Net Report Email Statistics Dashboard Summary

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Net Report? E-mail Statistics Dashboard Summary

• Second Quarter 2006

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Agenda

• 1. Front Page Overview
• 2. Hourly/Daily E-mail Traffic
• 3. Top Internal/External Recipient of
  Inbound/Outbound E-mails
• 4. Top Internal Sender of Outbound/Internal
  E-mails
• 5. Top External Sender/Recipient Company
• 6. Top External Sender/Recipient of
  Inbound/Outbound E-mails
• 7. Top E-mail Delivery Errors

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1. Front Page Overview Interactive Navigation
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Front Cover Interactive Features
Dashboard Home Link via the E-mail Icon
Bookmarks
Previous and Next Arrows
Date and Time Dashboard was Generated
Net Report Web Site and Page Numbers
Key Points Hyperlinks Each Table, Graph,
Diagram and label has buttons or text in blue
which are hyperlinked to the relevant point in
the Dashboard Report (Dashboard). Simply click
the hyperlink or button you are interested in to
go to the detailed breakdown in the Dashboard.
Dashboard Home Link via the Firewall Icon click
the E-mail icon in the top right
corner on any page to return to the Dashboard
home page. Previous and Next Arrows easily
navigate between Dashboards from month-to-month
or day-to-day (i.e. with Daily or Monthly
Dashboards). Date and Time Dashboard was
Generated When the Parameter is IGNORE this
means that no information has been submitted or
that no information is available. Bookmarks
easily view the Table of Contents for the
Dashboard, easily navigate through the Dashboard
at any Time via the Bookmarks tree structure in
the left pane of the Dashboard.
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Front Cover Bookmarks

• Bookmarks Your Table of Contents
• Importance view the Bookmarks tab in the left
  pane of your .pdf Dashboard to use the Table
  of Contents.
• Tree Structure click the plus sign adjacent to
  the Report title you are interested in to expand
  the branches and access the Report.
• Easy Navigation click the Report title you
  wantto go directly to the page in the
  Dashboard.
• Customized Parameters you specify the
  Parameters you want in the Net Report Web
  Portal. For example, the Top n you select
  whether you want the top 5, 10, 60, 100 and so
  on.
• Note this Presentation follows the tree
  structurein the Bookmarks tab to your left.

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Front Cover Navigating Each Section
Subsection 6 E-mail Address Statistics
Subsection 1 E-mail Traffic Hourly/Daily
Activity
Subsection 5 Zone Topology Diagram
Subsection 2 E-mail Traffic Messaging Flows
Subsection 4 E-mail Most Active Users
Subsection 3 E-mail - Other
Click for the Details You Need!
Key Points Hyperlinks easy navigation as each
Table, Graph, Diagram and label is hyperlinked to
the relevant point in the Dashboard. Click the
blue text in the Table, Graph or part of the
Diagram you are interested in to go to the
detailed breakdown in the Dashboard. Dynamic
Interactive each Dashboard is dynamic and
interactive, meaning you can generate a Dashboard
anywhere, anytime and for example, e-mail it as
an attachment to the parties concerned (Upper
Management / IT).Aggregated Data increases
your statistics visibility and narrows the focus
to the key details you need, saving youfrom
wading through reams of raw data. Operating
Environment Windows 2000 and greater, and SQL
Server 2000 and greater.
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Front Cover Interactive Topology Diagram

• Subsection 5 Zone Topology
  Diagram
• Importance this diagram shows the general zones
  and e-mail traffic flows between zones and
  through your MTA (Mail Transfer Agent) for an
  overall picture of yourMTAs position between
  the Exterior and the interior (i.e. Internal
  DMZ and LAN).
• Note you must carefully define the various
  zones.
• You define the External zone, for example (i.e.
  normally people and IP Addresses outside your
  company). However, you can define an Internal
  zone as an External zone if you wish.
• Definitions
• Internal DMZ and LAN, you fix this zones
  definition.
• External outside your company, (that is, not
  Internal-DMZ and LAN). You define External.
• Inbound from External ? Internal (DMZ / LAN)
• Outbound from Internal (DMA / LAN) ? External

Internal DMZ LAN
DMZ
LAN
MTA
External As You Define (i.e. Everything except
hosts defined as DMZ or LAN)
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Front Cover Detailed Right Side Navigation

• Subsection 1 E-mail Traffic Hourly Daily
  Activity
• Importance this graph shows the number of
  outbound, inbound and internal e-mails your Mail
  Server Treated
• Hyperlinks click on the day (for a monthly
  Report) or the hour (for a daily report) to go
  directly to the relevant graph with the details.

Click the Graph for the Detail You Need!

• Subsection 2 E-mail Traffic Messaging flows
• Definitions
• Inbound External ? Internal (DMZ LAN).
• Outbound Internal (DMZ LAN) ? External.
• Internal Internal (e.g. LAN) ? Internal (e.g.
  DMZ).
• Importance this table shows the number of
  different e-mailsand the size of inbound,
  internal and outbound traffic flows.
• Hyperlinks click the blue text to go to the
  detailed data.

