System Overview

1
System Overview
Tracker Program
January 2009
2
Agenda

• Tracker System Overview
• Application Management
• Features
• Internationalization and Localization
• Document Management
• Workflow Management
• Permissions
• Relationship Management
• Searching and Reporting
• Custom forms and reports
• Data Exchange
• tXML, CTML
• Supporting the Tracker community
• www.trackernet.org
• Tracker v5.0.2 Demonstration
• Q A

3
What Is Tracker

• Purpose
• Assist recipient countries in tracking and
  monitoring trade related to potentially dangerous
  goods.
• What is Tracker
• Export control software system used to process
  controlled trade license applications.
• Used by licensing officers and customs officials
  to input, process, review, and decide export,
  import and transit license applications for
  controlled goods.

4
Tracker OverviewControlled Trade Case Management

• Began in 1996.
• Deployed in 17 countries Bosnia, Bulgaria,
  Croatia, Estonia, Hungary, Kyrgyzstan, Latvia,
  Lithuania, Macedonia, Moldova, Montenegro,
  Poland, Romania, Serbia, Slovakia, Switzerland,
  Vietnam.
• 3 additional countries being deployed in 2009,
  including Albania, Georgia and Serbia (update).
• Prepared in more than 16 languages and supports
  over 30 locales.

5
Tracker Overview State-of-the-Art Technology

• Built using a robust, scalable and distributed
  network application.
• Object-oriented design and development Java
  programming language, Java 2 Enterprise Edition
  (J2EE), Versant object data base, Swing , JBoss
  middleware, Extensible Markup Language (XML), XML
  Stylesheet Language for Transformation (XSLT),
  Java (TM) API for XML Parsing ( JAXP ), JAXP
  (both SAX and DOM), Enterprise Java Beans (EJB),
  Java Messaging Service (JMS), Java Cryptography
  Architecture ( JCA), Java Transaction API (JTA),
  JavaHelp, Java Server Pages (JSP), Java
  Management Extensions (JMX), Java Data Ojects
  (JDO), JavaMail.
• Uses database technology to make managing complex
  data relationships simple.
• Provides high-performance analytical capability.
• Deployable in differing client and server
  configurations.
• Clients Windows Vista, XP, Linux, Mac OS X.
• Servers Windows 2003, Linux, Sun Solaris.

6
Case Management High Level Features

• Real-time coordination, with decision support
  system.
• Customizable workflow.
• Link analysis capabilities.
• Unique forms and reporting tools.
• Customizable user and system configurations.
• Robust auditing and object-level history.
• Internationalized and localized.

7
Case Management Bring Organizations and Experts
Together

• Simultaneously share information with one or more
  individuals or organizations.
• Communicate with your colleagues.
• Records complete history of transactions and
  communications within the system.
• Domain terminologyCases ApplicationsParties
  Companies, PersonsItems Commodities

8
Case Management Internationalization and
Localization

• Set of political, cultural, and region-specific
  elements represented in an application is called
  a locale.
• Prepare software for international users with
  Rosetta-J.
• Allows users to translate software into
  particular locales.
• Available in 15 languages for about 30 locales.
• Arabic, Bulgarian, Chinese, English, Estonian,
  French, German, Hungarian, Korean, Japanese,
  Latvian, Lithuanian, Polish, Romanian, Russian,
  Slovak, Turkish, Ukrainian, and others.
• Quick and easy.
• Approximately 8 hours to prepare for a new
  locale.
• Maintenance is measured in minutes...

9
Document Management

• Documents have links to other Primary Domain
  Objects (PDO) such as Cases, Parties, Items and
  more complete history of changes.
• Document Abstraction Layer (DAL) can communicate
  with CVS, text files, or commercial document
  management systems like Documentum.

Note Primary Domain Objects are discrete pieces
of information that are essential to the domain
and system.
10
Workflow ManagementAdaptable Processes
Adaptable Technologies

• Management of workflow consists of core Tracker
  components
• Ownership.
• Assignment (Referral).
• Users, groups, and roles.
• Permissions Matrix.

11
Workflow Management Permissions Matrix

• Allows administrative users to assign permissions
  against specific domain categories of
  information.
• Relationship.State.Object.Action
• my.escalated.case.decide
• Relationship.State.Object.Element.Action
  
• my.escalated.case.decision.comments.modify

12
Workflow Management Managing Work

• Define individual units of work with an
  organization.
• View and Interact with work in logical and
  meaningful ways.
• Set repeating activities.
• Manage priorities.
• Link related work products to work performed.

13
Decision Support SystemCollaborating with Your
Colleagues

• Data includes event history and auditing.
• Customizable roles and permissions.
• Non-restrictive workflow adaptable to each
  countrysneeds.
• Powerful search tools.
• Multiple actions on casesand other
  criticalpieces of data.

14
Relationship Management Managing Relationships
and Risk

• Correlates relationships among people, places,
  and commodities.
• Party information (like watch reports) can be
  easily exchanged.
• Identify party locations.
• Attach comments, documents, and imagery.

15
Reminders and Notifications

• User-definable notifications.
• Notifies users via industry standard email.
• Alerts users that work is ready for them.

16
Searching and Reporting

• Data mining capability.
• Build unlimited custom searches.
• Manage queries, save and share searches.
• Prepare information for reporting, including
  required EU report formats.

17
Reporting Information Generating Custom
Documents

• Allows users to
• Create documents anyone can view.
• Adobe PDF content.
• Migrate paper forms to the Web.
• Easily share information online.
• Supports unique country licenses, forms,
  documentation
• Allows for configurable formatting.
• Create style sheets that generate PDFs,
  customized in any language.

18
Sharing InformationUsing Open Standards

• XML (Extensible Markup Language) represents an
  industry standard to exchange information across
  disparate systems.
• Provides a simple and portable mechanism for
  transferring data between different applications
  and users.
• Allows business and governments to share data
  associated with any or all aspects of system.
• Uses the Controlled Trade Markup Language (CTML)
  and the Tracker Markup Language (tXML).

19
Sharing Information Supporting the Tracker
Community

• Provides support for entire user community -
  source of programmatic information as well as
  technical resources.
• Current Tracker training guides and system
  documentation, Frequently Asked Questions (FAQ),
  Discussion Forums, and other useful resources.
• Request support or submit a suggestion directly
  to Tracker Help Desk for assistance.

http//www.trackernet.org