Text Relay Service

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Text Relay Service
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Relay Services

• Relay services allow people who are Deaf and
  Hard-of- Hearing to place calls to standard
  telephone users through the use of communications
  assistants
• A federally funded and regulated by the FCC
• Relay calls are free to the caller and called
  party
• Relay calls are 100 confidential
• What is Text Relay?
• Text Relay allows people with hearing loss or a
  speech disability to place phone calls using a
  computer or wireless device with a keyboard/keypad

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How Does it Work?

• Using a web enabled PC, the relay user types
  their side of the conversation while the operator
  reads it aloud to the called party.
• When the called party responds, the operator
  types their spoken words to the relay user,
  enabling them to read the spoken side of the
  conversation

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• Go to http//purple.us/purpletextrelay/index.php
• Enter phone number to call. Can be landline or
  mobile phone
• Window will pop up. Type message to person you
  are calling, not the operator
• Read/type your conversation
• Conversations are 100 confidential