Click the Cell for the Detail You Need!

• Subsection 3 E-mail Other
• Importance this graph shows - the external
  Company sending the most inbound e-mails to
  internal recipients - the external company
  receiving the most outbound e-mails emitted by
  internal senders
• - the total number of e-mails which were
  encrypted.

Click the Cell for the Detail You Need!
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Front Cover Detailed Left Side Navigation

• Subsection 6 E-mail Address Statistics
• Importance this table shows the
• Number of distinct internal/external recipient
  addresses and the number of distinct
  internal/external sender addresses.

• Subsection 5 Zone Topology Diagram
• Importance this diagram shows the general zones
  and e-mail traffic flow between zones and
  through your MTA to give you an overall picture
  of the number of e-mails sent and the specific
  number received between the exterior (External)
  and the interior (Internal i.e. DMZ and LAN).
  Please see the General Topology Slide.

• Subsection 4 E-mail Most Active Users
• Importance most active Internal User (e.g. LAN
  User) and External User with the E-mail Address
  and number of e-mails.
• Hyperlinks click the blue text to go directly
  to the details

Click the Cells for the Detail You Need!
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Dashboard Icons
Internal E-mail Address Internal Messaging
Flow Outbound Messaging Flow Inbound
Messaging Flow E-mail Traffic Daily/Hourly
Activity E-mail Statistics E-mail User
E-mail Traffic Messaging Flows Encrypted
E-mails E-mail Delivery Error Successful
E-mail Delivery Total E-mail Delivery
Figures Go to Data Go to Graph
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Glossary (1)

• Net Report E-mail Dashboard Terms and
  Definitions
• Active User an IP Address (Person) who
  frequently emits many e-mail messages.
• Delivered E-mail the number of e-mails sent
  minus the number of bounces and filtered
  messages.
• Encryption a process of scrambling
  communications so that they cannot be
  intercepted.
• E-mail (Electronic Mail) Messages sent and
  received by a computer network.
• E-mail Address an Internet address that
  comprises a user name and a host, separated by an
  _at_ (at)sign. For example, username_at_domain.com.
• E-mail Domain the portion of the e-mail address
  to the right of the _at_ sign.
• E-mail Prefix the portion of the e-mail address
  to the left of the _at_ sign.
• External you define this sender/recipient type.
  Normally this implies people and IP Addresses
  outside
• your company.
• From the from contained in the header. See
  Header below.
• Header routing and program data at the start of
  an e-mail message, including the sender's name
  and
• e-mail address, originating email server IP
  address, recipient IP address and any transfers
  in the process.
• Inbound e-mails emitted to the Server(s) by
  External Senders (IP Addresses (people) outside
• your company, i.e. external).
• Internal e-mails emitted to internal Employees
  (Internal IP Addresses) to the Server by Internal
  
• Senders (IP Addresses (people) inside your
  company, i.e. internal). IP Addresses inside your
  company. For example, the devices in the DMZ and
  LAN are Internal.

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Glossary (2)

• Net Report E-mail Dashboard Terms and
  Definitions
• IP Address Internet Protocol address. The
  numeric identification number that refers to a
  specific machine on the Internet.
• KB (Kilobyte) commonly used measure of digital
  information, e-mail, and file size. 1 KB 1000
  bytes.
• Not to be confused with Kbps or Kilobits (1
  byte8 bits).
• LAN (local Area Network) term used to describe
  a small network linking a limited number of
  computers.
• Message flows a message flow is the sending of
  an e-mail message from one object to another.
• MTA Mail Transfer Agent. A computer that
  forwards e-mail from senders to recipients (or to
  relay sites) and stores incoming e-mail.
• Outbound e-mails emitted to external Server(s)
  by Internal Senders (IP Addresses (people)
• inside your company, i.e. internal).
• Recipient an IP Address (Person) specified by
  an e-mail emitted by another IP Address.
• Sender an IP Address (Person) at the origin of
  an emitted e-mail.
• Sent E-mail number of e-mail names transmitted
  in a single broadcast. Does not reflect how many
  were
• delivered or viewed by recipients.
• Server a program or computer system that stores
  and distributes e-mail from one mailbox to
  another, or relays e-mail from one server to
  another in a network.
• Undelivered E-mail if for some reason the
  e-mail sent cannot be delivered to the address
  specified, it will be bounced or returned to
  sender.

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2. Hourly/Daily E-mail Traffic
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Hourly/Daily E-mail Traffic - Graph and Table

• Hourly/Daily E-mail Traffic - Graph
• Importance this Graph shows the number of
  Inbound, Outbound and Internal e-mails your MTA
  treated, withthe number of e-mails (by day of
  the month for MonthlyE-mail Dashboards/by hour
  of the day for Daily E-mail Dashboards)
• Source Hyperlink page 1 Subsection 1 hyperlinks
  lead to this graph on page 2.
• Hyperlink click the Go to Data icon to
  go to the detailed data feeding this graph.

