What is New in Utility Billing

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What is New in Utility Billing?
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Whats New?

• Accurate and Understandable Bills
• Convenient Payment Options
• Accessibility
• Looking Beyond

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Accurate and Understandable Bill

• Automatic Meter Reading (AMR)
• Reduction of manual meter reading
• Early detection of leaks
• Reduction in operations expenses
• Third Party Bill Printing
• Presentation
• Flexibility
• E-Bill Capabilities

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Convenient Payment Options

• Lockbox Processing
• Bank Draft
• Electronic Checks
• OnLine and Interactive Voice Response (IVR)

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Accessibility

• Telephone response time
• Resolution on first call
• 24 Hour bill information
• Knowledgeable and Friendly Employees

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Looking Beyond the Horizon

• Meter Reading Technology
• Conservation
• Texas Water Audit