Incident Command

1
Incident Command

• Telecommunicator In-Service Training

2
Training Objectives

• Explain why the incident command system is a
  necessary tool for telecommunicators and other
  emergency service providers during disasters.

• List specific examples of law enforcement, fire,
  emergency medical service and emergency
  management situations which benefit from the use
  of the incident command system.

• Discuss how local incident could result in a
  response by state and federal emergency resources
  after a disaster declaration.

3
Training Objectives

• Identify ICS command and general staff positions
  and their responsibilities during an incident.
• Identify and discuss the telecommunicators
  responsibilities under the incident command
  system.

4
History of ICS

• FIRESCOPE
• National Interagency Incident Management System
• National Incident Management System

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What is ICS?

• Standardized, on-scene, all-hazard incident
  management concept
• Allows users to adopt an integrated
  organizational structure to match the
  complexities and demands of single or multiple
  incidents without being hindered by
  jurisdictional boundaries

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Five Common Steps to ICS
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When ICS Should Be Used

• Events
• Incidents
• Disasters
• Incidents of National Significance
• Overwhelms both local and state resources
• Extraordinary levels of mass casualties
• More than one Federal agency has responded to the
  event
• President has directed the Secretary of Homeland
  Security to assume management responsibility

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Features of
ICS

• Common Terminology
• Modular Organization
• Unified Command
• Pre-designated incident locations and facilities
• Incident Command Post
• Staging
• Base
• Camp
• Helispot/Helibase

9
Features of
ICS

• Resource Mobilization, Management and
  Responsibility
• Information and Intelligence Management
• Integrated Communications
• Hardware
• Planning
• Networks
• Transfer of Command

10
Common Terminology

• Use in ICS to define organizational functions,
  incident facilities, resource descriptions and
  position titles
• Use only clear text or plain English
• Avoid using acronyms

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Modular Organization

• Functional elements of the ICS can be established
  based on the needs of the incident
• Determined by the nature, size and scope of the
  incident
• Allows the organizational structure to grow or
  shrink as the incident is mitigated
• Fills only the positions that are required

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Unified Command

• Allows Incident Commanders from different
  agencies to make joint decisions on how to
  respond to an incident
• Improves safety, interagency communications,
  resource efficiency, and reduces duplication of
  effort

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Incident Locations and Facilities

• Incident Command Post
• Staging
• Base
• Camp
• Helispot/Helibase

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Resource Mobilization, Management and
Accountability
Shared responsibilities between the
telecommunicator and the incident commander
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Information and Intelligence Management

• Safety information
• Risk assessments
• Medical intelligence
• Weather information
• Geospatial data
• Hazardous substance information
• Utilities and public works information

• Criminal investigative information

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Integrated Communications
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Transfer of Command

• May occur if
• someone of greater experience arrives at the
  scene
• the incident has moved to another jurisdiction
• the situation has changed

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Incident Commander

• Provides leadership and holds overall
  responsibility for a response
• Sets the incident objectives
• Makes resource requests
• Determine the need to fill Command and General
  Staff positions

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What to do . . .

• Be supportive and understanding
• Ensure service levels are maintained
• Follow requests from command
• Utilize Critical Incident Stress Management
  services

www.kamloops.ca/firerescueservices/images/dispatch
er-l.jpg
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What not to do . . .

• Guess what is occurring at the scene
• Visualize what is happening to responders
• Focus on fear or excitement
• Announce there has been a terrorist attack

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COMMAND STAFF
http//forum.apan-info.net/fallo4/30-33/30.html
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General Staff

• Operations Section Chief
• Planning Section Chief
• Logistics Section Chief
• Finance/Admin Section Chief

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Training Objectives
Review

• Explain why the incident command system is a
  necessary tool for telecommunicators and other
  emergency service providers during disasters.

• List specific examples of law enforcement, fire,
  emergency medical service and emergency
  management situations which benefit from the use
  of the incident command system.

• Discuss how local incident could result in a
  response by state and federal emergency resources
  after a disaster declaration.

24
Training Objectives
Review

• Identify ICS command and general staff positions
  and their responsibilities during an incident.
• Identify and discuss the telecommunicators
  responsibilities under the incident command
  system.