performance management
The competency framework
Learning and development
Recruitment and selection
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Performance management
Used at all stages
Reviewing and evaluating performance
Setting responsibilities
The competency framework
Identifying development needs
Measures of success
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What next?
Recommended for Investors in people (IiP)
accreditation
Competencies
Continue embedding the competencies
A building block for future ICT professional
development frameworks
An integral part of recruitment and selection
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Contact details

• Nadira Hussain
• 020 8708 4135
• nadira.hussain_at_redbridge.gov.uk