Staff Care Coordination Team

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Staff CareCoordination Team

• In partnership with
• ?Employee Assistance Program
• ?Social Work Division
• ?Strong Commitment
• ?Medical Center
• ?Chaplaincy
• ?Nursing Practice
• ?Human Resources
• ?University Intercessor

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Supporting thehelping professional byserving as
a catalyst to motivate employees to better manage
theirown self care
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• An interdisciplinary resource to coordinate
  support efforts for
• ? Faculty
• ? Staff
• ? Med Center leadership

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• When caring for others, we often forget to take
  care of ourselves.

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• The Team offers
• ? Individual support
• ? Small group sharing experiences
• ? Retreat facilitation
• ? Rituals and memorial services
• after a loss
• ? Guidance on communication
• issues
• ? Stress management
• ? Self-care skill development

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Benefits

• ? Improves staff/patient interactions
• ? Increases team efficiency and productivity
• ? Reduces staff burn-out
• ? Addresses compassion fatigue
• ? Encourages personal development

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Services

• Guidance with
• ? Communication issues
• ? Stress management
• ? Self-care skills
• ? Change
• ? Team development

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Nationally 300 billion is spent annually on
stress related compensation7,500 per employee
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Contributing Factors

• ? Increased handling of information
• ? Longer work hours to meet
• productivity goals
• ? Less job security
• ? Workforce diversification
• ? Pressure on both men and women to balance work
  obligations with family responsibilities
• Information from the National Institutes for
  Occupational Safety and Health and the American
  Psychological Association

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Stress RelatedHealth Problems

• ? Heart disease, cancer, lung ailments,
• accidents, cirrhosis of the liver, and
• suicide
• ? Immune response and deficiency syndromes
• ? Memory loss
• ? Obesity

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Common Staff Stressors

• ? Interpersonal encounters
• ? Exposure to loss and grief
• ? Staff conflict
• ? Workplace change
• ? Workplace demands and expectations
• ? Work life balance
• ? Compassion fatigue

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Stressed Employees are

• ? Less creative and closed to change
• ? More likely to be a drain on productivity and
  competitiveness in the workplace
• ? Burned out (25-40 stress related )
• ? Prone to depression which is becoming the
  leading occupational illness of 21st Century

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Management of Stress

• ? Reduces absenteeism
• ? Reduces health insurance costs
• ? Improves employee productivity
• ? Improves employee retention

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What you can do

• ? Acknowledge your employees and the work they do
• ? When a significant event occurs, ask for
  support from the Staff Self Care Coordination
  Team
• ? Asking for support for you and your employees
  can lead to decreased stress for everyone

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To request our services or to talk about how to
meet staff support needs, feel free to contact
any member of the team. We will mobilize
available resources to meet your needs.
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Staff Care Coordinating Team

• EAP
• Joanne Dermady, Director
• 475-9807
• Sigrid Adler, EAP Counselor
• 475-9318
• Anne Lenox, EAP Counselor
• 475-0548
• Lynda Spiegel, EAP Counselor
• 475-0853
• NURSING
• Chris OBrien, Nurse Educator
• 275-8200
• Judi Walters, Psychiatric
• Consult Service
• 275-5655
• Elizabeth Conderman, Nurse Leader
• 275-1867

SOCIAL WORK DIVISION Kevin Coffey, Sr. Social
Worker 275-7096 HUMAN RESOURCES Peg Lee, Manager,
Medical Center 275-2537 Barbara Saat, Manager,
River Campus 275-3874 CHAPLAINCY SERVICES Bill
Reynolds, Associate Director 275-2187 UNIVERSITY
INTERCESSOR Kathy Sweetland 275-9125 STRONG
COMMITMENT Mary Berk 273-2215
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Remember . . .You are the window through which
you must see the world.
-George Bernard Shaw