• Hourly/Daily E-mail Traffic - Data
• Importance. this Graph shows the number of
  Inbound, Outbound and Internal e-mails your MTA
  treated, with the number of e-mails (by day of
  the month for Monthly E-mail Dashboards/by hour
  of the day for Daily E-mail Dashboards).
• Source Hyperlink page 1 Subsection 1 hyperlinks
  lead to this table on page 2.
• Hyperlink click the Go to Graph icon
  to go to thegraph fed by this data.

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3. Top Internal Recipients of Inbound/Internal
E-mails
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Top n Internal Recipients of Inbound E-mails

• Top N Employees who Received theMost E-mails
  from External Senders Sorted by the Number of
  E-mails
• Importance this table shows the number of
  Inbound e-mails your MTA treated, sorted by the
  number of e-mails, with the total KB.
• Definitions employees (Internal Recipient)an
  internal IP Address (Person) specified by an
  e-mail emitted by an external IP Address.
• Note where n is the number you specify in the
  parameters in the Net Report Web Portal.

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Top n Internal Recipients of Internal E-mails

• Top N Employees who Received theMost E-mails
  from Internal Senders Sorted by the Number of
  E-mails
• Importance this table shows the number of
  Internal e-mails your MTA treated, sorted by the
  number of e-mails, with the total KB.
• Definitions employees (Internal Recipient) an
  internal IP Address (Person) specified by an
  e-mail emitted by an Internal IP Address.
• Note where n is the number you specify in the
  parameters in the Net Report Web Portal.

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4. Top Internal Sender of Outbound/Internal
E-mails
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Top n Internal Senders of Outbound E-mails

• Top N Employees from whom External Recipients
  have Received the Most E-mails Sorted by the
  Number of E-mails
• Importance this table shows the number of
  Outbound e-mails your MTA treated, sorted by
  the number of e-mails, with the total KB.
• Definitions employees (Internal Sender) an
  internal IP Address (Person) emitting an e-mail
  to an external IP Address.

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Top n Internal Senders of Internal E-mails

• Top N Employees from whom External Recipients
  have Received the Most E-mails Sorted by the
  Number of E-mails
• Importance this table shows the number of
  Internal e-mails your MTA treated, sorted by the
  number of e-mails, with the total KB.
• Definitions employees (Internal Sender) an
  internal IP Address (Person) emitting an e-mail
  to an internal IP Address.

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6. Top External Sender/Recipient Company
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Top n External Sender Companies

• Top N External Companies Sending the Most
  E-mails to Internal Recipients Sorted by the
  Number of E-mails
• Importance this table shows the External
  Company (Sender) emitting the most Inbound
  e-mails, sorted by the number of e-mails, with
  the total KB.
• Definitions External Company (Sender) an
  external domain (company) emitting an e-mail to
  an internal IP Address.
• Hyperlinks click the blue text to go directly
  tothe details

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Top n External Recipient Company

• Top N External Companies Receiving the Most
  E-mails from Internal Senders Sorted by the
  Number of E-mails
• Importance this table shows the External
  Company (Sender) receiving the most Outbound
  e-mails emitted by Internal Senders (IP
  Addresses),sorted by the number of e-mails, with
  the total KB.
• Definitions External Recipient an external IP
  Address (person) receiving an e-mail emitted by
  an internal IP Address.
• Hyperlinks click the blue text to go directly
  to the details

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6. Top External Sender/Recipient of
Inbound/Outbound E-mails
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Top n External Senders of Inbound E-Mails

• Top N External Senders Sending the Most E-mails
  to Internal Recipients Sorted by the Number of
  E-mails
• Importance this table shows the External
  Sender (e-mail address) emitting the
  mostInbound e-mails, sorted by the number of
  e-mails, with the total KB.
• Definitions External Sender an external
  e-mail address (IP Address) emitting an e-mail
  to an internal IP Address.

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Top n External Recipients of Outbound E-mails

• Top N External Recipients Receiving the Most
  E-mails from Internal Senders Sorted by the
  Number of E-mails
• Importance this table shows the External
  Recipient (External IP Address) receiving the
  most Outbound e-mails emitted by Internal
  Senders (IP Addresses), sorted by the number of
  e-mails, with the total KB.
• Definitions External Recipient an external IP
  Address (person) receiving an e-mail emitted by
  an internal IP Address.

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5. Top E-mail Delivery Errors
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Top E-mail Delivery Errors

• Top N E-mail Delivery Errors Sortedby the Number
  of E-mails
• Importance this table shows the number of
  E-mail delivery errors, along with their type.
• Note this table also shows the figures for the
  total for all the E-mail delivery errors, the
  total for all the successful e-mail deliveries
  and all E-mail deliveries (both erroneous and
  successful).

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