Accelerate Business Benefits with a Blended Learning Approach Session: SOL2732

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Accelerate Business Benefits with a Blended
Learning Approach Session SOL2732
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Agenda

• Understanding eLearning as the new learning
  concept
• Why eLearning
• eLearning Trends
• eLearning Benefits
• Best Practices
• Implementing a Blended Learning Approach
• Understanding the interdependance of KM and
  eLearning

Interesting Quotes
Emphasis
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What is eLearning?

• In General, eLearning Refers to the use of
  computers to delivered instruction or learning
  material to any type of end-user or student.
• Types of eDelivery
• E-mail
• CD (CBT)
• HTTP (use of Internet)

Are all these methods eLearning?
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a) What is eLearning?
eLearning vs. Distance Learning
eLearning is the target model for corporate
training in the next three to five years. It will
be a key survival skill for corporations and free
agent learners Jay Cross Internet Time Group

• eLearning
• Pragmatic approach
• Tries to re-invent learning providing a mix
  methods or options to realize ones objectives
• Concerns to be adaptable to users learning needs
• Learner centered

• Distance learning
• Academic approach
• Concerns with adapting to academic needs
• Could be categorized as an eLearning method or
  option

Computer Based Training E-mails, on-line Sync.
Async.
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a) What is eLearning?
eLearning Even more defined
Blended Learning Architecture
Knowledge Management

• The use of internet ecologies to deliver a broad
  array of solutions that enhance knowledge and
  performance. It is based in three fundamental
  criteria
• Networkability
• Web-based platform
• Integrated into a broader architecture of
  solutions
• Marc J. Rosenberg

Performance Support
On-line Training
Classroom Training
Learning Communities
eMentoring Coaching
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a) What is eLearning?

• eLearning is a complete environment that
  concentrates on the learners performance
  improvement, development and progress within the
  organization.
• eLearning empowers the user
• eLearning is not eTraining

An eLearning experience does not refer only to
the learner content experience, but also how
that content benefits the learner within the
organization
Corporate Training
Learning Architecture
Improvement And Performance
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a) What is eLearning?
The Major Characteristics of eLearning

• Available 24x7, anywhere and anytime
• Networkable
• Web delivered
• Provides a mix of learning methods (blended
  Learning)
• Tracks and manages user and content activity
• It is learner-centric and personalized

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b) Why eLearning?

• Essential to manage complexity, volume and pace
  of learning requirements in todays workplace
• Internet usage has tripled since 1999
• Out of 612 major organizations in North America
• 80 use eLearning
• 82 are satisfied with their eLearning experience
  

Corporate eLearning is one of the fastest growing
markets in the education industry and its
projected spending is 18 billion by 2005
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c) eLearning Trends
The next big killer application for the Internet
is going to be education. Education over the
Internet is going to be so big it is going to
make e-mail look like a rounding error. John
Chambers CEO Cisco systems

• Market growth since 1992
  300
• Employees who receive training via the internet
  58
• Institutions that are in favor of eLearning
  70
• Companies using learning technology
  68
• IT training delivered via the Internet
  40
• Students taking courses on-line
  1Million

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eLearning Trends
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eLearning Trends
Learning Role History
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eLearning Trends
Our Learning Role Today
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eLearning Benefits

• Speed
• Easily updateable
• Flexible
• Scalable
• More dependable content
• Universality
• Cost effective
• Improves learning retention
• Learner centered
• Just in-time access

Learner Centered Networked
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KM and eLearning
The usage and balance of KM and eLearning
gives to an organization powerful intelligence
dynamics.
If you have great skills training, but dont
have access to information, you wont look good
in front of the client Brad Hall AtT

• Implications on using well-structure information
• Productivity tools to help people
• Performance
• Differentiate between new skills from information
• A combination of updated information knowledge
• A combination of updated instruction Learning

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Knowledge Management
Knowledge Management (KM) The creation,
archiving and sharing of valued
information, expertise and insight across
communities of people and organizations with
similar interests and needs, the goal of which
is to build competitive advantage Marc J.
Rosenberg
Learning Creation and Innovation
Organizational KM community
Learning Culture
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Knowledge Management
Knowledge Management supports collaboration
through communities or departments within an
organization.
Learning Community
Executive Community
KM
Tactical Community
Functional Community
Technology Community
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Knowledge Management
KM fosters appropriate balance between Tacit and
Explicit knowledge.
KM Portal
Explicit Best practices Org. procedures

• Codification
• Technical information
• Standards Procedures
• Workflows charts
• Process documents

• Collaboration
• Peer to peer sharing
• Discussion groups
• Communities of practice
• Collaboration tools

Tacit Insights, ideas,Thoughts, Experience
Overall completive knowledge advantage
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The Blended Approach

• An optimal learning experience involves a blended
  learning approach
• There are three major ways an individual can
  learn material
• Live eLearning
• Self-paced eLearning
• Instructor lead practice and experience
• Performance support tools
• There are about thirteen sub-ways an individual
  can learn material

Build connections
Background and framework
Practice and exp.
Consolidate new behaviors
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The Blended Approach
Knowledge Management
The power of these two approaches is magnified
when they are used in combination Marc
J. Rosenberg
Other resources
Training
Experts
Classroom
Knowledge repositories
Learner
Information
Communities of practice
On-line
Instruction
Career advancement
Education
Learning
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An Optimal Learning
Assume a demand for a First-aid course
Performance Support
On-the-job
Classroom
Self-paced
Live eLearn.
Skill Test
First Scenario
Theory
Real practice
Electronic Job-aids
eMentoring
Simulation
Second Scenario
Experience sharing
Role-play
Test
Information Support
Coaching
Third Scenario
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Questions and Answers
Questions?
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End Thank you.
Rahmat Costas Manager of Global eLearning Open
Text Corporation rcostas_at_opentext.com